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Holiday Inn Rock Island, an IHG Hotel

3 star rated hotel
7.8/10 Good
(662 verified Hotels.com guest reviews)
See real reviews (15)

generated by AI based on family reviews

Overview

The Holiday Inn Rock Island receives mixed reviews. While guests appreciate the friendly staff, clean rooms, and convenient shuttle service, concerns have been raised regarding parking, with some describing it as limited and challenging. The hotel's location in Rock Island is also a factor, with some guests finding the downtown area less vibrant than expected. Some issues reported include unclean rooms upon arrival, limited breakfast options and noisy rooms. However, many guests highlight the positive aspects of the staff's attentiveness and helpfulness.

Guest highlights

Friendly and helpful staff
Convenient shuttle service

About the hotel

Nearby attractions

Located in Rock Island, Holiday Inn Rock Island, an IHG Hotel is in the city center. Circa 21 Dinner Playhouse and Adler Theatre are cultural highlights and Mississippi Valley Fairgrounds is a popular area attraction. Looking to enjoy an event or a game while in town? See what's going on at Modern Woodmen Park. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

Popular amenities

Parking

Airport shuttle on request
Free area shuttle
Free offsite parking within 49 ft
Free roundtrip airport shuttle from 6:00 AM - 10:00 PM
Free uncovered self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Full breakfast available for a fee weekdays 6:00 AM–9:00 AM: USD 8-15 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Doorbell and phone notification
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Phone accessibility kit
Roll-in shower (select rooms)
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

Fitness center
Indoor pool
Sauna

Outdoor

Pool sun loungers

Conveniences

ATM/banking services
Ballroom
Banquet hall
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall
Vending machine

More

Fireplace in lobby
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Holiday Inn Rock Island, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

15 reviews

Review data

5 star reviews

13%

4 star reviews

60%

3 star reviews

20%

2 star reviews

7%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Rock Island, an IHG Hotel

Showing 1 - 10 of 15 reviews

Latest reviews (15)

R

ROY

14 Oct 2024 - 16 Oct 2024
reviewed on hcom

3 out of 5 stars

Room and hotel were very nice, good staff. Only issue was there was a noise coming from the ventilation system in our room that sounded like a jet plane taking off about every 15 minutes. It was distracting. I've stayed at this property before and don't recall that being an issue before? Also, the shower/tub was slick as glass and needed the towel in the bottom to keep it from becoming a slip hazard. My travelling companion did slip and bruised a knee when taking a shower.
D

DARLENE

1 Jun 2024 - 2 Jun 2024
reviewed on hcom

3 out of 5 stars

We checked in and the room we were given was not cleaned. We waited another hour as another couple traveling with us had to wait for a room. We came back over an hour later and the room still was not clean. We had to be at a wedding in like 15 minutes and needed to get ready. they finally assigned us to a different room. The hallways of the hotel were littered with trash.
E

Elizabeth

30 May 2024 - 3 Jun 2024
reviewed on expedia

4 out of 5 stars

Clean rooms and friendly staff. Need better parking
A

Alfred

14 Apr 2024 - 16 Apr 2024
reviewed on expedia

4 out of 5 stars

Good for quit place but no activities to do and the restaurant served raw food and my wife was pregnant.. Travel there with a vehicle so your able to really travel and visit different
R

Robert

8 Dec 2023 - 9 Dec 2023
reviewed on expedia

4 out of 5 stars

The staff was very friendly and informal. It had a small town vibe to it. The shuttle saved me money and the room worked out just fine. I had some noisy neighbors the morning I left and heard somebdoy at the front desk complaining about the same issue by their room. The staff seemed ready to go take care of it. Rock Island was a great city to visit and I can see how tourists would flock there certain times of the year.
M

Michelle

29 Sept 2023 - 1 Oct 2023
reviewed on expedia

5 out of 5 stars

Hotol was very clean, safe and quiet in room. Staff was attentive and respectful. Only negative is Rock Island downtown feels abandoned after Covid. We were told that most businesses reopened on the Davenport side. Still, there were some good restaurants and a few bars in walking distance. Also, hotel offers free parking.
L

Lori

15 Jun 2023 - 16 Jun 2023
reviewed on expedia

2 out of 5 stars

Poor parking, unfriendly staff that was not helpfull and did not tell the truth about the limited parking.Coffee maker broken and staff could not give us a working one. No lotion in the dispenser, poor water pressure. Staff did not give us breakfast coupons. I paid extra for 3 people to be in the room and we received 2 hand towels 2 bath towels and 1 wash cloth. There was also a nail polish chip in one of the beds. Rather disappointed with the place.
L

Leigh

4 May 2023 - 5 May 2023
reviewed on expedia

4 out of 5 stars

Overall a clean place to stay. Parking is challenging as the lot is small but there is street parking available. Staff was nice to give assistance.
R

Rinelle

24 Feb 2023 - 25 Feb 2023
reviewed on orbitz

4 out of 5 stars

Its an ok place for an overnite. Main parking is very small & limited. There is an overflow lot but not convenient if you need to make a quick trip to your vehicle or just to keep an eye on your vehicle. Casinos are not 3 mins away as advertised on Expedia, more like 15-20 min drive. Reserved 2 queens, was initially given single king but front desk was able to adjust that for us immediately. Lobby is bright & roomy to hang around in. 2 restaurants onsite, experienced both, decent food choices & prices. Probably wouldnt choose this hotel again mainly because of price & location. Would rather stay closer to more things to do & see
D

Daniel

Invalid Date - 5 Dec 2022
reviewed on orbitz

5 out of 5 stars

I had a great stay. Dora at the front desk was so kind and considerate. Made me feel welcome and took care of everything and I plan to stay here exclusively as I’m a contract travel nurse here for minimum12 more weeks.
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