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Holiday Inn Express San Antonio-Airport, an IHG Hotel

2 1/2 star rated hotel
9.4/10 Exceptional
(1000 verified Hotels.com guest reviews)
See real reviews (46)

generated by AI based on family reviews

Overview

The Holiday Inn Express San Antonio-Airport is praised for its convenient location near the airport, with many guests highlighting the ease of access and proximity. The hotel also receives positive feedback for its friendly and helpful staff, the quality of the breakfast buffet, and the availability of a free airport shuttle. While most guests appreciate the secure, covered parking garage, some note that finding a spot can be challenging, particularly during peak hours. A few reviews mention some minor maintenance issues, such as musty smells in some rooms or malfunctioning TVs, however, the overall impression is positive.

Guest highlights

Friendly and helpful staff
Excellent breakfast buffet
Free airport shuttle
Secure, covered parking

About the hotel

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include conference space, dry cleaning, and laundry facilities. Housekeeping is available on request.

Nearby attractions

Holiday Inn Express San Antonio-Airport, an IHG Hotel is located in Crownhill Park, a neighborhood in San Antonio, and is near the airport and near theme parks. Quarry Golf Club and Monster Mini Golf are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Six Flags Fiesta Texas and San Antonio Zoo and Aquarium. Looking to enjoy an event or a game? See what's going on at Alamodome or AT&T Center. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Parking

Airport shuttle on request
Extended parking on site (USD 10.00 per week)
Free roundtrip airport shuttle from 4 AM - midnight
Free self parking on site

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Free buffet breakfast

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

24-hour fitness center
Outdoor pool

Conveniences

ATM/banking services
Elevator
Front-desk safe
Vending machine
map

Reviews that mention...

Hotel Reviews

for Holiday Inn Express San Antonio-Airport, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

46 reviews

Review data

5 star reviews

80%

4 star reviews

15%

3 star reviews

4%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Express San Antonio-Airport, an IHG Hotel

Showing 1 - 10 of 46 reviews

Latest reviews (46)

E

Esther

30 Aug 2024 - 2 Sept 2024
reviewed on hcom

5 out of 5 stars

My stay was fantastic. Breakfast was delicious and had a variety of items. Location was convenient to what I needed and a shuttle was offered to the airport.
R

Rebecca

23 Aug 2024 - 26 Aug 2024
reviewed on hcom

4 out of 5 stars

Nice room, very nice pool area. Could have been cleaner, particularly the floors. Breakfast was good. Had a parking garage. Apparently there is a problem with cars being stolen in the area. Very close tovthe airport.
M

Maritza

24 Jul 2024 - 28 Jul 2024
reviewed on orbitz

5 out of 5 stars

The location and shuttle to and from the airport were the top selling points. Absolutely wonderful and kind staff. They all deserve raises and recognition. The only fixes we found were that the bathroom needed better ventilation and the fridge in the room froze everything but that’s just small fixable stuff in comparison to the fantastic staff and facilities itself
K

Kelvin

23 Jul 2024 - 25 Jul 2024
reviewed on orbitz

5 out of 5 stars

If you need a quite and relaxing room by airport , you won't be disappointed with this hotel
K

Karen D

9 Jul 2024 - 11 Jul 2024
reviewed on expedia

5 out of 5 stars

The only issue I had was I didn’t feel it was right for the customers who booked flights couldn’t get the shuttle bus to or from the hotel. We had to take an Uber . To me when you’re spending this kind of money that should automatically come with the hotel stay when you have a flight reservation as proof.
V

Victor

3 Jul 2024 - 6 Jul 2024
reviewed on travelocity

5 out of 5 stars

Overall, our stay was great. The original room we were given had a musty almost urine like odor. Called downstairs and they gave me a new room right away. Come to find out it had to do with the A/C and humidity so can't fault them for that. Beds were super comfy and CLEAN. The free breakfast in the morning was great. Decent selection but go early. Depending on when you stay it can get very crowded. The only issue we had was parking. We really liked the security aspect of having a guest only, code required parking but it is shared with the Drury inn next door. A couple of times we arrived back to the hotel with nowhere to park. We had to park off the property across the street. To some it might be nothing but it is a chore when you forget something and have to make that trek. Would recommend and definitely stay again.
J

Jose

4 Jul 2024 - 6 Jul 2024
reviewed on hcom

4 out of 5 stars

Good stay but the parking was a pain
D

David

5 Jul 2024 - 6 Jul 2024
reviewed on travelocity

5 out of 5 stars

Really nice desk staff and long term parking
M

MAYRA

21 Jun 2024 - 24 Jun 2024
reviewed on expedia

5 out of 5 stars

The hotel was very clean and had the friendliest staff. Plenty of parking and there’s restaurants around the area to enjoy. Close to the airport literally minutes away which is why we booked it close we had a 6 am departure. The rooms were very clean there’s some areas that are run down/old for example the shower tub.
D

Deependra Raj

14 Jun 2024 - 15 Jun 2024
reviewed on hcom

5 out of 5 stars

Nice and clean hotel with ample free parking . Best location and near to downtown. Great breakfast option as well
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