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Holiday Inn Express & Suites Reno, an IHG Hotel

2 1/2 star rated hotel
8.8/10 Excellent
(1001 verified Hotels.com guest reviews)
See real reviews (16)

generated by AI based on family reviews

Overview

The Holiday Inn Express & Suites Reno is praised for its exceptionally high-quality breakfast, comfortable and clean rooms, and friendly, helpful staff. Guests consistently mention the excellent service provided by staff across all areas of the hotel, from the front desk to the shuttle drivers. The free airport shuttle is a major highlight for many travellers, offering convenient transportation to and from the airport. While some have noted minor issues such as noise from other guests or occasionally cold breakfast items, the overwhelmingly positive feedback points to a pleasant and convenient stay for most visitors. Free parking is also a plus.

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a spa tub, a business center, and a meeting room. Housekeeping is available on request.

Nearby attractions

Located in Reno, Holiday Inn Express & Suites Reno, an IHG Hotel is near the airport. Riverwalk District and Meadowood Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Truckee River and Virginia Lake Park. Grand Adventure Land and Fun Quest are also worth visiting.

Popular amenities

Parking

Airport shuttle on request
Free roundtrip airport shuttle from 5:00 AM - 10:00 PM
Free self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

Free buffet breakfast available daily 6:00 AM–9:30 AM

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk

Things to do

Fitness center
Indoor pool

Conveniences

ATM/banking services
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Holiday Inn Express & Suites Reno, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

16 reviews

Review data

5 star reviews

81%

4 star reviews

0%

3 star reviews

12%

2 star reviews

6%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Express & Suites Reno, an IHG Hotel

Showing 1 - 10 of 16 reviews

Latest reviews (16)

A

Ann

6 Oct 2024 - 7 Oct 2024
reviewed on hcom

5 out of 5 stars

The room and beds were clean and comfortable. The breakfast was the best of its kind that we have had, in terms of variety and quality. The staff was good and we appreciated the cucumber lemon water and free cookies in the lobby! The only problem we had was that the guest in the room above must have had an early flight and showered at 4 AM. It was quite loud and woke me up, but that was probably an unusual event.
K

Kathy

31 Aug 2024 - 1 Sept 2024
reviewed on hcom

5 out of 5 stars

The staff was friendly and our room was clean and comfortable. The breakfast was outstanding and started our busy day off just right. We also liked the free parking. We will definitely stay there again.
P

Paul

11 May 2024 - 12 May 2024
reviewed on expedia

5 out of 5 stars

Don’t usually do reviews, but this place was very well maintained and staff was super accommodating. They even let me use the shuttle to do to a show at SGR! Room big, clean and comfortable.
Z

Zachary

2 Apr 2024 - 5 Apr 2024
reviewed on expedia

5 out of 5 stars

Great property at a fair price in Reno! The location is not ideal, but with a little driving, I could access restaurants, etc. My room was clean. The breakfast was robust. There is plenty of free parking. The staff was very helpful when I needed to extend my stay. I recommend staying here!
K

Kristie

15 Dec 2023 - 16 Dec 2023
reviewed on travelocity

5 out of 5 stars

Thank you! Front desk kind and helpful to a young new traveler trying to get home for Christmas. It felt very clean, safe, and comfortable.
A

Amanda

18 Oct 2023 - 19 Oct 2023
reviewed on travelocity

5 out of 5 stars

Close proximity to the airport and the property was quiet! Helpful staff.
A

Antonio

12 Aug 2023 - 13 Aug 2023
reviewed on hcom

5 out of 5 stars

We check in Saturday around 12 am and clerk person not friendly at all. Customer service is very important at a hotel! Also no parking available
V

Vesna

30 Apr 2023 - 1 May 2023
reviewed on hcom

5 out of 5 stars

The hotel was very clean and quiet. Good hotel for families. The shuttle bus was very convenient to have around. Staff is friendly and helpful. Near the front desk is a small area to buy drinks, snacks and even frozen meals.
K

Karol

31 Mar 2023 - 3 Apr 2023
reviewed on travelocity

3 out of 5 stars

The property is in a good location yo travel around the city, near freeway However the room was not as nice as our previous stays and the bathroom floor was not clean when we checked in Also found out that if you want your room cleaned you have to let them know the night before and no on said anything about this at checkin
D

Deborah E

25 Feb 2023 - 1 Mar 2023
reviewed on travelocity

5 out of 5 stars

Nice room, conveniently located near the airport and major highways. Staff were nice, the free breakfast was good! We will stay here again when we visit the Reno/Sparks vicinity.
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