Country Inn & Suites by Radisson, Raleigh-Durham Airport, NC
Country Inn & Suites by Radisson, Raleigh-Durham Airport, NC
3 star rated hotel
8.4/10 Very Good
(1431 verified Hotels.com guest reviews)
See real reviews (186)
generated by AI based on family reviews
Overview
The Country Inn & Suites by Radisson, Raleigh-Durham Airport receives mixed reviews. While guests consistently praise its convenient location near the airport, the free airport shuttle service, and the friendly and helpful staff, some concerns have been raised about the condition of the hotel. Several reviewers mention issues such as dampness or musty smells in rooms and hallways, outdated facilities, and inconsistencies in cleanliness. However, many guests find the rooms comfortable, spacious, and appreciate the helpful front desk staff who often go the extra mile to assist with early check-ins, luggage storage, and airport transportation. The breakfast is generally described as adequate, though some find it could have more variety. Note, there is also a $10 per day parking charge.
Guest highlights
Helpful and friendly staff
Convenient airport shuttle
Comfortable and spacious rooms
About the hotel
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free self-serve breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, conference space, and dry cleaning are onsite.
Nearby attractions
Located in Morrisville, Country Inn & Suites by Radisson, Raleigh-Durham Airport, NC is in an area with good airport proximity. Cary Arts Center and North Carolina Museum of Art are cultural highlights, and travelers looking to shop may want to visit Crabtree Valley Mall and Park West Village. Frankie's Fun Park and Gov. James B. Hunt, Jr. Horse Complex are also worth visiting.
Popular amenities
Parking
Airport shuttle on request
Extended parking on site (USD 10.00 per day)
Free roundtrip airport shuttle from 4:30 AM - midnight
Free self parking on site
Onsite parking includes off-street options
Wheelchair-accessible parking available
Wifi
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food and drink
Coffee/tea in common area(s)
Free self-serve breakfast available daily 6:00 AM–9:30 AM
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Accessibility
Accessible airport shuttle
Accessible bathroom (select rooms)
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Things to do
Fitness center
Outdoor
Garden
Nature reserve
Terrace
Conveniences
Elevator
Free newspapers in lobby
Library
More
Fireplace in lobby
Reviews that mention...
Hotel Reviews
for Country Inn & Suites by Radisson, Raleigh-Durham Airport, NC
4.5 out of 5 stars
186 reviews
Review data
5 star reviews
53%
4 star reviews
32%
3 star reviews
9%
2 star reviews
3%
1 star reviews
3%
We have selected a sample of reviews which reflect what travellers have said about Country Inn & Suites by Radisson, Raleigh-Durham Airport, NC
Showing 1 - 10 of 186 reviews
Latest reviews (186)
P
Paul
3 Oct 2024 - 4 Oct 2024
reviewed on hcom
5 out of 5 stars
Easy check in. Great service. Front desk gentleman was great and provided assistance to secure a very early taxi pick up to airport. Chop House restaurant next door is great place for any meal
J
Jon
1 Oct 2024 - 3 Oct 2024
reviewed on hcom
3 out of 5 stars
The room had a damp funk to it. The carpet smelled like it had just been cleaned but not in a good way. I’m an experienced traveler but expected better. I’ll choose a better place next trip. (Need week)
J
Jacki
2 Sept 2024 - 3 Sept 2024
reviewed on hcom
4 out of 5 stars
Fine for a hotel close to the airport for an early morning flight. Mediocre breakfast. Shuttle was helpful.
E
Elizabeth
1 Sept 2024 - 2 Sept 2024
reviewed on hcom
4 out of 5 stars
Definitely a fine bed when our flight was delayed overnight. Close to the airport and a fine shuttle. Friendly desk service. But the room carpet was damp, it seemed like there was a spreading leak into the room from outside at ground level, and there was also an unnervingly loud drip in the wall/ceiling.
R
Richard
21 Aug 2024 - 22 Aug 2024
reviewed on hcom
5 out of 5 stars
Service was great, staff very friendly. Location is right on flight path for RDU. You hear aircraft often. Otherwise a great stay.
A
Amy
17 Aug 2024 - 18 Aug 2024
reviewed on hcom
3 out of 5 stars
Check it was great- super friendly and thorough. Overall, a good basic place to land before a flight.
My only concerns- the duvet smelled like b. o., and the air freshener used was so strong I had a headache.
J
Julia V
4 Aug 2024 - 5 Aug 2024
reviewed on hcom
4 out of 5 stars
This is a clean, well maintained, modern facility. The night auditor is courteous, friendly, efficient, and will go out of her way to help a guest---in my case even after checked out. The shuttle service runs on schedule. You WILL get to the airport on time unless you are late getting to the shuttle. The driver I had is courteous, friendly, and has good taste in modern jazz.
There were only two complaints: One bedside lamp did not work. Unplugging from a power strip and plugging it directly into an outlet corrected the problem. This facility does not recycle recyclable materials. There is no excuse for that in the 21st century.
D
Dylan
25 Jul 2024 - 27 Jul 2024
reviewed on hcom
5 out of 5 stars
I had arrived several hours before my check-in time, and when I called, I was greeted by the concierge Reggie, who assured me that shuttle service could get me to the hotel from the airport, that he could hold my luggage for me as I found somewhere to eat after a very long trip and that he cpuld get me an early check-in as I was eztremely tired. He then also offered me restaurant suggestions and even granted me a late check-out because of the timing of my flight. From beginning to end, he was one of the most personable and memorable customer relations I have ever experienced, and I travel often several times a month for work. The hotel was very conveniently located and superbly maintained. I felt very safe at all times and applaud this hotel for one of the most noteworthy experiences I have ever been delighted in the midst of incessant commutes and a chaotic work schedule. If you get the honour of meeting Reggie, tell him Dylan from NYC says hey!
J
Jerry
25 Jul 2024 - 26 Jul 2024
reviewed on orbitz
3 out of 5 stars
Proximity to the airport was good. The shuttle was adequate. The elevator was out and the breakfast was disappointing.
j
joshua
24 Jul 2024 - 25 Jul 2024
reviewed on orbitz
5 out of 5 stars
Convenient location if you need to be close to the airport. Staff was really friendly. Coffee and water available 24/7 in the lobby. I didn’t get to eat the breakfast but for the price I thought this place was well worth it