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Courtyard by Marriott Phoenix Airport

3 star rated hotel
8.4/10 Very Good
(869 verified Hotels.com guest reviews)
See real reviews (44)

generated by AI based on family reviews

Overview

The Courtyard by Marriott Phoenix Airport is praised for its convenient location near the airport and its reliable 24-hour shuttle service. Guests consistently highlight the friendly and helpful staff, who are often mentioned for their attentiveness, especially during late-night or early-morning arrivals. The hotel's rooms are described as clean and comfortable, and the pool and jacuzzi are popular amenities. However, some guests note that parking incurs an additional charge, and the on-site restaurant may be considered overpriced by some. Additionally, a few guests reported issues with the shuttle service, including delays and difficulty contacting the service.

Guest highlights

24 hour airport shuttle
Helpful and friendly staff
Clean and comfortable rooms
Pool and jacuzzi

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

Near a metro station, Courtyard by Marriott Phoenix Airport is in South Mountain, a neighborhood in Phoenix with great airport proximity. Phoenix Zoo is a popular attraction and the area's natural beauty can be seen at Desert Botanical Garden and Camelback Mountain. Looking to enjoy an event or a game? See what's going on at Diablo Stadium or Chase Field. Relax and indulge in the area's health/beauty spa, or seek out an adventure with horse riding, mountain climbing, and mountain biking nearby.

Popular amenities

Parking

Free 24-hour roundtrip airport shuttle
Self parking on site (USD 10.00 per day)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Breakfast available for a fee: USD 6-12 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

4 on-site accessible parking spaces
Accessible bathroom (select rooms)
Braille signage
Elevator
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Phone accessibility kit
Raised toilet seat
Roll-in shower (select rooms)
Transfer shower
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool
Spa tub

Outdoor

Garden
Picnic area
Terrace

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Library
Vending machine

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Courtyard by Marriott Phoenix Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

44 reviews

Review data

5 star reviews

59%

4 star reviews

27%

3 star reviews

11%

2 star reviews

0%

1 star reviews

2%

We have selected a sample of reviews which reflect what travellers have said about Courtyard by Marriott Phoenix Airport

Showing 1 - 10 of 44 reviews

Latest reviews (44)

C

Chris

27 Oct 2024 - 28 Oct 2024
reviewed on hcom

5 out of 5 stars

Hotels.com has a MAJOR problem with your reservation. I paid for breakfast and parking (extra $$$), then the hotel tried to charge me for breakfast and parking BECAUSE that payment is not shown ANYWHERE on my reservation. Please fix your system to show extra fees are already paid BY NAME (Parking: paid, Breakfast: Paid).
c

carlos alberto

2 Jul 2024 - 3 Jul 2024
reviewed on expedia

5 out of 5 stars

Great front staff and very close to the airport
J

Jayne

16 Jun 2024 - 17 Jun 2024
reviewed on expedia

5 out of 5 stars

Great place to stay. Close to the airport and 24 hr shuttle service to the airport. Friendly knowledgeable staff. Great pool and Jacuzzi.
D

Debra

17 May 2024 - 18 May 2024
reviewed on hcom

5 out of 5 stars

An unplanned stay due to flight cancellation. We appreciated our stay at this property
J

James

22 Mar 2024 - 23 Mar 2024
reviewed on hcom

5 out of 5 stars

Great hotel close to Sky Harbor airport.
E

Eileen

14 Mar 2024 - 15 Mar 2024
reviewed on expedia

4 out of 5 stars

We didn’t like the fact that after we took the wrong shuttle (Marriott Bonvoy) from the airport to the wrong hotel and called Courtyard Marriott to ask them to come and pick us up, they refused. Luckily (Marriott Bonvoy) came back and picked us up and brought us to Courtyard by Marriott. It was 1:00am in the morning. But both shuttles run 24 hours. Thank God.
R

Rebecca

19 Feb 2024 - 20 Feb 2024
reviewed on expedia

5 out of 5 stars

Close to airport.
L

LESLI

28 Jan 2024 - 29 Jan 2024
reviewed on travelocity

5 out of 5 stars

Everyone was wonderful at 1 am! Came straight to the airport for us and check in was quick and easy.
k

karolyn

19 Jan 2024 - 21 Jan 2024
reviewed on expedia

5 out of 5 stars

The hotel was very nice, clean with an airport shuttle.
A

Ashlee

28 Dec 2023 - 1 Jan 2024
reviewed on expedia

5 out of 5 stars

The staff were friendly. The shuttle service was timely and easy to use. When you arrive you call from the airport after retrieving your luggage. It was a short 15 minute wait after that. The restaurant inside the inn was very quaint. I had just a burger and fries. It was well made but overpriced in my opinion. I ate elsewhere the remainder of my visit. Note, the free coffee is the stuff they leave in your room. Not the coffee at the entrance restaurant area. The jacuzzi was divine after hiking all day. They do provide towels but they are self serve in a hut by the pool. There is also a wonderful fire pit next to the pool! A very splendid little inn.
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