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HYATT house Sterling/Dulles Airport-North

3 star rated hotel
8.6/10 Excellent
(1002 verified Hotels.com guest reviews)
See real reviews (38)

generated by AI based on family reviews

Overview

The Hyatt House Sterling/Dulles Airport-North offers spacious and clean rooms, often praised for their comfort and suitability for families. Many guests appreciate the friendly and helpful staff, who go above and beyond to assist with various needs. The hotel's proximity to Dulles Airport is a major plus, with the shuttle service frequently mentioned as a convenient feature for travellers. However, be aware that there is a parking fee, and some guests have reported inconsistencies with the shuttle service schedule and driver behaviour. The breakfast is generally considered adequate, though opinions vary.

About the hotel

A 24-hour fitness center, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, coffee/tea in a common area, and a seasonal outdoor pool.

Nearby attractions

Located in Sterling, HYATT house Sterling/Dulles Airport-North is near the airport. ArtSpace Herndon and Elden Street Players Industrial Strength Theater are cultural highlights, and travelers looking to shop may want to visit Tysons Corner Center and Dulles Town Center. Ready for a night out? Consider Lost Rhino Brewing Company and EagleBank Arena.

Popular amenities

Parking

Airport shuttle on request
Electric car charging station on site
Free area shuttle up to 2 miles
Free roundtrip airport shuttle from 6:00 AM - 11:00 PM
Self parking on site (USD 10 per day)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Free buffet breakfast available daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible airport shuttle
Accessible bathroom (select rooms)
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

24-hour fitness center
Seasonal outdoor pool

Outdoor

BBQ grill(s)
Firepit
Picnic area
Pool sun loungers

Conveniences

ATM/banking services
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Reception hall

More

Fireplace in lobby
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for HYATT house Sterling/Dulles Airport-North
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

38 reviews

Review data

5 star reviews

53%

4 star reviews

16%

3 star reviews

18%

2 star reviews

5%

1 star reviews

8%

We have selected a sample of reviews which reflect what travellers have said about HYATT house Sterling/Dulles Airport-North

Showing 1 - 10 of 38 reviews

Latest reviews (38)

A

Abelardo

22 Oct 2024 - 23 Oct 2024
reviewed on hcom

3 out of 5 stars

No airport shuttle to get to the hotel and the air conditioner was very noisy
K

Kristen

3 Aug 2024 - 4 Aug 2024
reviewed on hcom

5 out of 5 stars

Had to stay because of a cancelled flight. Danielle was AMAZING in helping us get from the airport (multiple people and trips) to the hotel. My husband and son arrived an hour before me and when I came in she had my key ready and a big smile. So thankful I had her in my corner helping get us there and checked in!!!
A

Andrew

26 Jul 2024 - 28 Jul 2024
reviewed on hcom

3 out of 5 stars

The Hotel itself was very comfortable and clean. They still advertise a hot tub however it was filled in with concrete. They also charge for parking on top of your hotel fee. None of this was stated anywhere on the reservation. We stay in this area once a year and will no longer use this hotel.
D

Daniel

10 Jul 2024 - 12 Jul 2024
reviewed on hcom

3 out of 5 stars

Just be aware that there is a parking fee, $10/night. They don't tell you up front and even when you check in, they don't mention it. Furthermore, they have a couple of water bottles in the room and if you drink those, you have to pay $5. I can understand that they're trying to stay in business and make a profit but I will definitely try to avoid this particular hotel in the future.
J

Jan

5 Jul 2024 - 6 Jul 2024
reviewed on expedia

5 out of 5 stars

There is a mixture of clientele that comes there; however, the guests are normally treated professionally by the staff, no matter what their personal attitudes are. It is thereby more comfortable than a lot of other hotels I visit in my travels. Customer service is generally higher than some hotels I have been to even when people are under a lot of pressure. It's not always easy to stand up for high standards if there are pressures to go another way; however, in the long run it is worth it to do so.
D

Diane

18 Jun 2024 - 19 Jun 2024
reviewed on hcom

5 out of 5 stars

We stayed at yiur hotel because it was convenient to Dulles and had a park and park shuttle service that was reasonably priced
M

Michelle

2 Jul 2024 - 4 Jul 2024
reviewed on expedia

5 out of 5 stars

We had a nice stay traveling in town for a baseball tournament. Hotel staff were very accommodating and our room had everything we needed. The pool was nice with plenty of loungers to relax in while the kids swam. If we ever travel back to the area we will definitely be booking at the Hyatt House again!
L

Lesley

24 Jun 2024 - 26 Jun 2024
reviewed on expedia

4 out of 5 stars

Rooms were well appointed. The road into property was in bad shape, but no fault of the hotel. Be aware there is a $10 parking fee per a day for the hotel
A

Agatha

13 Jun 2024 - 14 Jun 2024
reviewed on expedia

5 out of 5 stars

Wonderful staff, very spacious room, didn’t check out the pool & breakfast was really nice for a gluten free traveler.
C

Craig

11 Jun 2024 - 12 Jun 2024
reviewed on expedia

5 out of 5 stars

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