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The Westin Raleigh-Durham Airport

4 star rated hotel
9.4/10 Exceptional
(174 verified Hotels.com guest reviews)
See real reviews (10)

generated by AI based on family reviews

Overview

The Westin Raleigh-Durham Airport hotel is praised for its comfortable beds and linens, large gym with amenities, and convenient location near the airport and shops. Guests appreciate the friendly staff and the presence of a Starbucks in the lobby. However, some negative feedback points to inconsistent shuttle service and difficulties contacting the front desk. Parking availability may also be an issue, especially during events.

Guest highlights

Comfortable beds and linens
Large, well-equipped gym
Convenient location near airport and shops
Friendly staff and Starbucks in the lobby

About the hotel

Nearby attractions

Located in Raleigh, The Westin Raleigh-Durham Airport is in the business district and near the airport. American Tobacco Campus and Lafayette Village are local landmarks, and travelers looking to shop may want to visit Crabtree Valley Mall and Brier Creek Commons. Looking to enjoy an event or a game while in town? See what's happening at Wake Competition Center or Durham Bulls Athletic Park.

Popular amenities

Parking

Airport shuttle at scheduled times, on request
Electric car charging station on site
Free roundtrip airport shuttle from 5:00 AM - 10:00 PM
Free self parking on site
Valet parking on site (USD 30.00 per day)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: USD 10-30 per person

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Laundry facilities

Accessibility

Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Seasonal outdoor pool

Conveniences

Elevator
Gift shop/newsstand

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for The Westin Raleigh-Durham Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

10 reviews

Review data

5 star reviews

60%

4 star reviews

20%

3 star reviews

0%

2 star reviews

10%

1 star reviews

10%

We have selected a sample of reviews which reflect what travellers have said about The Westin Raleigh-Durham Airport

Latest reviews (10)

M

Mimi

7 Jun 2024 - 8 Jun 2024
reviewed on expedia

4 out of 5 stars

I stayed one night to get to RDU for an early flight. The bed and linens were super comfy. The gym is large, has a lot of equipment, cool towels and water available. The rooftop pool was small, but the outdoor sitting area was cozy.
L

Lisa

25 May 2024 - 28 May 2024
reviewed on hcom

5 out of 5 stars

We needed a good base for our trip to the area and near the airport due to early flights out. The Westin was perfect!
e

elena

17 May 2024 - 18 May 2024
reviewed on expedia

5 out of 5 stars

Staff very friendly...Starbucks on first floor and also the excellent over pizza from the hotel restaurant. Parking was not only easy but there was a security car in the parking, great for women and solo travelers. Thanks, elena
A

Ameet

13 May 2024 - 14 May 2024
reviewed on expedia

5 out of 5 stars

Near the airport with lot of eating options. Still very quiet. Beautiful new property.
m

marieke

25 Apr 2024 - 26 Apr 2024
reviewed on hcom

4 out of 5 stars

Awesome hotel, very clean, but was a little disappointed when our room was given away after I had called and said my flight was coming in late and would arrive a little later the problem was finally fixed, and we were given the room that we had asked for
T

Teresa

8 Mar 2024 - 10 Mar 2024
reviewed on expedia

5 out of 5 stars

Great place, clean room. Welcominf front desk. Starbucks in the lobby is useful, and service was quick. Simple parking, and shops are nearby. Highly recommended.
N

Nicole

4 Nov 2023 - 5 Nov 2023
reviewed on hcom

5 out of 5 stars

This hotel was in a great location and close proximity to the airport and everything I wanted to do. There is a shopping are right outside of the hotel which makes it convenient to get food as well as shop. I will come back to stay.
T

Thurman

Invalid Date - Invalid Date
reviewed on expedia

1 out of 5 stars

Brand new hotel with staff that doesn't care. it took a couple minutes shy of 1 hour to be picked up from the airport for a 9 minute drive to the hotel. You CANNOT arrange a time for them to pick you. The front desk often does not answer their phone - ever. So, no room service that night. I was truly surprised because I have stayed at other places in this hotel chain, so I inquired about all of this and was sent a canned response from some assistant ( manager must have been too busy to respond LOL ). I will avoid this place. It's a shame, because it could be such a great place. ... you've been warned ...
E

Ephram

25 Aug 2023 - 27 Aug 2023
reviewed on expedia

5 out of 5 stars

There was a wedding or something on the 3rd floor and the guests took up all the parking...Me and my wife went shopping and drove back with no where to park...😪
r

robert

29 Jul 2023 - 30 Jul 2023
reviewed on expedia

2 out of 5 stars

We couldn't watch TV due to the degree that the picture pixelating.This was on all channels! Also, the website notes that there is shuttle service to the airport; what their website does not note are the hours that the shuttle runs.
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