Hyatt House Tallahassee Capitol – University

Nice hotel. Friendly staff. They charge you $20 for self-parking and the parking area has signs that read "Park at your own risk." That left a really bad taste in my mouth. But they offer complimentary breakfast and water bottles to make up for it, I guess. I did not try the breakfast so I can't comment on it. Bed was cozy. My room had a decent view. They did have a bar which is convenient, but it closes pretty early (10pm).

Hotel staff was friendly however food menu choices were limited and too expensive and parking was limited

The staff was extremely friendly. Unfortunately this was wiped out by the service. We arrived at 7pm and the rooms were not ready. I had to wait for an hour to check in. In the middle of my first night around 1130pm customers opened my room door and told me that the front desk gave them my room. I'm understanding so i received a call from the manager offering to wave the parking fees which was cool. My stay was from thursday to tuesday with cleaning service is offered every other day. Issue is no one came to clean the room. On the third day i went to the front desk to ask for service and was told that the washer was brokenand the towels were not ready. I informed Saturday evening and didnt get towels until monday afternoon.

There is limited parking and when I complained to mgmt that how were they charging me for a family parking fee that I couldn’t use, I was sent to an ancillary parking in the grass with no lighting.

The property was clean and safe. The staff was great, and the breakfast was excellent. The parking was tight, but I was able to get a waived parking pass due to my room not being ready at 4pm. Staff was very accommodating.

Need better parking space

few people walking around the parking areas that make you want to keep an eye on things closer

Did not like the limited parking

The property overall is great! Unfortunately, the parking is not so great. The “garage” holds approximately 20 cars at most. Overall I would still recommend it and would stay again in the future.

Comfortable and fly