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Embassy Suites by Hilton Raleigh Durham Airport Brier Creek

3 1/2 star rated hotel
9.2/10 Wonderful
(1002 verified Hotels.com guest reviews)
See real reviews (23)

generated by AI based on family reviews

Overview

The Embassy Suites by Hilton Raleigh Durham Airport Brier Creek offers a comfortable and convenient stay, particularly for those traveling through the nearby airport. Guests consistently praise the cleanliness and spaciousness of the rooms, the complimentary shuttle service, and the quality of the breakfast, which includes made-to-order omelets. The evening manager's reception with complimentary drinks and snacks is also a popular feature. However, reviews reveal some inconsistencies in service, with reports of infrequent housekeeping, issues with the shuttle's schedule and parking challenges, especially during weekends when hotel events take place. Some concerns about the hotel's security and maintenance have also been raised.

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.

Nearby attractions

Located in Raleigh, Embassy Suites by Hilton Raleigh Durham Airport Brier Creek is in a shopping district and near the airport. Lonerider Brewing Company and Chatham Hill Winery are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore William B. Umstead State Park and Lake Crabtree County Park. Check out an event or a game at PNC Arena, and consider making time for Frankie's Fun Park, a top attraction not to be missed. Discover the area's water adventures with water skiing and sailing nearby, or enjoy the great outdoors with hiking/biking trails.

Popular amenities

Parking

Airport shuttle on request
Free 24-hour roundtrip airport shuttle
Free area shuttle up to 1 mi
Free self parking on site
Free shopping center shuttle
Height restrictions apply for onsite parking
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Free cooked-to-order breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Free daily reception
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Children's pool
Fitness center
Indoor pool

Outdoor

Terrace

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Vending machine

More

TV in lobby
map

Reviews that mention...

Hotel Reviews

for Embassy Suites by Hilton Raleigh Durham Airport Brier Creek
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

23 reviews

Review data

5 star reviews

74%

4 star reviews

4%

3 star reviews

13%

2 star reviews

4%

1 star reviews

4%

We have selected a sample of reviews which reflect what travellers have said about Embassy Suites by Hilton Raleigh Durham Airport Brier Creek

Showing 1 - 10 of 23 reviews

Latest reviews (23)

J

Jenna

21 Jul 2024 - 22 Jul 2024
reviewed on hcom

5 out of 5 stars

Very clean hotel Also had plenty of parking 10-20 minutes from the airport as well
C

Caroline

31 May 2024 - 2 Jun 2024
reviewed on expedia

5 out of 5 stars

Super easy ride from the airport, check in/out and very convenient all around. Would come back.
v

vanessa Ann Anderson

24 May 2024 - 27 May 2024
reviewed on expedia

4 out of 5 stars

Our stay was great but on our final day of check out, we witnessed several cars' windows were broken due to car theft. The hotel under ground parking garage had no cameras available.
M

Melissa

19 May 2024 - 20 May 2024
reviewed on hcom

5 out of 5 stars

The hotel is upgraded and very clean and comfortable. The lobby and bar area are beautifully decorated and the breakfast was wonderful. Super convenient location close to the airport.
C

Cheryl

28 Apr 2024 - 29 Apr 2024
reviewed on expedia

5 out of 5 stars

Hotel was beautiful, comfortable food and lobby seating areas. Plenty places to eat and shop about a mile away. Had a 3hr wait at the hotel. Tim, one of the airport shuttle drivers, offered to drive us to and from the Brier Creek restaurant area so we cpuld eat. That was so nice! Exceptional service.
J

John

15 Mar 2024 - 18 Mar 2024
reviewed on expedia

5 out of 5 stars

Clean and very well maintained. Excellent shuttle service. Best breakfast. Omelet chefs are phenomenal.
E

Elena

23 Jan 2024 - 24 Jan 2024
reviewed on expedia

2 out of 5 stars

I stayed at the Embassy Suites by Hilton Raleigh Durham Airport Brier Creek for business on January 23rd. Our group of Regional and Corporate CFOs had a conference room reserved for the all day meeting on the 24th. I have a 3months old baby at home and I needed privacy to pump breast milk during the day, so I paid for half a day stay to have access to my room till 4:30pm. In the morning, I stopped by the front desk to pay for the extended stay and to extend my key card as i communicated to the front desk assistant till 4:30pm. The meeting lasted till 4pm. I had exactly 30min to make it to the room to pump and to make it downstairs for the 4:30pm shuttle to the airport (my flight was at 6pm). Well, when I got into the elevator, the key wasn't working - it was in fact deactivated!!!. I rushed to the front desk only to see that there was only ONE person assisting the customers at the busiest check-in time! No matter how concerned i looked, i was asked to wait. It was almost 4:15 until I finally got the key reactivated and made it to the room. Of course I missed the shuttle and had to call a Lyft to make it to the airport. The hotel made me to almost miss my flight! That is besides the disruption of the construction noise and strange people continuesly entering the confidence room during the meeting! I highly discourage any business professionals to stay and to meet at the hotel. I will certainly discourage any of our company meetings at this property ever again.
n

nadine

5 Jan 2024 - 7 Jan 2024
reviewed on travelocity

5 out of 5 stars

The Hotel was close to airport, 5 minutes away from shopping areas, the breakfast options were good, friendly staff, quick room service, and quiet.
J

Jonna

8 Dec 2023 - 9 Dec 2023
reviewed on expedia

5 out of 5 stars

Front desk staff wasn't friendly. Airport shuttle was timely and very friendly!!
S

Sherri

1 Oct 2023 - 2 Oct 2023
reviewed on expedia

5 out of 5 stars

We stayed here for one night prior to an early morning flight. The property was very nice and clean. The rooms were very spacious. Close to restaurants and shopping. Would definitely stay again.
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