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Aloft Raleigh-Durham Airport Brier Creek

3 star rated hotel
8.6/10 Excellent
(1000 verified Hotels.com guest reviews)
See real reviews (27)

generated by AI based on family reviews

Overview

The Aloft Raleigh-Durham Airport Brier Creek is praised for its modern and clean facilities, friendly and helpful staff, and convenient location near the airport. Guests appreciate the 24-hour airport shuttle, though some mention that it only runs on the hour. The spacious rooms and bar area are also highlighted as positives. However, some negative feedback includes inconsistent housekeeping, occasional issues with room maintenance, and a lack of clarity around parking fees. Breakfast is not complimentary; instead, vouchers are provided for purchase of items at their on-site store.

Guest highlights

24 hour airport shuttle
Clean and modern rooms
Friendly and helpful staff

About the hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free shopping center shuttle. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.

Nearby attractions

Located in Raleigh, Aloft Raleigh-Durham Airport Brier Creek is next to a golf course and near the airport. Durham Performing Arts Center and Carolina Theatre are cultural highlights, and some of the area's landmarks include Black Wall Street and American Tobacco Campus. Looking to enjoy an event or a game while in town? See what's happening at Wake Competition Center or Durham Bulls Athletic Park. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.

Popular amenities

Parking

Airport shuttle at scheduled times, on request
Electric car charging station on site
Extended parking on site (USD 5 per day)
Free area shuttle up to 5 mi
Free roundtrip airport shuttle from 4 AM - midnight
Free self parking on site
Free shopping center shuttle
Onsite parking includes off-street options
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

1 bar
1 coffee shop/cafe
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee daily 6:00 AM–9:00 AM: USD 4-9 per person

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

18 holes of golf
24-hour fitness center
Access to nearby health club
Billiards/pool table
Indoor pool

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store

More

Fireplace in lobby
Shared microwave
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Aloft Raleigh-Durham Airport Brier Creek
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

27 reviews

Review data

5 star reviews

44%

4 star reviews

33%

3 star reviews

7%

2 star reviews

7%

1 star reviews

7%

We have selected a sample of reviews which reflect what travellers have said about Aloft Raleigh-Durham Airport Brier Creek

Showing 1 - 10 of 27 reviews

Latest reviews (27)

L

Lauriette

19 Oct 2024 - 20 Oct 2024
reviewed on hcom

2 out of 5 stars

I was traveling with my teenage son. I had an event to attend that was nearby the hotel that started at 3 PM. My check in time was supposed to be 3 PM, so it should’ve been an easy transition. However, my room was not ready for over an hour due to Other guest being allowed to check out late, coupled with the fact that they were short on housekeeping staff. It was very uncomfortable for me to have to leave my teenage son there without knowing that our room was secure. Wow, one of the ladies at the front desk was apologetic and offered us a $10 coupon for food, the other one was Not concerned about our situation at all. In fact, she acted as if she was completely unbothered and had no consideration at all. It made for a pretty uncomfortable stay and a $10 coupon was not near good enough compensation for what we experienced.
G

Grady

4 Oct 2024 - 5 Oct 2024
reviewed on hcom

4 out of 5 stars

Didn't have a complimentary breakfast and the shuttle was slow/late but at least they had it. Everything else was really nice.
d

david

21 Jul 2024 - 23 Jul 2024
reviewed on hcom

3 out of 5 stars

Requiring paid parking half way thru my stay was off putting. You need to be clear to all Guests about the policies. I’ll be staying where parking is included going forward.
K

Kelsey

15 Jun 2024 - 16 Jun 2024
reviewed on hcom

4 out of 5 stars

Great hotel close to the airport!! Easy check in and check out process.
M

Margaret

3 Jun 2024 - 4 Jun 2024
reviewed on expedia

5 out of 5 stars

The staff was friendly, helpful and the shuttle is a great amenity. Thank you.
R

Rafael

15 Apr 2024 - 17 Apr 2024
reviewed on hcom

2 out of 5 stars

I was told housekeeping only comes per request as opposed to on a daily basis. No body soap, the dispenser was empty. The toilet had issues flushing. I guess this is the price of convenience when staying near the airport?
J

Jocia

5 Apr 2024 - 8 Apr 2024
reviewed on expedia

5 out of 5 stars

I was able to stay at the same hotel as my friend. Not too far from the highway which is perfect because I drove to the city but also right by the airport which was nice because she flew in. The hotel is beautiful, clean and the staff were all extremely friendly. Def would recommend and stay here again.
D

Diane

12 Feb 2024 - 13 Feb 2024
reviewed on expedia

5 out of 5 stars

Very easy check in process. Clean hotel, large room, modern furnishings, huge shower! 24 hr airport shuttle, nice bar area. I would certainly stay here again.
M

Marie

3 Feb 2024 - 4 Feb 2024
reviewed on expedia

4 out of 5 stars

Close to the airport with an EV charging port!
S

Scott

12 Jan 2024 - 13 Jan 2024
reviewed on expedia

5 out of 5 stars

Always a clean and welcoming hotel and very convenient to the airport
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