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Best Western Dulles Airport Inn

2 1/2 star rated hotel
8.2/10 Very Good
(1144 verified Hotels.com guest reviews)
See real reviews (137)

generated by AI based on family reviews

Overview

The Best Western Dulles Airport Inn is a popular choice for travellers due to its proximity to Dulles Airport and convenient shuttle service. Guests consistently praise the friendly staff and the plentiful breakfast. While some mention the hotel's dated appearance, many appreciate its cleanliness and comfortable rooms, especially the king-size beds. However, some negative experiences with the shuttle service have been reported, including long waits and unclear instructions, and there is no lift. Parking charges may apply after one night.

About the hotel

A fitness center, a 24-hour business center, and a business center are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Nearby attractions

In the business district and near a metro station, Best Western Dulles Airport Inn is in an area with great airport proximity. Bles Park and Eleanor C. Lawrence Park reflect the area's natural beauty and area attractions include Ashburn Ice House and Woody's Golf Range. Panther Family Fun Center and Algonkian Regional Park are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

Popular amenities

Parking

Extended parking on site (USD 8.00 per day)
Free area shuttle
Free roundtrip airport shuttle from 4 AM - 11 PM
Free self parking on site
RV/bus/truck parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

Free on-the-go breakfast available daily 6:00 AM–10:00 AM
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
This property does not have elevators
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Fitness center

Conveniences

Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Best Western Dulles Airport Inn
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

137 reviews

Review data

5 star reviews

46%

4 star reviews

37%

3 star reviews

7%

2 star reviews

8%

1 star reviews

2%

We have selected a sample of reviews which reflect what travellers have said about Best Western Dulles Airport Inn

Showing 1 - 10 of 137 reviews

Latest reviews (137)

M

Michael

2 Oct 2024 - 3 Oct 2024
reviewed on hcom

5 out of 5 stars

Great place to stay when flying out of Dulles. Staff was friendly and the breakfast was plentiful.We will be back.
W

Warren

2 Oct 2024 - 3 Oct 2024
reviewed on hcom

2 out of 5 stars

I was not told that the van picking me up at the airport would be a Holiday Inn van. I waited an hour and a half. There was no local Best Western telephone number, only a national who could not transfer to the local hotel. Unacceptable.
R

Robert

11 Jul 2024 - 12 Jul 2024
reviewed on expedia

4 out of 5 stars

Very comfortable room close to the Dulles airport. Nothing fancy, but Nothing to complain about either.
D

Donald

23 Jul 2024 - 24 Jul 2024
reviewed on orbitz

1 out of 5 stars

My flight was canceled and they would not refund my room
N

Nguyen

8 Jul 2024 - 9 Jul 2024
reviewed on orbitz

5 out of 5 stars

I was stucked at Dulles airport right at midnight. While other hotels gave me a hard time regarding booking option, this Best Western was the only one that help me with the booking process and super decent price.
R

Rebeca

12 Jul 2024 - 13 Jul 2024
reviewed on orbitz

2 out of 5 stars

The room was humid and the room looked dirty, AC didn’t work properly and the area did not feel safe, the outside of our room smelled like pee, good thing is it’s close to the airport and includes an airport shuttle
S

Sarah

12 Jul 2024 - 13 Jul 2024
reviewed on expedia

5 out of 5 stars

Great property and convenient shuttle to and from the airport.
A

Arindam

4 Jul 2024 - 5 Jul 2024
reviewed on expedia

5 out of 5 stars

Near to airport, decent stay. Good breakfast and facilities
A

Atiba

19 Jun 2024 - 27 Jun 2024
reviewed on hcom

3 out of 5 stars

Overall the stay was quiet until the last night there. There was a group of young guys outside a couple doors down, they were talking loudly as if it wasn’t past midnight. Then I woke up the following morning to my car alarm going off. The hotel decided to pave the parking lot, but not inform their customers. Came out of the shower and looked outside because of the alarm, and sure enough it was my car on a tow truck. After having the guy unhook my car, I went to the lobby. They told me that they tried to reach me, but got no answer. A day advance notice would’ve been better. All I got was a sorry. They broke into my car and scratched up the door panel. The last day was terrible, and nobody tried to make things right at all. Totally unacceptable and unprofessional.
A

Andrew

29 May 2024 - 30 May 2024
reviewed on expedia

4 out of 5 stars

The shuttle service was helpful when our flight was delayed.
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