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Drury Plaza Hotel San Antonio Airport

3 star rated hotel
9.4/10 Exceptional
(1737 verified Hotels.com guest reviews)
See real reviews (130)

generated by AI based on family reviews

Overview

The Drury Plaza Hotel San Antonio Airport is praised for its exceptional customer service, comfortable and spacious rooms, and convenient amenities. Guests consistently highlight the free evening meals and breakfast, as well as the complimentary airport shuttle service. The covered parking garage is also a significant plus for many travellers. While most experiences are positive, some guests have noted occasional issues with parking availability and a few have reported minor maintenance concerns.

Guest highlights

Complimentary evening meals and breakfast
Convenient airport shuttle
Comfortable and spacious rooms
Covered parking garage

About the hotel

This smoke-free hotel features an outdoor pool, a fitness center, and a spa tub. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.

Nearby attractions

Drury Plaza Hotel San Antonio Airport is located in Crownhill Park, a neighborhood in San Antonio with good airport proximity. Alamo and Marion Koogler McNay Art Museum are cultural highlights, and travelers looking to shop may want to visit The Shops of La Cantera and North Star Mall. Looking to enjoy an event or a game? See what's going on at Alamodome or AT&T Center.

Popular amenities

Parking

Airport shuttle on request
Electric car charging station on site
Free extended parking on site
Free roundtrip airport shuttle from 4 AM - midnight

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Free reception

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Elevator
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Vibrating pillow alarm
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator

Things to do

Bicycle rentals
Fitness center
Outdoor pool
Spa tub

Outdoor

Garden
Vegetable garden

Conveniences

Elevator
Front-desk safe

More

100% renewable energy
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
No plastic coffee stirrers
No plastic drinking straws
No plastic soda bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options
map

Reviews that mention...

Hotel Reviews

for Drury Plaza Hotel San Antonio Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

130 reviews

Review data

5 star reviews

78%

4 star reviews

14%

3 star reviews

4%

2 star reviews

2%

1 star reviews

2%

We have selected a sample of reviews which reflect what travellers have said about Drury Plaza Hotel San Antonio Airport

Showing 1 - 10 of 130 reviews

Latest reviews (130)

E

Enrique

13 Oct 2024 - 14 Oct 2024
reviewed on hcom

5 out of 5 stars

The hotel, to me, was a message of grandeur. There were like 5 people working along side the reception stocking the snacks, taking out the trash receptacle and attending other guests. I didn't know they offered the covered parking lot! And on the floor that you're staying at! Awesome experience overall. Not the first time staying at a Drury, but first at one this fancy.
K

Kim

5 Sept 2024 - 6 Sept 2024
reviewed on hcom

5 out of 5 stars

I recently traveled to San Antonio for business, and stayed at the Drury Plaza. From check-in until I left, my stay was quiet and comfortable. Jessica at the front desk was really nice, greeting me and getting me checked in quickly. She explained the best place to park in the garage to give me quick access to my room, and was just a welcoming face after my drive. The "kickback" in the evening was quite good, with pulled pork sliders, mac and cheese, and a really nice salad as well. While I was eating, there were people circling the dining room to clear plates and ask if I needed anything else. The room was spacious, with a comfortable sofa and soft, clean bed. I was happy to find that the air conditioner cooled the room well, and I was able to get a quiet night's rest. I highly recommend the Drury Plaza if you have a business trip to San Antonio.
L

Lora

15 Aug 2024 - 16 Aug 2024
reviewed on hcom

5 out of 5 stars

I am NEVER disappointed in my stay here. The service, the amenities, the location. Everything is always amazing. I will continue to stay here for personal and business travel. I love a consistently great thing!
D

David

30 Jul 2024 - 1 Aug 2024
reviewed on expedia

5 out of 5 stars

It was all good . Wish the shuttle , even for a fee , could transport people downtown.
C

Cleo

24 Jul 2024 - 26 Jul 2024
reviewed on hcom

5 out of 5 stars

We have stayed at this Drury Inn several times with our two adult children. We love the comfort and space of the suites here. The breakfast and dinner that are served daily are delicious and the staff is courteous and on top of their service game. We plan to stay at this location every time we travel to San Antonio!
J

Julie

22 Jul 2024 - 23 Jul 2024
reviewed on hcom

1 out of 5 stars

I was stuck in NJ with huge flight issues, could not fly into San Antonio- I called and hotel did not care. Missed my check in and now I’m stuck in San Antonio for 2 more nights but will chose a different hotel . I also have a room booked Aug 31 but will probably cnl that room . The hotel is Not helpful at all. I’m so exhausted and extremely unset with this hotel. Julie
Y

Yvette

20 Jul 2024 - 21 Jul 2024
reviewed on orbitz

5 out of 5 stars

This place was 5 minutes away from the airport making my early flight easy to get to. The room was cozy the bed was comfortable the shower water pressure was good the security parking a plus and the customer service was 5 star. My only problem was the room needs to be vacuumed all along the walls. Nice cozy room but those little details can and should be taken care of.
G

Gary

20 Jun 2024 - 24 Jun 2024
reviewed on hcom

5 out of 5 stars

Just relocated to SA and stayed at Drury for a few nights while my new apartment was getting set up. Check-in is a breeze and young lady at the desk is a generally awesome person! Very knowledgeable and efficient at her job! Her smile warmed my day! Needless to say, the hotel and room condition are kept at a very high standard! My room was huge with a living room and mini-bar setup! The pool is refreshing after a hot day in this sun and afterward spending a hour or so poolside, I enjoyed what is called a "kickback" from Drury. It comes with a drink coupon good for 3 alcoholic drinks and since I do not drink it's all great because they have a free soda fountain! Kickback includes sliders, nachos, not dogs and more! Breakfast is just as awesome and held in the same restaurant area. Parking is also very safe and secure in a parking garage and if you are traveling with a trailer, the Holiday Inn next door has an adjoining parking lot suitable for those I've noticed. Overall stay was an amazing "howdy" for me and I will definitely recommend this location to any friends/family coming from out of town!! - Gary
C

Cherry

8 Jul 2024 - 15 Jul 2024
reviewed on orbitz

5 out of 5 stars

Very nice hotel you get free breakfast and dinner Very far away from the locations of San Antonio areas so not noisy and you get free parking, but it is very busy.
J

JOSE

4 Jul 2024 - 8 Jul 2024
reviewed on orbitz

4 out of 5 stars

Great location, covered parking, breakfast and afternoon snacks, drinks and popcorn in the afternoon. Older rooms but clean great customer service
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