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Old Town Western Inn & Suites

2 1/2 star rated hotel
7/10
(1007 verified Hotels.com guest reviews)
See real reviews (43)

generated by AI based on family reviews

Overview

The Old Town Western Inn & Suites offers a convenient location, within walking distance of Old Town's shops and restaurants, and relatively close to the airport. Many guests appreciate the recently renovated rooms, which are described as clean and comfortable, featuring amenities such as microwaves and mini-fridges. The complimentary breakfast, while basic, is a plus for many. However, it is important to note that the hotel is undergoing renovations, which may cause noise and inconvenience. Parking is available for a fee, and some guests have reported issues with the parking garage's tight spaces and steep exit ramp. Additionally, several reviews mention the hotel's age and the need for further updates in some areas.

Guest highlights

Close to Old Town San Diego and easy walk to attractions
Newly renovated rooms are clean and comfortable
Friendly and helpful staff

About the hotel

Nearby attractions

Old Town Western Inn & Suites is located in Old Town San Diego, a neighborhood in San Diego, and is near the airport and near the beach. San Diego Zoo is a popular attraction and the area's natural beauty can be seen at Old Town San Diego State Park and Heritage Park. San Diego Convention Center and Mission Beach are two other places to visit that come recommended.

Popular amenities

Parking

Extended parking on site (USD 20 per night)
Self parking on site (USD 14 per night; includes in/out privileges)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Free continental breakfast available daily 7:00 AM–9:00 AM
Room service available

Guest services

24-hour front desk
Concierge services
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Accessible bathtub
Elevator
Grab bar in bathtub
Grab bar in shower
Grab bar near toilet
Hand-held showerhead
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Portable bathtub seat
Portable shower seat
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Outdoor

Terrace

Conveniences

Elevator
Front-desk safe
Gift shop/newsstand
Vending machine

More

Designated smoking areas
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Old Town Western Inn & Suites
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

43 reviews

Review data

5 star reviews

21%

4 star reviews

26%

3 star reviews

23%

2 star reviews

23%

1 star reviews

7%

We have selected a sample of reviews which reflect what travellers have said about Old Town Western Inn & Suites

Showing 1 - 10 of 43 reviews

Latest reviews (43)

E

Erin

18 Oct 2024 - 20 Oct 2024
reviewed on hcom

2 out of 5 stars

When we checked in, our room had a very strong smell - like really strong cleaner. Which was weird, because the room did not feel clean. We had a two queen room. My husband and I shared one of the queen beds. The mattress was more like a taco and we spent an uncomfortable night rolling into each other. The best thing that happened was the locking mechanism broke in our original room, so they had to move us to a new room, which had slightly better mattresses. The free breakfast was very limited and the parking felt unsafe. In fact, you couldn't pull out of their parking garage without scarping the bottom of the car. The staff attempted to be helpful with the room, but not by much. We won't stay here again when visiting our family in town.
H

Heather

12 Jul 2024 - 14 Jul 2024
reviewed on hcom

5 out of 5 stars

They are finally updating the look. New flooring and batbroom and beds, definitely better then before. Now they need to work on the garage parking. I swear every timw I exit the garage, all u derneath my car gets scraped and Im sk afraid my muffler will fall off and my car is a normal chevy cruze, its not a cusomized car where ita lowered or anything, and no we aren't overweight. Its just too steep when your exiting. They need to do something to fix this plz.
M

Michael

17 Jul 2024 - 18 Jul 2024
reviewed on travelocity

2 out of 5 stars

the room was uncomfortable, very plain and ugly, lacked furniture, ac was very loud, bedding was low quality, breakfast was limited. I liked that there was free street parking.
M

Mauro

29 Jun 2024 - 30 Jun 2024
reviewed on hcom

3 out of 5 stars

Good overnight stay.if in area or airport , walking distance to touristy area's. Room was satisfactory.
N

Natasha

24 Jun 2024 - 25 Jun 2024
reviewed on hcom

4 out of 5 stars

It's a very basic room. Similar to a Motel 6. I needed a nice bed to stay while waiting for my flight. There was no bugs. It was clean. No amenities. Just basic.
L

Lisa

11 Jun 2024 - 13 Jun 2024
reviewed on expedia

5 out of 5 stars

Very convenient to and from airport, minutes walk to old town shops and Whaley museum. Comfy bed and pleasant staff. Definitely stay here!
B

Bailee

13 Jun 2024 - 18 Jun 2024
reviewed on expedia

2 out of 5 stars

This property is very run down and doesn’t feel “clean”. The towels were crusty. The room had lots of chipped paint, loose baseboards and didn’t smell great. The free “breakfast” isn’t breakfast at all. It is this tiny room with I’m on my a guy that makes waffles for you and few other dry options. They should not advertise free breakfast, very deceiving. The staff were friendly but the place was not enjoyable because it feels old and dirty. You have to park on the street or pay $15 a night to use parking garage which was inconvenient because the road is very busy being next to old town.
C

Christopher

6 Jun 2024 - 8 Jun 2024
reviewed on expedia

5 out of 5 stars

The only thing I think that would be a better and more helpful to the customers is have free parking.
J

Joe

6 May 2024 - 8 May 2024
reviewed on hcom

4 out of 5 stars

Good value for the money. Room was clean and comfortable. Carpet in hallway was not too clean. There was one employee helping with breakfast on a sunlit patio with vie blocked by an adjacent building. Breakfast was passable - coffee, juice, cold cereal, hot waffles, toast and small muffins or cupcakes. Enclosed unmonitored parking was convenient. Staff were courteous and friendly.
J

Jarrett

29 Feb 2024 - 2 Mar 2024
reviewed on expedia

4 out of 5 stars

Went on a last minute trip for my son’s birthday to San Diego for SeaWorld. Also, wanted to stay close by old town San Diego. This place is about a 5-10 minute walk from old town if you want to walk and avoid the parking there. Also, only about a 10 minute drive to SeaWorld. The location is perfect if you’re planning on visiting the sites San Diego has to offer. They offer breakfast as well: waffles, cereal, muffins, etc. It wasn’t the nicest places I’ve stayed in, plus there is a parking fee, however, the staff were really nice. I told them why we were there and what was going on in my life and they waved the parking fee for me. Also, ask for extra pillows, blankets, coffee, you get it quick. The room has a microwave (came in handy), mini fridge, TV, ac/heater, etc. I’d stay there again given the price and location. They are under renovation, so looking forward to see if they improve several things inside the rooms and the outside hallways. Kind of like a little better Motel 6.
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