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Quality Inn & Suites

2 1/2 star rated hotel
7/10
(1000 verified Hotels.com guest reviews)
See real reviews (7)

generated by AI based on family reviews

Overview

The Quality Inn & Suites receives mixed reviews. While guests appreciate its proximity to the airport and the decent breakfast, including hot eggs, bacon, and waffles, some find the property dated and in need of updating. The staff's level of hospitality is also noted as needing improvement. There is also mention of accessibility issues, with at least one guest noting a problem with the side entrance.

Guest highlights

Decent breakfast with hot eggs, bacon, and waffles
Close proximity to the airport

About the hotel

Nearby attractions

Located in South Portland, Quality Inn & Suites is near the airport and near a boardwalk/promenade. Thompson's Point and State Theatre are notable landmarks, and the area's natural beauty can be seen at Higgins Beach and Old Orchard Beach. Don't miss out on a visit to Funtown Splashtown USA. Spend some time exploring the area's activities, including winery tours and outlet shopping.

Popular amenities

Parking

Free self parking on site

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Free continental breakfast available daily 6:00 AM–9:00 AM

Guest services

24-hour front desk
Daily housekeeping

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
This property does not have elevators
Upper floors accessible by stairs only
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

Outdoor

Garden
Nature reserve
Picnic area

Conveniences

Free newspapers in lobby

More

Designated smoking areas
map

Reviews that mention...

Hotel Reviews

for Quality Inn & Suites
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

7 reviews

Review data

5 star reviews

29%

4 star reviews

43%

3 star reviews

14%

2 star reviews

0%

1 star reviews

14%

We have selected a sample of reviews which reflect what travellers have said about Quality Inn & Suites

Latest reviews (7)

H

Herman

21 Sept 2024 - 23 Sept 2024
reviewed on hcom

5 out of 5 stars

Very nice. Well appreciated. So far best of my 4 lodging places traveling New England states.
D

DIONNE

13 May 2024 - 19 May 2024
reviewed on expedia

3 out of 5 stars

Overall, the property was OK. The staff could’ve been a little bit more welcoming. No one appeared to be happy to be there. There was no elevator only stairs. No shuttle bus for the airport. The bed was very comfortable. Breakfast was OK! Overall, this establishment has a lot of potential once they’re done with the remodeling also the staff needs more hospitality training when dealing with customers. A smile never hurt anyone.
K

Kurt

10 May 2024 - 11 May 2024
reviewed on hcom

4 out of 5 stars

Rambling, older property. OK condition. My favorite thing was close proximity to airport and decent breakfast with hot eggs, bacon, and waffles. Otherwise unremarkable.
S

Stephen

4 Mar 2024 - 5 Mar 2024
reviewed on expedia

5 out of 5 stars

Quiet, good parking/staff
D

Dana

19 Jan 2024 - 20 Jan 2024
reviewed on hcom

4 out of 5 stars

I did like this motel-my problem is the side entrance closest to my room only opens from the inside! I was not told this-very upsetting since i hav trouble walking. This entrance has a handicapped parking space next to it, but the door only opens from the inside. What good is for a handicapped person!
C

Caitlin

5 Oct 2023 - 10 Oct 2023
reviewed on travelocity

4 out of 5 stars

This place was great. It was simple and easily located so we could travel into Portland quickly. It was nothing fancy - just simple. Next door is a sandwich place called Indy's that is soooooo good. It looks like nothing from the outside, but you will be so glad you went inside. It is so cute and the food was amazing.
A

12 Oct 2024 - 13 Oct 2024
reviewed on hcom

1 out of 5 stars

I would not recommend this motel to anyone. The pictures online arent for this place. The only picture that looked accurate was the outside main building and the check in area. The motel is very outdated. It reminded me of what a low income efficiency apartment would look like. At check in there is a typed up piece of paper hanging on the wall mentioning something about if you don't like the cleanliness of your room you have 20 mins. to recieve a refund, this should of been the first red flag. The "suite" had a mirror barely hanging on the wall, the floor had old paint stains and something sticky on it, the bathtub was dirty. There wasn't a locked main door to get to your room so anyone could walk up to your door. In the room, the back door lock in the sleeping area was broke off, it did not feel safe there. We basically walked through and didn't end up staying there. I should of taken pictures, I wish I took pictures but I wanted to get out of there as fast as I could. Good luck getting a hold of the front desk. I called multiple times over a couple of days and nobody answered the phone. Someone however did answer on the reservation line, go figure. She transferred me to the main desk but still no answer, it would hang up after several rings. Read the reviews and steer away from this place.
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