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DoubleTree by Hilton Hotel Jacksonville Airport
4 star rated hotel
8.2/10 Very Good
(1414 verified Hotels.com guest reviews)
See real reviews (215)
generated by AI based on family reviews
Overview
The DoubleTree by Hilton Hotel Jacksonville Airport is praised for its incredibly convenient location next to the airport, with many guests highlighting the ease of access for early flights. The 24-hour shuttle service is frequently mentioned as a significant plus, although some have noted inconsistencies in pickup times. Guests generally find the rooms clean and comfortable, and the on-site restaurant and bar are appreciated, although there are some reports that indicate some rooms and hotel areas are dated. Parking incurs a fee.
Guest highlights
24 hour airport shuttle
On-site restaurant and bar
Close proximity to airport
Clean and comfortable rooms
About the hotel
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
Nearby attractions
DoubleTree by Hilton Hotel Jacksonville Airport is located in Northside, a walkable area in Jacksonville with good airport proximity. Timucuan Ecological & Historical Preserve and Catherine Street Fire Station #3 are local landmarks, and some of the area's activities can be experienced at Jacksonville Cruise Terminal and Anheuser-Busch Brewery. Jacksonville Zoo and Gardens and Ritz Theatre & LaVilla Museum are also worth visiting. Take an opportunity to explore the area for water adventures such as sailing and other activities like golfing.
Popular amenities
Parking
Free 24-hour roundtrip airport shuttle
Free area shuttle up to 3 miles
Self parking on site (USD 8.00 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking available
Wifi
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food and drink
1 bar
1 restaurant
Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 21 per person
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services
Accessibility
Accessible bathroom (select rooms)
Assistive listening devices available
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Things to do
24-hour fitness center
Outdoor pool
Outdoor
Free pool cabanas
Pool sun loungers
Conveniences
ATM/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Grocery/convenience store
More
Smoke-free property
TV in lobby
Reviews that mention...
Hotel Reviews
for DoubleTree by Hilton Hotel Jacksonville Airport
4 out of 5 stars
215 reviews
Review data
5 star reviews
- 46%
4 star reviews
- 24%
3 star reviews
- 12%
2 star reviews
- 11%
1 star reviews
- 8%
We have selected a sample of reviews which reflect what travellers have said about DoubleTree by Hilton Hotel Jacksonville Airport
Showing 1 - 10 of 215 reviews
Latest reviews (215)
M
Michelle
27 Oct 2024 - 28 Oct 2024
reviewed on hcom
5 out of 5 stars
Great location! Very convenient to the airport. They have a shuttle and allow parking there for $15 a day. Not bad, made our trip easier!
B
Brock
25 Oct 2024 - 28 Oct 2024
reviewed on hcom
4 out of 5 stars
We stayed here for 1 reason - the proximity to the airport. If you’re staying here to go to the airport, it’s perfect. Just exit out door 3 and walk through the big parking garage (where the rental cars are) it’s a straight shot (7 or so minutes to the hotel)
Pros of the hotel:
1. Access to the airport
2. Beds& pillows were comfortable
3. Serves its purpose
Cons of the hotel:
1. Really nowhere to walk to (we walked to BJs brewery and restaurant but there’s no sidewalk so we basically walked down the middle of a median for 2.5 miles). So you’re basically stuck using Uber/Lyft for anything
2. Room had a slight musty smell upon entry but that might’ve been due to the A/C unit needing to kick in/massive humidity
3. Some parts of hotel are a bit dated/needing repair
Overall - would I stay here again?
-yes if needing to be close to airport
-no if I wanted to be able to walk to stuff
L
Linda
3 Oct 2024 - 4 Oct 2024
reviewed on hcom
4 out of 5 stars
Easy drop off for airport! Was quiet and only negative thing is it’s old and needs a remodel.
M
Mark
16 Oct 2024 - 17 Oct 2024
reviewed on hcom
2 out of 5 stars
Old outdated hotel. Keys didn’t work, door leading to balcony was broken, $25 for parking which is ridiculous. Just not a nice hotel
K
Kristi
23 Sept 2024 - 24 Sept 2024
reviewed on hcom
3 out of 5 stars
The hotel location was perfect for my early flight and the transportation to the airport was easy. Check in was friendly and helpful. The rooms are only partially renovated. It was kind of strange for nice bedding and other things in the room were nice, but other things were very old and worn. Like the drapes, Why are there huge old drapes that cover the A/C? The room cannot cool unless you leave the drapes open.
C
Catherine
18 Sept 2024 - 19 Sept 2024
reviewed on hcom
5 out of 5 stars
Always clean and nice. Airport shuttle a big plus!
D
David
3 Sept 2024 - 4 Sept 2024
reviewed on hcom
4 out of 5 stars
Check-in was quick. Welcome cookie was appreciated. Room was nice. No TV remote, but we got n late, so not worth bothering about. Good overnight stay near the airport.
M
Matthew
16 Aug 2024 - 17 Aug 2024
reviewed on hcom
5 out of 5 stars
I travel alot, and this was by far one of the nicest hotels ive stayed in. That goes for everything on a hotel check list!
J
Julie
26 Jul 2024 - 27 Jul 2024
reviewed on hcom
3 out of 5 stars
Power kept going out and shuttle took more than 20 min to pick me up I would have walked faster
D
Deana
12 Jul 2024 - 13 Jul 2024
reviewed on expedia
4 out of 5 stars
Nice pool and close to airport.
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