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Holiday Inn Express Hotel & Suites South Portland, an IHG Hotel

2 1/2 star rated hotel
8.8/10 Excellent
(1001 verified Hotels.com guest reviews)
See real reviews (9)

generated by AI based on family reviews

Overview

The Holiday Inn Express Hotel & Suites South Portland receives mixed reviews. While guests appreciate its convenient location near the airport, which allows for a good night's sleep despite the proximity, and the good breakfast, some have noted issues with cleanliness, room lighting and maintenance of facilities such as the pool. Connecting rooms are available for larger groups and pack-n-plays are offered for infants. However, negative feedback includes reports of noise from the interstate and the airport, poor lighting in rooms, and instances of uncleanliness. One guest reported issues with mould in the shower.

About the hotel

A 24-hour fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.

Nearby attractions

Located in South Portland, Holiday Inn Express Hotel & Suites South Portland, an IHG Hotel is near the airport. Tate House Museum and Thompson's Point are cultural highlights, and some of the area's landmarks include Neal S. Dow House and State Theatre. Children's Museum and Theatre of Maine and Southworth Planetarium are also worth visiting. Spend some time exploring the area's activities, including whale-watching, sailing, and golfing.

Popular amenities

Parking

Free RV/bus/truck parking on site
Free uncovered self parking on site

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

Coffee/tea in common area(s)
Free self-serve breakfast available daily 6:30 AM–9:30 AM

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Indoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Vending machine
map

Reviews that mention...

Hotel Reviews

for Holiday Inn Express Hotel & Suites South Portland, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

9 reviews

Review data

5 star reviews

33%

4 star reviews

22%

3 star reviews

44%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Express Hotel & Suites South Portland, an IHG Hotel

Latest reviews (9)

W

Walter

20 Sept 2024 - 21 Sept 2024
reviewed on hcom

5 out of 5 stars

Elected to stop here rather than continue on home. Location is near the airport but did not disrupt nights sleep
G

GREGORY

15 Aug 2024 - 16 Aug 2024
reviewed on hcom

3 out of 5 stars

Lighting in the evening was poor. Some wall switches didn't work. Room lighting was marginal. Perhaps the poorest lighting I have had in all my travel experiences.
I

Isa

26 Jul 2024 - 28 Jul 2024
reviewed on expedia

4 out of 5 stars

Terrific staff, comfortable room, free parking. Close to everything we needed for an impromptu weekend in Portland. Not far from anything we wanted to do. Shops nearby if you forget anything. It is next to a highway, so if you are a light sleeper, this may be a problem. Breakfast was included and coffee was really available.
T

Tim

18 Dec 2023 - 19 Dec 2023
reviewed on expedia

3 out of 5 stars

A very uninspired hotel. OK: layout, lighting, parking, breakfast buffet, most of the linen. Not OK: black hair on and in the top sheet, lack of linen/pillows/blankets for the sleep sofa, really loud doors and halls, and worst of all black mold in the shower. When we left I told the woman at the desk (Rachel I think?) about the black mold to which she replied “oh, on the caulking? Yes, perfect” and she walked away. Not my idea of acceptable PR. Will definitely not be staying with this company again.
J

Jerry

16 Jun 2023 - 18 Jun 2023
reviewed on travelocity

5 out of 5 stars

We traveled with a group of 12. We appreciated the connecting rooms (2 of the 3 rooms), to give us some extra room to hang out together. We appreciated the pack-n-play that was available for our 6month old granddaughter.
A

Alden

25 Mar 2023 - 26 Mar 2023
reviewed on hcom

3 out of 5 stars

We were on the interstate side of the hotel, so it was quite loud. The airport was also on that side, so even louder. Room was okay, but could have been cleaner . Breakfast was fine.
A

Alan

11 Nov 2022 - 13 Nov 2022
reviewed on hcom

5 out of 5 stars

Amazing, great breakfast, awesome room and beds. My only dissatisfaction was the heated pool was not working ( needed parts to repair it) however the friendly staff made my stay incredible. When you travel not everything will be perfect, like the pool being cold but good customer service is priceless!
S

Susie

13 Aug 2022 - 14 Aug 2022
reviewed on hcom

3 out of 5 stars

Holiday overbooked and contacted us while we were boarding our flight. The property Holiday booked us at was one we rejected during our trip plans....it turned out to be alright, just not comfortable in terms of safety, that for us ranks high. Holiday refunded our booking and comped our stay at the other property and communication was great. We have stayed at Holiday properties over 200 times although we don't log loyalty programs, we book at Holiday because of consistent service and cleanliness.
T

Theodore

2 Jun 2022 - 5 Jun 2022
reviewed on travelocity

4 out of 5 stars

Great hot breakfast. Short distance to the highway. Free outdoor parking. 15 minute drive to downtown Portland.
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