k
kathy
13 Jan 2024 - 14 Jan 2024
reviewed on expedia
2 out of 5 stars
The remote for the tv did not work. Had to request a different remote 3 times!
The service in the “so called” restaurant was very bad. The attendant was on his phone mostly. He did not know what a draft beer was. He took my husbands food order, gave him water, put order in and never asked for mine. We had been traveling for hours, needed a nice break. Not sure what was wrong with the server, but he did not want to be there, not at all interested in serving us.
S
Shawn
15 Sept 2023 - 16 Sept 2023
reviewed on expedia
2 out of 5 stars
This is the noisiest place I have ever stayed! Just needed a quiet place to sleep before an early flight. Instead, people yelling, loud in the halls, housekeeping vacuuming in the evening, banging vacuum into every door, and slamming doors all night. Neighbor slammed door at least 6 times over and over at 10:30 pm. Not peaceful, not restful…
L
Lori
14 Jul 2023 - 16 Jul 2023
reviewed on hcom
4 out of 5 stars
I was very pleased with my stay I would have given this property the best rating available except for a very few minor things. This massive hotel literally has 1 elevator for the entire property this is very inconvenient as the indoor hallways are very hot and stuffy and I took the stairs except for the check in and check out as I had luggage I couldn’t carry down 3 flights of stairs. The toilet in my room you had to hold it down to get it to flush completely and last but the biggest inconvenience EVER was that even with the best king deluxe suite that was offered none of the rooms have microwaves. You have to go to the one microwave that is located on your floor by the 1 elevator. The photos and descriptions say that the rooms have a fridge and microwave and then was told by the front desk staff that is not the case at this property that each property is different. It was ridiculous to have to go stand in line once again in the hot hallways to use the microwave. Other than those issues this place is amazing very clean, the staff is awesome the rooms are huge and the air conditioning in the rooms are amazing. I will definitely stay again. Maybe I’ll bring my own microwave next time. Just teasing.
C
Cynthia
29 Jun 2023 - 1 Jul 2023
reviewed on orbitz
5 out of 5 stars
Very nice and newer property that has all the appropriate amenities. Pool area and gym are great and the parking is very easy. Rooms are spacious and have everything you would need for a few day stay. Definitely recommend.
L
Lisa
10 Jun 2023 - 11 Jun 2023
reviewed on hcom
2 out of 5 stars
We have stayed at this hotel several times and always had a great experience. We even spent extra money to book the same King Suite room. However, our last visit there was a new no smoking policy implemented without notice. While we completely understand that smoking should not be permitted in the rooms/indoor, there used to be a designated area in the courtyard for smokers to relax with a smoke and unwind after traveling, and or have a cup of coffee in the morning. This is why we spent the extra money on suite next to the courtyard smoking area. Not anymore. They say “we want to provide a warm and inviting atmosphere for ALL of our guests”. But if you’re a smoker you are now forced out into the dark, ant infested parking lot. We felt completely discriminated against. It would have been nice to at least have part of our room compensated that we spent the extra money on for no reason.
T
Tiffany
22 Mar 2023 - 23 Mar 2023
reviewed on orbitz
4 out of 5 stars
Spacious room, friendly staff, good amenities. Close to downtown. Easy parking.
B
Brian
17 Mar 2023 - 18 Mar 2023
reviewed on hcom
5 out of 5 stars
Good location, clean comfortable hotel with easy free parking. Pool is nice but weather is not this trip.
S
Sheree
8 Feb 2023 - 9 Feb 2023
reviewed on hcom
5 out of 5 stars
One night stay to attend an event. Good location. Large comfortable room. Clean Free parking helpful staff.
K
Kimberly
Invalid Date - 17 Jan 2023
reviewed on orbitz
2 out of 5 stars
The hotel's location is very convenient and close to restaurants and other shopping centers. However, housekeeping polices are very confusing and not explained to travelers. During my entire stay my room was cleaned only 2 times. Linens not changed, bed was unmade on two days of my stays, and no vacuuming. Also, my room had no microwave to reheat food and the fridge has a weird setup that you have to keep pushing a button to keep thins cool or it shuts off. What a way to nickel and dime people. For over a $100 a night, I would not recommend this location for an extended stay.
E
Elaine
30 Apr 2022 - 1 May 2022
reviewed on orbitz
5 out of 5 stars
After being turned away from another property at 9pm for being oversold, walking in to this hotel was a welcome respite from the unfortunate experience we had moments before. The desk agent, who was in training, was all smiles and incredibly friendly and helpful. His manager, who was off the side monitoring his solo check in process, was warm and friendly as well and made sure that we had had everything that we needed. The lobby and grounds were beautiful and although the hallways and room need to be updated, everything was clean and comfortable for two road weary travelers. Overall a great (but short) stay and kudos to the staff who in my opinion are the real driver of making or breaking a stay.