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Red Roof Inn Jacksonville Airport

2 star rated hotel
5.4/10
(1000 verified Hotels.com guest reviews)
See real reviews (27)

generated by AI based on family reviews

Overview

The Red Roof Inn Jacksonville Airport is a budget-friendly option for those needing a quick overnight stay near the airport. However, guest reviews reveal significant concerns regarding cleanliness, safety, and maintenance. While some guests found the staff helpful and appreciated the convenient location, many reported issues such as stained bedding, pest infestations, poor Wi-Fi, and a lack of essential amenities like coffee makers and sufficient towels. Furthermore, several reviews cite safety concerns due to loitering and drug-related activity in and around the hotel.

About the hotel

Nearby attractions

Red Roof Inn Jacksonville Airport is located in Northside, a neighborhood in Jacksonville, and is near the airport. Catherine Street Fire Station #3 and Ritz Theatre & LaVilla Museum are cultural highlights, and some of the area's attractions include Jacksonville Zoo and Gardens and Lavilla Museum. Jacksonville Maritime Museum Society and Museum of Science and History are also worth visiting.

Popular amenities

Parking

Free self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Guest services

24-hour front desk
Daily housekeeping

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
This property does not have elevators
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Conveniences

Front-desk safe

More

Designated smoking areas
map

Reviews that mention...

Hotel Reviews

for Red Roof Inn Jacksonville Airport
star-fullstar-emptystar-emptystar-emptystar-empty

1.5 out of 5 stars

27 reviews

Review data

5 star reviews

0%

4 star reviews

4%

3 star reviews

15%

2 star reviews

26%

1 star reviews

56%

We have selected a sample of reviews which reflect what travellers have said about Red Roof Inn Jacksonville Airport

Showing 1 - 10 of 27 reviews

Latest reviews (27)

R

Rhonda

21 Jul 2024 - 22 Jul 2024
reviewed on expedia

2 out of 5 stars

The staff was very nice! But the property is run down /hardwood floor was gritty not swept or mopped/ terrible flat pillows / lots of people traffic walking thru parking lot that were not staying there/ we ask they claim to not have any issues but I was a little worried about our vehicle and checked on it thru out the night! The price was reasonable to stay here!
E

Elizabeth

2 Apr 2024 - 3 Apr 2024
reviewed on expedia

3 out of 5 stars

We got what we paid for. It was pretty cheap. It was okay but not great. The staff was somewhat professional. He wasn't over the top friendly but he wasn't rude. The bed was a little hard to sleep on and the bathroom wasn't very clean. The parking lot could use a little work. The area didn't feel safe. A lot of people were hanging out in the parking lot at night.
M

Martin

17 Jun 2024 - 18 Jun 2024
reviewed on expedia

1 out of 5 stars

If you have to stay close to the airport, don’t stay here!
s

sara

27 Apr 2024 - 28 Apr 2024
reviewed on hcom

1 out of 5 stars

we stayed here one night after a long international trip, we picked it because of its proximity to the airport and the pictures looked nice. When we got there the room smelled of a strong chemical, it looked run down, fire alarms were missing, the bathroom sink was clogged and overall it looked like it was in dire need of TLC and a deep renovation. In terms of service, the person at the desk when we arrived was not very welcoming either, the morning person when we checked out was a bit nicer.
B

Barry

19 Apr 2024 - 20 Apr 2024
reviewed on hcom

2 out of 5 stars

I arrived at the hotel and they had no reservation listed for me. I showed the attendant the email confirmation and number from hotels.com. She never could find it?! Fortunately I didn’t prepay and they had rooms. I paid (hopefully only once) and had a pleasant stay. This hotel is very dated! The AC didn’t work very well and the walls are super thin. The bed was a hard mattress on a slab of wood. Don’t think I’d choose this one again. I chose it as it was 2.6 miles to the JAX airport so it was super convenient as I had an early morning flight.
R

Rita

30 Mar 2024 - 31 Mar 2024
reviewed on expedia

1 out of 5 stars

possible drug sales going on in parking lot, couldn't sleep. heard a mouse or rat in the room in the middle of the night
R

Robert

27 Mar 2024 - 28 Mar 2024
reviewed on expedia

2 out of 5 stars

The place was the least expensive in the area for a one-night stay; this is why it was selected. The reception desk was manned by two completely disinterested personnel (one upon arrival and one upon departure). While we were there, the police were in the parking lot arresting two intoxicated persons; we ate at the next-door Dennys and while there we observed the police arresting another individual at the gas station on the other side of Dennys. There are a few homeless encampments in the patch of woods in between the hotel and Dennys. Spend an extra $10-20 and stay somewhere else - this place is scary.
H

Hsiao-chan

8 Mar 2024 - 10 Mar 2024
reviewed on hcom

1 out of 5 stars

I stay in red roof Jacksonville airport. Mr. front desk is not friendly room is not clean. I asked her for a quiet room in the back. It is very late-season, but I was told not available. Not many car in the parking lot. Definitely not recommend red roof. Jacksonville airport.
H

Harmony

2 Mar 2024 - 3 Mar 2024
reviewed on expedia

1 out of 5 stars

I've stayed in Red Roof hotels before so I'm well aware that they aren't updated or comparable to a room at the Hilton, but this location was disgusting. There was a fruit fly type infestation in the bathroom. As soon as I turned the water on they came flying out of the faucet head and drain. It was so gross that I packed my bags first thing in the morning and skipped the shower. People were partying until 5am. The walls are paper thin so you hear everything. No sleep. No shower. No shampoo. No coffee maker. Some lady had her Rotweiler off leash walking through the parking lot. I will never stay at a Red Roof again.
a

april

24 Dec 2023 - 25 Dec 2023
reviewed on expedia

1 out of 5 stars

The room: The bedding was stained and disgusting! The room smelled so overwhelming of cigarette smoke. No smoke detector just wires sticking out of the wall and a bracket on the wall where it should be. Toilet wouldn't flush and sink faucet was broken. The property: Check in person was outside smoking when I pulled in. Reaked of weed when she walked in with me and she was wearing pajamas. Broken down, unregistered cars in the parking spots in front of my room. Pool is filled with dirt. Over very sketchy vibe with the whole place! I would absolutely never recommend this place to anyone!!!
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