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Best Western Plus Kansas City Airport-KCI East

3 star rated hotel
8.4/10 Very Good
(1002 verified Hotels.com guest reviews)
See real reviews (99)

generated by AI based on family reviews

Overview

The Best Western Plus Kansas City Airport-KCI East is praised by many guests for its convenient location near the airport and the reliable airport shuttle service. The hotel also receives positive feedback for its clean rooms and friendly, helpful staff. Guests appreciate the complimentary breakfast, often highlighting its quality and variety. However, some negative comments mention inconsistencies in shuttle service availability, particularly after 11 pm, and occasional cleanliness issues in rooms. There are also reports of parking lot overcrowding and problems with keycard access. The onsite restaurant/bar is a plus for some but may have limited hours.

Guest highlights

Airport shuttle service
Clean rooms
Friendly and helpful staff
Good breakfast

About the hotel

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area. Housekeeping is available on request.

Nearby attractions

Best Western Plus Kansas City Airport-KCI East is located in Tarrytown, a neighborhood in Kansas City with good airport proximity. Tiffany Greens Golf Course and Ladoga Ridge Winery are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Missouri River. KCI Expo Center and Zona Rosa Shopping Mall are two other places to visit that come recommended.

Popular amenities

Parking

Free roundtrip airport shuttle from 4:00 AM - 11:00 PM
Free self parking on site
Limited onsite parking
Onsite parking includes off-street options
Uncovered extended parking on site (USD 7.00 per day)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Free on-the-go breakfast available weekdays 6:00 AM–9:00 AM

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Turndown service

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

Fitness center
Indoor pool

Conveniences

Elevator
Vending machine
Water dispenser

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Best Western Plus Kansas City Airport-KCI East
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

99 reviews

Review data

5 star reviews

65%

4 star reviews

16%

3 star reviews

11%

2 star reviews

2%

1 star reviews

6%

We have selected a sample of reviews which reflect what travellers have said about Best Western Plus Kansas City Airport-KCI East

Showing 1 - 10 of 99 reviews

Latest reviews (99)

D

David

4 Oct 2024 - 5 Oct 2024
reviewed on hcom

3 out of 5 stars

There was no airport shuttle when I arrived. The following morning the airport shuttle was out picking up employees. Had to get a Lyft. The shuttle returned 45 minutes later at the same time as my Lyft.
T

Teresa

22 Sept 2024 - 23 Sept 2024
reviewed on hcom

5 out of 5 stars

We have stayed at this hotel multiple times when traveling. It’s clean and quiet for a good night’s rest.
S

Sara

4 Aug 2024 - 5 Aug 2024
reviewed on hcom

1 out of 5 stars

Complete dump with room that smelled like mold. Lobby area was a mess and one person on staff to work front desk, drive airport shuttle, prepare food, etc. Best Western should pull their flag...
C

Cynthia

8 Jul 2024 - 9 Jul 2024
reviewed on expedia

5 out of 5 stars

We enjoyed the room. The bartender was also the shuttle driver so that was hit or miss. We came back three times to get served a beer.
K

Karen

9 Jul 2024 - 10 Jul 2024
reviewed on travelocity

5 out of 5 stars

Nice restful stay and easy to get to the airport.
J

Janeen

25 Jun 2024 - 26 Jun 2024
reviewed on hcom

5 out of 5 stars

Super quick check-in, HUGE room! Incredibly quiet. The picture is what the place looks like. Friendly and helpful staff, which is needed because there's nothing really within walking distance of this hotel except another hotel. This is very close to the airport with a shuttle and near the KC office of the FBI. I noticed several airline personnel from different airlines staying there too. It feels like it's out in the middle of nowhere, which is what you would want for a safe and quiet night of sleep. It's near the interstate, but I never heard any road noise nor noise from nearby KCI. It had bar service in the breakfast area that evening and an awesome breakfast in the morning. The usuals, but also an oatmeal bar, which was nice.
J

Jonathan

26 Jun 2024 - 30 Jun 2024
reviewed on travelocity

5 out of 5 stars

Close to the airport. Next to the Hilton. Gas station / convenience store a two minute walk away. Plenty of parking.
S

Sean

15 Jun 2024 - 16 Jun 2024
reviewed on expedia

4 out of 5 stars

Pretty decent property but that's about it. Not terrible but nothing great. Staff was friendly and breakfast staff was superb! Breakfast was pretty good being a hot bar area and quite a few options. Room seemed cleaned but building outdated structurally. We stayed on second floor and under the carpet in the hall were spots it seemed the sub floor was coming up or missing. Enough to give you a little trip here and there. Great location to airport and was some restaurants within 10 min drive.
C

Caleb

15 Jun 2024 - 16 Jun 2024
reviewed on expedia

1 out of 5 stars

Dirty and elevator was slower then taking stairs down three flights
L

Lynn

5 Jun 2024 - 6 Jun 2024
reviewed on expedia

5 out of 5 stars

Convenient. Close to airport. Staff very helpful.
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