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Hyatt Place Herndon Dulles Airport East

3 star rated hotel
8.4/10 Very Good
(1677 verified Hotels.com guest reviews)
See real reviews (233)

generated by AI based on family reviews

Overview

The Hyatt Place Herndon Dulles Airport East is a convenient option for travelers using Dulles Airport, with many guests praising its proximity. While the hotel is lauded for its comfortable and spacious rooms and the helpfulness of its staff, the shuttle service receives mixed reviews. Some guests found the shuttle infrequent and unreliable, leading to long waits, while others reported positive experiences. The breakfast is described as basic by some and extensive by others, and a few guests mentioned issues with cleanliness and maintenance in their rooms. Parking incurs a daily charge.

Guest highlights

Helpful staff
Spacious rooms

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.

Nearby attractions

Near a metro station, Hyatt Place Herndon Dulles Airport East is in an area with great airport proximity. Steven F. Udvar-Hazy Center and Wolf Trap National Park for the Performing Arts are cultural highlights, and travelers looking to shop may want to visit Reston Town Center and Dulles Town Center. Reston National Golf Course and Dulles Expo Conference Center are two other places to visit that come recommended.

Popular amenities

Parking

Airport shuttle at scheduled times, on request
Free roundtrip airport shuttle from 5:00 AM - 11:30 PM
Uncovered extended parking on site (USD 10.00 per day)
Uncovered self parking on site (USD 10 per night; includes in/out privileges)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Free buffet breakfast available 6:00 AM–9:30 AM on weekdays and 6:00 AM–10:00 AM on weekends

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

5 on-site accessible parking spaces
Accessible bathroom (select rooms)
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Bicycle rentals
Indoor pool

Outdoor

Outdoor entertainment area
Pool sun loungers
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Hyatt Place Herndon Dulles Airport East
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

233 reviews

Review data

5 star reviews

46%

4 star reviews

24%

3 star reviews

14%

2 star reviews

9%

1 star reviews

7%

We have selected a sample of reviews which reflect what travellers have said about Hyatt Place Herndon Dulles Airport East

Showing 1 - 10 of 233 reviews

Latest reviews (233)

D

Daniel

29 Oct 2024 - 30 Oct 2024
reviewed on hcom

5 out of 5 stars

Great location. Clean room. Nice staff. Very close to the airport. Timely shuttle. Thank you!
L

Lori

27 Oct 2024 - 28 Oct 2024
reviewed on hcom

4 out of 5 stars

This is a great hotel close to the airport with an airport shuttle starting at 5 AM. The staff is always friendly and kind. You will want to eat dinner somewhere else as there are no walkable restaurants but the metro is very close and walkable
A

Adil

13 Oct 2024 - 14 Oct 2024
reviewed on hcom

5 out of 5 stars

It was amzing. Only thing it needs the shuttle to run often from the airport.
J

Jeannette

10 Oct 2024 - 12 Oct 2024
reviewed on hcom

5 out of 5 stars

Very convenient fir us as we used Dulles airport. We didn't use the restaurant at all. Metro close.
N

Noryzah

10 Oct 2024 - 11 Oct 2024
reviewed on hcom

4 out of 5 stars

Very close to the airport. It was comfortable enough for our one night stay before progressing on to our next leg of our trip.
N

Nadia

1 Oct 2024 - 2 Oct 2024
reviewed on hcom

2 out of 5 stars

I have been to the Hyatt so many times and in so many countries. It is one of my favorite hotel chains because it’s clean, great service, and always great locations and that’s why I booked a room for my mom there. However, her experience was as far from what I experienced in the past with the staff. The receptionist made sure to welcome and give all information needed to the person ahead of her but when it was her turn she says the receptionist picked up the phone and started talking on the phone and instead of appropriately asking her to wait for him he started directing her with his hands. He also never gave her any information about breakfast or airport shuttle and just handed her the keys with no directions or information. I was surprised to know that someone that works at the Hyatt was so unprofessional.
L

Lacey

1 Oct 2024 - 2 Oct 2024
reviewed on hcom

5 out of 5 stars

A lovely convenient hotel to stay at before having to fly back home. The staff were lovely and the food is good and having the ability to leave luggage behind for a last bit of exploring was super helpful.
N

Noor

29 Sept 2024 - 30 Sept 2024
reviewed on hcom

5 out of 5 stars

I recently stayed at Hyatt Place Hotel in Herndon Dulles airport east, and I must say it exceeded my expectations in every way. From the moment I arrived, the staff was welcoming and professional, ensuring a smooth check-in process. The hotel itself is beautifully designed, offering a blend of comfort and modern amenities.
B

Brian

21 Sept 2024 - 22 Sept 2024
reviewed on hcom

5 out of 5 stars

I prefer the Hyatt Place hotels where ever I travel. Nice new contemporary rooms. Clean and well maintained. Very convenient to Dulles airport. They have a free airport shuttle.
F

Fernando

19 Sept 2024 - 20 Sept 2024
reviewed on hcom

3 out of 5 stars

The shuttle service was a mess. I waited more than 35 min, and when the driver arrive to pick me up he was upset and had a very bad attitude. Very disappointing after all the wait.
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