The Hilton Garden Inn Kansas City Airport is praised by many guests for its convenient location near the airport, with easy access to shuttle services. The hotel consistently receives positive comments regarding the cleanliness and comfort of its rooms, with many describing them as modern, spacious, and quiet. Guests also appreciate the friendly and helpful staff, often highlighting their exceptional service. However, some negative experiences have been reported, including instances of rude staff behaviour at check-in, issues with parking charges, and a reported incident of vehicle theft from the hotel parking lot. While most guests found the shuttle service reliable and convenient, one review reported difficulties securing transportation due to high demand.
About the hotel
This smoke-free hotel features an indoor pool, a fitness center, and a bar/lounge. Free wired Internet in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Nearby attractions
Near theme parks, Hilton Garden Inn Kansas City Airport is in an area with good airport proximity. Nelson-Atkins Museum of Art and Kemper Museum of Contemporary Art are cultural highlights, and travelers looking to shop may want to visit Legends Outlets Kansas City and Crown Center. Check out an event or a game at T-Mobile Center, and consider making time for Worlds of Fun, a top attraction not to be missed. Spend some time exploring the area's activities, including winery tours and outlet shopping.
Popular amenities
Parking
Airport shuttle at scheduled times
Free roundtrip airport shuttle from 4:00 AM - 10:00 PM
Free self parking on site
Wheelchair-accessible parking and van parking available
Wifi
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free wired internet
Food and drink
1 bar
1 coffee shop/cafe
Coffee/tea in common area(s)
Full breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 7.00-15.00 for adults and USD 7.00-15.00 for children
Room service available
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Accessibility
Accessible bathroom (select rooms)
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Things to do
Fitness center
Indoor pool
Outdoor
Outdoor entertainment area
Outdoor furniture
Conveniences
Elevator
Front-desk safe
More
Smoke-free property
Reviews that mention...
Hotel Reviews
for Hilton Garden Inn Kansas City Airport
4.5 out of 5 stars
32 reviews
Review data
5 star reviews
72%
4 star reviews
19%
3 star reviews
0%
2 star reviews
3%
1 star reviews
6%
We have selected a sample of reviews which reflect what travellers have said about Hilton Garden Inn Kansas City Airport
Showing 1 - 10 of 32 reviews
Latest reviews (32)
L
LeeAnn
24 Jun 2024 - 25 Jun 2024
reviewed on expedia
5 out of 5 stars
Very nice for a solo traveler
C
Christa
22 Jun 2024 - 23 Jun 2024
reviewed on expedia
5 out of 5 stars
Very close to airport. Offers shuttles. Clean hotel.
J
Jim
2 Jun 2024 - 3 Jun 2024
reviewed on hcom
4 out of 5 stars
Near the airport. Great easy shuttle service.
K
Kathy
9 Apr 2024 - 10 Apr 2024
reviewed on expedia
5 out of 5 stars
The room was exceptional very clean and comfortable. The hotel location was very convenient to the airport.
D
Darlene
12 Apr 2024 - 13 Apr 2024
reviewed on expedia
5 out of 5 stars
The staff were very helpful and gave great recommendations. The hotel is conveniently located close to the airport. Our rooms were super clean!
L
Leigh Ann
8 Apr 2024 - 9 Apr 2024
reviewed on expedia
4 out of 5 stars
The person working when we checked in was extremely rude and condescending to me which I did not appreciate at all! I don't know if he thought he could talk down to me because I was a woman or just because I happened to try to get into the second set of doors not realizing that they were locked and I interrupted his television viewing so he told me to get my hands off the door as he hurried back to the check in counter to press the button to open the door!! He literally yelled "don't do that" like a was a child!!! It was late, I was tired and had been traveling since 6am that morning and was too tired to drive 3 more hours to my home in Nixa, MO so decided I was safer to get a good nights rest and drive home this morning. He asked me if I had a reservation and I said yes. He asked my last name, which I told him and then rudely questioned did you book through a 3rd party? Like Expedia? Again I was taken back by his question and said "yes, I did, is that a problem!" His abrupt response was "no, I just wanted to know."! Why did it matter to him how I booked it? He's getting paid regardless of who I booked my room through right?? He said very little else as he handed me the room key. I had to ask if we could have 2 room keys. So even though the room was very nice, quiet and clean being treated rudely late at night after a long day of travel was very unprofessional and I don't think I would stay there again because I don't want to deal with that employee and his poor treatment
E
Elizabeth
7 Apr 2024 - 8 Apr 2024
reviewed on expedia
5 out of 5 stars
My family has stayed here many times now and hotel is always clean and smells nice. Free shuttle to airport is helpful and the pizza restaurant is top notch and prices are great! Saltwater pool is always clean and a good place to entertain kids.
F
Faasofia
22 Mar 2024 - 23 Mar 2024
reviewed on expedia
1 out of 5 stars
I chose the option to pay in person at check in because I always have my card locked but instead they tried to pull it off right before I left to head to kc while my card was locked and it automatically cancelled the reservation because my card was declined I called the hotel to try to fix the problem since this was not my fault and instead of letting me repay or rebook the room they said they were full for the night and I would have to stay elsewhere last minute so before I could even leave town I had to find another room on the fly so me and my family could hit the road to our new Destination
M
Mindi
10 Mar 2024 - 11 Mar 2024
reviewed on hcom
5 out of 5 stars
The staff was super friendly, it was very very clean and the shuttle was awesome!
E
Elizabeth
9 Mar 2024 - 10 Mar 2024
reviewed on expedia
5 out of 5 stars
We had a nice overnight stay before our trip. Room was clean and quiet. Airport shuttle was wonderful.