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Embassy Suites by Hilton San Antonio Airport

3 1/2 star rated hotel
8.8/10 Excellent
(1002 verified Hotels.com guest reviews)
See real reviews (36)

generated by AI based on family reviews

Overview

The Embassy Suites by Hilton San Antonio Airport offers a convenient location for travellers, with many guests praising its proximity to the airport and the reliable 24/7 airport shuttle service. The hotel's spacious rooms and complimentary breakfast, often described as amazing, receive high praise. While some guests note the building is older and could benefit from renovations, the consistently friendly and helpful staff are a highlight, frequently receiving excellent feedback for their service. Happy hour and the option of airport shuttle service are also frequently mentioned as benefits. However, the parking lot is noted as being quite small, and some guests have mentioned concerns about its cleanliness and maintenance.

Guest highlights

24/7 airport shuttle
Amazing breakfast
Spacious rooms
Friendly and helpful staff

About the hotel

Nearby attractions

Located in San Antonio, Embassy Suites by Hilton San Antonio Airport is in an area with great airport proximity. North Star Mall and The Shops of La Cantera are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit San Antonio Zoo and Aquarium and San Antonio Botanical Gardens. Looking to enjoy an event or a game? See what's going on at Alamodome or AT&T Center.

Popular amenities

Parking

Airport shuttle at scheduled times, on request
Free 24-hour roundtrip airport shuttle
Free RV, bus, and truck parking on site
Free area shuttle up to 3 mi
Free self parking on site
Onsite parking includes off-street options
Wheelchair-accessible parking and van parking available

Wifi

WiFi available (USD 9.95 per 24-hour period)

Things to do

24-hour fitness center
Fitness facilities nearby (free access)
map

Reviews that mention...

Hotel Reviews

for Embassy Suites by Hilton San Antonio Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

36 reviews

Review data

5 star reviews

56%

4 star reviews

28%

3 star reviews

8%

2 star reviews

3%

1 star reviews

6%

We have selected a sample of reviews which reflect what travellers have said about Embassy Suites by Hilton San Antonio Airport

Showing 1 - 10 of 36 reviews

Latest reviews (36)

B

Barbara

17 Oct 2024 - 18 Oct 2024
reviewed on hcom

5 out of 5 stars

Quick and convenient shuttle to airport was a plus.
D

DANIEL

28 Jul 2024 - 30 Jul 2024
reviewed on expedia

5 out of 5 stars

Easy access to almost everything, good parking and safe. Free shuttle to the airport. Good breakfast buffete included and the happy hour that never lets you down.
A

Alan

18 Jun 2024 - 19 Jun 2024
reviewed on expedia

5 out of 5 stars

The hotel was nice. I enjoyed the happy hour. The shuttle to the airport early in the morning was great.
J

Julie

18 Jun 2024 - 19 Jun 2024
reviewed on hcom

5 out of 5 stars

Really enjoyed my stay. I have come here quite a few times to present or attend conferences, but this is the 1st time I have stayed here. Loved my room and awesome service. Great staff. Breakfast was very nice. Great shower pressure! I travel a lot and stay at many hotels for work and this is one of the best hotel stays I have had!
A

Angelica

30 May 2024 - 31 May 2024
reviewed on orbitz

1 out of 5 stars

You show this hotel as an 8 excellent!!! It’s disgusting. Dirty carpet,furniture etc Bathroom granite is coming coming apart at the joints. You need to have a better rating. Check out the google reviews!!! I would have left but my flight came in at 11pm arrival. Plus no car so I was forced to stay. Also they don’t have ADA wheelchair accessible transportation from airport to hotel. Please please update your rating of this property! I count on your rating when picking properties
G

Grant

18 May 2024 - 19 May 2024
reviewed on expedia

3 out of 5 stars

Very limited handicap parking Other than omelette bar items most items on the breakfast bar were not hot Disappointing as it appeared to be an advertised feature of the facility
E

Emily

4 May 2024 - 5 May 2024
reviewed on travelocity

5 out of 5 stars

Our family loves Embassy Suites!! Mostly because it’s so clean and the breakfast is always amazing! Which it was, unsurprisingly. As well as the location/accessibility of San Antonio! It felt like everything was 10-15 minutes away. That’s saying a lot for us considering we have 3 kids! The downfall(s) about this specific location is the parking lot. It is quite small and the outside looks pretty outdated. The best way to describe it, is “ugly on the outside, beautiful on the inside”. Basically don’t judge a book by its cover. I also experienced an issue with the concierge. When I went to go check in, he had asked me for my ID and I told him that I had the paper because, I had lost mine and was waiting for it but it was valid. He then asked me for 3 cards that had my name on it. I then asked him if I could give him my social because, that’s a form of identification. He then told me “no, I need a passport or something with your photo on it”. So because I didn’t have that, I went to pull out my cards and by the time I could, he had already charged me and had the room key out. I just didn’t understand why he put me through all of that when I had given him my paper ID in the first place. It felt pointless and irritating. Other than that, we would stay here again and would rate it a solid 7/10.
j

joy

25 Apr 2024 - 26 Apr 2024
reviewed on expedia

3 out of 5 stars

Overall, I had a good stay; it’s just an older building. So, it smells older. On the other hand, it’s the classic embassy with the cocktail hour, which is nice, and parking is free and easy
J

Jay

20 Mar 2024 - 21 Mar 2024
reviewed on expedia

4 out of 5 stars

Lousy parking. Otherwise, for an old property, it was just fine.
T

Terry

14 Feb 2024 - 17 Feb 2024
reviewed on hcom

4 out of 5 stars

was there on business but had some free time also, location was great but parking was limited.
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