Home2 Suites by Hilton San Antonio Airport, TX

The room was comfortable and clean. Breakfast was provided and was very good with choice of hot meals. Shuttle to and from airport worked out well too.

1 night stay to leave early for a flight.

My stay at Home2 Suites by Hilton San Antonio Airport had both positives and negatives. The staff were excellent, but several issues affected the experience. Upon arrival, the water was off for repairs, with notices saying it would be restored by 6 PM. When we checked in after this time, the water was still off, so we had to go out for dinner. We were unsure when the water was restored, which was inconvenient. Our first room had several issues: the TV was unplugged, the remote lacked batteries, some light fixtures were missing bulbs, and the shower doors were off track. The second room had additional problems: a non-working bedside outlet, food trash left by housekeeping, a poorly made bed with a fitted sheet that barely fit, and visible mold in the shower. The stairwells were dirty, with trash and food remnants on all three flights. Despite the hotel's eco-friendly claims, towels were replaced daily even when hung to dry. Breakfast was good with trays for taking food to your room. However, the ice maker on the second floor was out of order the entire stay. The gym was closed without explanation. The mall shuttle was convenient, but the airport shuttle was unavailable at 7:15 AM due to a lack of drivers, and the shuttle van’s inspection sticker was expired. In summary, while the staff were friendly and the mall shuttle useful, the hotel needs significant improvements in maintenance, cleanliness, and adherence to eco-friendly practices.

Convenient location to/from airport and 24 hour shuttle service available upon request. Spacious and comfortable room, very clean and friendly staff

I always stay at this property when coming into the area. They provide a shuttle service to and from airport and if out of the normal shuttle hours of operation then they will pay for Uber. The rooms are always fresh and clean and staff are friendly.

This property was clean, and the room was very spacious. It had a nice mini kitchen area and desk area which was great for getting work done and we were able to eat a meal in the room. The only thing I didn't like was that it seemed a little dark despite there being several lamps. The front desk was very accommodating in getting us a shuttle to the airport.

Nice and cozy stay. 5 minutes away from the airport

Makes getting to the nearby areas very easy due to how close it is to the airport.

It was alright. Room stank and there is no window or bathroom fan. No way to freshen up the air in the room. Easy parking and good staff. Breakfast was alright

We stayed here for 7 days for my son’s graduation. Free delicious breakfast, close to airport, staff are accommodating, place is near shopping areas. They have a small swimming pool but gets overcrowded most of the time. Overall, this is a great place and highly recommended.