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Sean
23 Oct 2024 - 26 Oct 2024
reviewed on hcom
5 out of 5 stars
The hotel had all of the comfort I anticipated. I was traveling in a large group, and we all enjoyed the facility.
I was disappointed that we could not use the pool.
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Glenda
19 Jul 2024 - 20 Jul 2024
reviewed on orbitz
5 out of 5 stars
Very nice hotel, the staff was excellent as well as the rooms. It is also a dog friendly hotel, which is very good as I often travel with my dog. There were renovations under way.
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Karin
25 Jun 2024 - 27 Jun 2024
reviewed on expedia
4 out of 5 stars
Nice hotel with comfortable rooms. The staff is friendly and accommodating. Unfortunately my room was very noisy. From the loud road racing right outside my window late at night, police and emergency vehicles, and later my neighbors who shared the adjacent door and kept their TV on until late into the night I found it incredibly difficult to sleep. Even a comfortable bed can't help when the room is too noisy :(. This location is also going through construction so parking is limited an the lobby is a bit of a mess. That being said, I'm sure it will be beautiful once the work is done.
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jennifer
10 Jun 2024 - 12 Jun 2024
reviewed on hcom
3 out of 5 stars
This hotel sits on the corner of a busy intersection and doesn’t have great sound proofing.
The hotel is very basic and a bit overpriced for what it is. Even the DND door tag is made of paper not hard plastic. The bed feels like trying to sleep on a piece of plywood which meant no sleep for me. The TV is set up as a streaming TV so you need to come with your own logins or find a free app. But even then Netflix and Prime didn’t work and they said they were aware but don’t know how to fix it. You are a Hotel you should have cable! People above stomping. In hall slamming doors. No ice machines you have to go to the lobby to get a bag of ice. No microwave. Mini fridge doesn’t get cold. No central A/C, it’s a radiator with a thermostat on the wall that gets VERY loud when trying to sleep and either makes a banging noise or sounds like you are at a rave at night. NO RESTAURANT even though they misleadingly advertise that. It’s an over the counter bar food order to go. Carpet dingy. Lights didn’t work like intended.Lights by bed didn’t work. They charge $15/day to park. The Pool is small and looks like something a motel 6 would have. Book of Mormon in the room was offensive. The Bible is universal even the Mormons use it. Book of Mormon is a specific religion and putting one in the room is in poor taste.
Only 2 positives. Some of the staff were wonderful and tried to help with what they could. Free shuttle to FSU. Overall I would not stay here again.
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Matthew
5 Apr 2024 - 7 Apr 2024
reviewed on hcom
3 out of 5 stars
While convenient to downtown, this property is starting to show it's age. Also, very little on the way of interaction with the front desk staff who almost seemed bothered to be checking us in.
During checkin it was also conveniently forgotten that there's a $15/day parking fee that is not disclosed on Hotels.com or the confirmation email. Didn't notice this until after departure and after being coldly told no by the manager that the lack of notice warranted a refund of said parking fees, a quick call to the credit card company and it was rectified.
On top of this it appeared that the lobby/common spaces are just left dirty constantly? It seemed as though anything outside of our room wasn't being cleaned.
All in all this was very obviously a poorly managed hotel and I would stay anywhere else downtown before giving Aloft my money again.
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Jennifer
22 Mar 2024 - 24 Mar 2024
reviewed on expedia
4 out of 5 stars
This location is near a fire station and heavily traveled streets. Walls are thin. We could hear our neighbors conversations. In general the hotel is quite noisy. The staff were friendly. Everyone we encountered was cheerful and seemed happy to be working there.
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Irish
2 Mar 2024 - 3 Mar 2024
reviewed on expedia
4 out of 5 stars
The facility is unquestionably wonderful. The staff needs training in payment questions. I was not given a receipt and the staff couldn’t retrieve one. They couldn’t answer any questions regarding my prior full payment through Expedia and why they needed another payment card. After requesting a receipt upon checkout, I finally figured it out myself. The check-in payment was for parking and incidentals. I wasn’t allowed to complete a sentence, before the cashier would cut me off mid sentence with her version of what I was trying to say. Frustration to the max.
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sarah
2 Mar 2024 - 3 Mar 2024
reviewed on expedia
5 out of 5 stars
Aloft was very clean and convenient parking.
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Brandine
20 Dec 2023 - 21 Dec 2023
reviewed on expedia
5 out of 5 stars
I've stayed here many times and always have a positive experience. Mikayla at the front desk was super helpful and cheerful, but not to the point where it was too much after a long day of travel. The hotel is trendy, comfortable, and clean. Parking is easy. They allow pets, which I love to see when I am away from mine at home. Overall, I'd drive a little further to stay here over some other options in the area. Perfectly situated if you have business at the courthouse.
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Daniel
4 Sept 2023 - 5 Sept 2023
reviewed on expedia
4 out of 5 stars
The hotel and staff are great, unfortunately almost impossible to sleep street facing room. The street is very, very noisy till around midnight and starting very early morning which provides very little quite time. We had no chance to compare room faces a parking lot, which we booked but from some reason we got assigned the room facing the street.