Candlewood Suites Herndon, an IHG Hotel

About the hotel

This smoke-free hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Weekly housekeeping is available.

Nearby attractions

Located in Herndon, Candlewood Suites Herndon, an IHG Hotel is near the airport and near a metro station. Elden Street Players Industrial Strength Theater and Industrial Strength Theatre are cultural highlights, and some of the area's attractions include Steven F. Udvar-Hazy Center and Reston Zoo. Ashburn Ice House and Water Mine Family Swimmin' Hole are also worth visiting. Spend some time exploring the area's activities, including golfing.

Popular amenities

Parking

Free self parking on site

Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Food and drink

Coffee/tea in common area(s)

Guest services

24-hour front desk

Dry cleaning service

Housekeeping (weekly)

Laundry facilities

Multilingual staff

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

Elevator

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Lever door handles

Roll-in shower (select rooms)

Stair-free path to entrance

Visual fire alarm

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Things to do

Fitness center

Outdoor

BBQ grill(s)

Picnic area

Conveniences

ATM/banking services

Elevator

Grocery/convenience store

More

Smoke-free property

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Reviews that mention...

All reviews (19)bed (2)clean (5)restaurant (8)location (2)check in / check out (5)parking (5)staff (10)travel time (1)airport (9)ambience (3)travel (1)airport shuttle (4)flight (5)

Hotel Reviews

for Candlewood Suites Herndon, an IHG Hotel

3 out of 5 stars

19 reviews

Review data

5 star reviews

16%

4 star reviews

32%

3 star reviews

21%

2 star reviews

5%

1 star reviews

26%

We have selected a sample of reviews which reflect what travellers have said about Candlewood Suites Herndon, an IHG Hotel

Showing 1 - 10 of 19 reviews

Latest reviews (19)

R

Rajagopal

25 May 2024 - 26 May 2024

reviewed on expedia

3 out of 5 stars

PROs- good location , good service , clean rooms CONs- they didn’t have the room I booked ! Came to Herndon and I booked through Expedia . I specifically wanted a kitchenette and 2 beds . Slightly expensive but I went ahead and booked it . The location was good and parking lot was big and was good . Room was near and clean . Bathrooms were ok .. When I went to check in , I was told that they didn’t have the room I booked . I was initially upset but then they gave me 2 rooms next. To each other with 1 bed in each room ! The guy in front desk was helpful even though I didn’t get what I booked . No complimentary breakfast .. not much of amenities . It was an average experience . 3 stars ⭐️ ⭐️⭐️

C

Christopher

20 May 2024 - 22 May 2024

reviewed on expedia

4 out of 5 stars

Decent value. 8 minutes to airport. Staff was pleasant. Petty quiet for being nearly fully booked. Could walk to restaurant at Westin.

M

Mohamed

8 Apr 2024 - 9 Apr 2024

reviewed on hcom

4 out of 5 stars

Right near airport but no food options in the area at all

A

Alex

8 Mar 2024 - 9 Mar 2024

reviewed on expedia

4 out of 5 stars

The staff is great, doing their best, BUT - the hotel does NOT have shuttle service? What kind of airport area hotel is this? No dining option withing the walking distance or inside the hotel. They should advise that this facility is best accessed with rental car (cheapest Uber ride is $15.00 for 4 miles(!) This hotel needs its management to keep the customer's needs in focus.

P

Perry

6 Nov 2023 - 7 Nov 2023

reviewed on travelocity

1 out of 5 stars

I turned up after a long flight to find out that they had cancelled my room at 5pm because there was no answer from the contact number - not surprising as I didn't land until 8. Utterly appalling service - I will NEVER go back there

A

Amanda

23 Oct 2023 - 24 Oct 2023

reviewed on travelocity

4 out of 5 stars

Room has a funky smell and we wish there was shuttle service to the airport.

M

Martin

11 Oct 2023 - 12 Oct 2023

reviewed on hcom

3 out of 5 stars

Convenient to Dulles airport for a late flight arrival. But could do with a refresh, looking a bit tired. No towels in the room!!

K

Kay

1 Oct 2023 - 3 Oct 2023

reviewed on travelocity

5 out of 5 stars

Pleasant, professional and helpful staff. Plenty of convenient free parking Property appears well maintained. Room was extremely clean, well appointed and spacious with comfortable beds and with all required amenities for a short or long stay.

D

Dianne

16 Sept 2023 - 17 Sept 2023

reviewed on hcom

5 out of 5 stars

Check in was easy, desk clerk was very friendly and helpful. Room was clean, quiet at night, easy parking.

D

Debjit

12 Sept 2023 - 13 Sept 2023

reviewed on travelocity

1 out of 5 stars

I missed my international flight due to family emergency, hotel refused to even modify my dates. Very unprofessional.