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Aiden by Best Western South Reno

3 star rated hotel
9/10 Excellent
(1603 verified Hotels.com guest reviews)
See real reviews (69)

generated by AI based on family reviews

Overview

The Aiden by Best Western South Reno is a recently renovated hotel that receives positive feedback for its clean, modern rooms, comfortable beds, and ample parking. Guests appreciate the hotel's convenient location near the Reno airport and its proximity to various amenities, including restaurants and shops. The on-site restaurant is also a highlight for many. While most guests find the hotel quiet, some mention noise issues from neighboring rooms or external sources. The hotel is pet-friendly, offering a convenient dog run, but some guests noted issues with the cleanliness of the floors in their rooms.

Guest highlights

Clean and modern rooms
Comfortable beds
Ample parking
Convenient location near the airport and amenities

About the hotel

A fitness center, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Change of towels is available on request.

Nearby attractions

Aiden by Best Western South Reno is located in Reno/Tahoe Airport, a neighborhood in Reno with good shopping. Meadowood Mall and Riverwalk District are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Sparks Marina Park. Reno-Sparks Convention Center and Atlantis Casino are two other places to visit that come recommended. Relax and indulge in the area's health/beauty spa, or seek out an adventure with rock climbing and hiking/biking trails nearby.

Popular amenities

Parking

Electric car charging station on site
Free uncovered self parking on site
Wheelchair-accessible van parking available

Wifi

Available in some public areas: Free WiFi

Food and drink

1 restaurant
Coffee/tea in common area(s)

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Braille signage
Elevator
Grab bar in shower
Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height bed
Low-height counter and sink
Low-height desk
Low-height door lock
Low-height view port in door
Pool hoist on site
Portable shower seat
Raised toilet seat
Roll-in shower
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-width doorways

Things to do

Bicycle rentals
Bike parking
Fitness center
Seasonal outdoor pool

Outdoor

Pool sun loungers
Pool umbrellas

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine
Water dispenser

More

Fireplace in lobby
Renovated entire property - January 2021
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Aiden by Best Western South Reno
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

69 reviews

Review data

5 star reviews

62%

4 star reviews

30%

3 star reviews

3%

2 star reviews

1%

1 star reviews

3%

We have selected a sample of reviews which reflect what travellers have said about Aiden by Best Western South Reno

Showing 1 - 10 of 69 reviews

Latest reviews (69)

C

Cris

27 Sept 2024 - 29 Sept 2024
reviewed on hcom

5 out of 5 stars

On our first night at the hotel, I noticed that there’s a half inch gap of opening at the bottom of the door and the bottom sill. Because light from the outside is shining through the bottom of the door. The first day was fine but, on the second day, I have insect bites on both my legs and there’s a mosquito happily flying around. Other than that, our stay at the hotel is simply wonderful.
M

Maria

21 Sept 2024 - 22 Sept 2024
reviewed on hcom

5 out of 5 stars

The property is an old two-story motel building that was completely gutted and re-done. They did a fabulous job with this, everything is brand-new. The pool and outdoor patio area looked amazing, although we did not use this amenity. There is a small (unfenced) dog park area adjacent to the back parking lot, which was very convenient.
D

David

25 Jul 2024 - 28 Jul 2024
reviewed on hcom

4 out of 5 stars

Very cool vibe at this hotel. only issue was there was no spa! The pool was lovely but the water was so cold you couldn’t get in. If traveling with a pup they have a nice dog run in the back.
K

Karmel

19 Jul 2024 - 21 Jul 2024
reviewed on orbitz

5 out of 5 stars

Should have 1 parking spot per room. Additional should have to park around back.
S

Samson

14 Jul 2024 - 15 Jul 2024
reviewed on expedia

5 out of 5 stars

Clean room with great parking for a truck and trailer.
J

Jonie

11 Jul 2024 - 12 Jul 2024
reviewed on expedia

5 out of 5 stars

Newly renovated rooms as of 2024. Clean, safe, and fair priced. Handy, on site, great breakfast cafe. Lots of parking.
J

Jamie

3 Jul 2024 - 4 Jul 2024
reviewed on hcom

4 out of 5 stars

Very nice hotel with great front desk staff. We stayed here for one night as a stop on our way to our final destination. The room was clean and comfortable. We were traveling with a dog and they were very accommodating. I would give this place a 5th star, but I really wish their dog relieving area was a fenced in location. Very pet friendly, but no where for your dog to run.
C

Craig

14 Jun 2024 - 15 Jun 2024
reviewed on expedia

4 out of 5 stars

The hotel is either brand new or recently renovated. Nice rooms, with a good design, and very clean. The bed was comfortable, but the pillows were very poor, lacking any loft. Overall, would stay again for a short airport layover in reno.
D

Donald

14 Jun 2024 - 15 Jun 2024
reviewed on expedia

4 out of 5 stars

Staff was very helpful and accommodating. Our room was next to a large family with small children who were very noisy. Staff moved us to a nice, quiet room where we were able to get some sleep before leaving very early for a flight.
L

Lesley

10 Jun 2024 - 13 Jun 2024
reviewed on expedia

4 out of 5 stars

I’ve stayed here twice, and would again. Conveniently located, Room is good sized With refrigerator and microwave, easy parking, and pretty quiet. Beds need to be replaced though. Also dog friendly, which is a must for me
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