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Travelodge by Wyndham Memphis Airport/Graceland

2 star rated hotel
5.4/10
(1001 verified Hotels.com guest reviews)
See real reviews (22)

generated by AI based on family reviews

Overview

Reviews for the Travelodge by Wyndham Memphis Airport/Graceland are overwhelmingly negative, citing significant issues with cleanliness, safety, and maintenance. Many guests reported issues such as dirty rooms, bed bugs, mold, and broken amenities. The parking lot is also described as unsafe and overcrowded. While some guests mentioned friendly staff and a convenient airport shuttle, the significant number of negative comments regarding the state of the hotel heavily outweigh any positive aspects.

Guest highlights

Convenient airport shuttle
Friendly staff

About the hotel

Nearby attractions

Travelodge by Wyndham Memphis Airport/Graceland is located in Whitehaven, a neighborhood in Memphis, and is near the airport and near a metro station. Graceland and Stax Museum of American Soul Music are cultural highlights, and some of the area's notable landmarks include Full Gospel Tabernacle Church and Sun Studio. Beale Street is another place to visit that comes recommended. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Parking

Free RV/bus/truck parking on site
Free secured, uncovered self parking on site
Onsite parking available only on request
Onsite parking includes off-street options
Secured extended parking on site (USD 5 per day)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height door lock
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchair-width doorways
Wheelchairs available on site

Things to do

Fitness center

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Vending machine

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Travelodge by Wyndham Memphis Airport/Graceland
star-fullstar-emptystar-emptystar-emptystar-empty

1.5 out of 5 stars

22 reviews

Review data

5 star reviews

5%

4 star reviews

5%

3 star reviews

14%

2 star reviews

14%

1 star reviews

64%

We have selected a sample of reviews which reflect what travellers have said about Travelodge by Wyndham Memphis Airport/Graceland

Showing 1 - 10 of 22 reviews

Latest reviews (22)

R

Robert

26 May 2024 - 27 May 2024
reviewed on hcom

2 out of 5 stars

The hotel is in need of some renovations. The pool was empty the fitness room locked and unable to use. Half the parking lot open. The front desk clerk was complaining she hates this job and how she wasn’t going to be paid until Tuesday. Didn’t tell me anything about my room or how to get there.
S

Steven

25 May 2024 - 26 May 2024
reviewed on expedia

1 out of 5 stars

It was like a skid row motel and we walked out after just seeing the room. The beds were the dirtiest beds we've ever seen. The lobby seems more like a place you'd get arrested in. And the parking lot could be a crime scene at any moment. Fortunately the person behind the desk immediately gave us a refund without any questions. She obviously knows how bad it is as well. I would not recommend this property to anyone.
L

Lexi

11 May 2024 - 13 May 2024
reviewed on expedia

1 out of 5 stars

There was bullet holes in the bathroom. Mold on the shower walls and ceiling. The lock didn’t work right. It looked like the bathroom has not been cleaning properly in years. The hotel over all did not look anything like the pictures that were provided. The beds were hard and uncomfortable with stains on the sheets. I did not feel safe or comfortable to sleep right in the night. My dad went to get some chips from the gas station around 9pm and when leaving there was guns grown in the parking lot. He then had to come back to the room for safety.
A

Ann

23 Apr 2024 - 26 Apr 2024
reviewed on hcom

1 out of 5 stars

Online is said it was an airport hotel which it was not. Pics must have been taken 20 years ago. We drove into the parking lot and there were people all over the lot in dented up cars just sitting there. Checked in and went down hallway into room which both smelled like a combo of weed, tobacco and smelly deodorizer. Turned around and immediately checked out and drove a few miles to a much nicer hotel. Hotels.com did a good job at advocating and getting me refunded.
p

phurita

1 Apr 2024 - 2 Apr 2024
reviewed on expedia

1 out of 5 stars

Probably bed bug bite on my arms and my my bag itchy I found some chicken bone under bed by the bed head OMG I travel a lot but disappointed this time pillow floor dirty
R

Robert

8 Nov 2023 - 9 Nov 2023
reviewed on expedia

1 out of 5 stars

Never ever had an experience like this after traveling all over the world. THE WORST in every aspect. Had to leave room immediately due to visible bedbugs. Very unsafe outside and inside the building. Warning signs in room to lock doors and not answer at night. Loud drunk/druggies in hallways. By the time I arranged for another hotel my "30 minute" window to leave had expired. Staff said owner doesn't care and knows the problems. No refund, had to leave for a safe/clean alternative hotel. DO NOT STAY HERE. IT IS UNSANITARY, UNSAFE, AND HAS BEDBUGS.
M

Matthew

20 Sept 2023 - 21 Sept 2023
reviewed on hcom

4 out of 5 stars

PROS- Staff accommodate a late check in, they had overnight security in the parking lot. Lobby was had newer construction, CONS - i booked a double king room and they only had double queen. Room was in pretty rough shape.
A

Alysia

31 Jul 2023 - 1 Aug 2023
reviewed on hcom

3 out of 5 stars

Stayed 1 night while traveling through TN. Booked through hotels.com, photos don't match reality. Ladies at front desk were nice & helpful at check in and check out. Staff all around were friendly. Dark and dingy in lobby. Swimming pool had no water, couldn't use. Hall carpets were dirty. Room was subpar clean. Old needs updating. I expected more from Wyndham.
V

Veronica

26 Jun 2023 - 27 Jun 2023
reviewed on expedia

1 out of 5 stars

Had a reservation for a one night stay for a flight the next morning, our reservation was given away so we arrived to no room for us. The property was dirty and had a potent smell of cigarettes inside the front lobby. The front desk receptionist was friendly and did what she could to help, but was very distracted by the people there visiting her trying to hand her something. My guess it was something unprofessional because she had to tell her friends she was in camera at work. There was people loitering around outside and am uncertain if these were guests of the hotel or just passerby’s. Not a place i will think to stay in the future should we ever visit the area again
R

Rhonda

8 Jun 2023 - 9 Jun 2023
reviewed on hcom

1 out of 5 stars

Absolute trash in a horrible location. Groups of people hanging in parking lot in their vehicle.
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