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Hampton Inn & Suites Phoenix/Gilbert

2 1/2 star rated hotel
9/10 Excellent
(1004 verified Hotels.com guest reviews)
See real reviews (9)

generated by AI based on family reviews

Overview

The Hampton Inn & Suites Phoenix/Gilbert receives positive feedback for its cleanliness, comfortable rooms, and friendly staff. Guests appreciate the convenient location, although it's important to note that its proximity is to Mesa Gateway Airport, not Phoenix Sky Harbor International Airport. The hotel's shuttle service is frequently mentioned, but it's crucial to be aware that its operating hours are limited, and requests outside of 8am-8pm are not guaranteed. Families may also find the pool a great amenity.

Guest highlights

Shuttle service (within operating hours)
Clean and comfortable rooms
Friendly staff
Family-friendly pool

About the hotel

Along with an outdoor pool, this hotel has a fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.

Nearby attractions

Located in Gilbert, Hampton Inn & Suites Phoenix/Gilbert is in the entertainment district and near the airport. Looking to enjoy an event or a game while in town? See what's going on at Bell Bank Park. Surfing/body boarding offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain climbing nearby.

Popular amenities

Parking

Extended parking on site (surcharge)
Free area shuttle up to 3 miles
Free self parking on site
Free shopping center shuttle
Onsite parking includes off-street options
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
Room service available

Guest services

24-hour front desk
Daily housekeeping
Free grocery shopping service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchairs available on site

Things to do

Fitness center
Outdoor pool

Outdoor

Picnic area
Terrace

Conveniences

ATM/banking services
Elevator
Front-desk safe
Gift shop/newsstand
Vending machine

More

Romance packages available
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Hampton Inn & Suites Phoenix/Gilbert
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

67%

4 star reviews

22%

3 star reviews

0%

2 star reviews

11%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Hampton Inn & Suites Phoenix/Gilbert

Latest reviews (9)

D

Dale

4 Oct 2023 - 6 Oct 2023
reviewed on hcom

4 out of 5 stars

The motel was very nice, I used the shuttle service to get to my appointments and it was great! Very timely, punctual. Overall the motel was great!
G

Garret

10 Mar 2023 - 11 Mar 2023
reviewed on travelocity

5 out of 5 stars

Love the hotel. Expedia lied about hotel shuttle. Shuttle does not accommodate guests who fly in from Phoenix Sky Harbor or any guest after 8pm. Bad communication from Expedia.
L

Lisa

23 Feb 2023 - 24 Feb 2023
reviewed on travelocity

5 out of 5 stars

Easy Check-in. Close to airport
T

TERRI

22 Jan 2023 - 23 Jan 2023
reviewed on travelocity

2 out of 5 stars

Property and room were good- we booked due to needing shuttle to airport so search hotels that offered shuttle to airport because we had an early flight- it said 8-8 and by request so we thought like other hotels we could arrange an early shuttle. Well- we come to find out it means by request only during the 8-8 timeframe. Really needs to be clear that you can't request outside of those hours. We ended up having to pay for transportation to the airport.
D

Daniel

3 Dec 2022 - 4 Dec 2022
reviewed on travelocity

4 out of 5 stars

The hotel was clean and the staff was very kind. The only disappointment is that the ads on Expedia do not inform you when the free courtesy shuttles from the airport quit running. It would only be fair to customers to state on the ad what the operating hours are. Especially when the booking is non-refundable.
S

Shawn

26 Nov 2022 - 27 Nov 2022
reviewed on travelocity

5 out of 5 stars

Great service. The grounds are very nice and clean to the parking lots.
D

David

29 Jul 2022 - 31 Jul 2022
reviewed on hcom

5 out of 5 stars

Clean, comfortable place. Great service. Just make sure if you’re looking for a hotel close to airport, make sure WHICH airport. This one is closer to Mesa, NOT Sky Harbor. My mistake, but just be aware.
S

Shawn

26 Jul 2022 - 27 Jul 2022
reviewed on travelocity

5 out of 5 stars

Excellent location, close to airport. Kids had a blast in the pool.
A

3 Jan 2020 - 4 Jan 2020
reviewed on hcom

5 out of 5 stars

I was looking for a hotel to use my rewards for a family funeral. This one was closest and I'm glad it was! There was a texting feature that I could get answers easily that I needed about shuttle, late check-in, late check out. Friendly front desk staff. Great breakfast. I'm just sad I couldn't spend more time here!
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