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Comfort Inn & Suites

2 1/2 star rated hotel
8.8/10 Excellent
(755 verified Hotels.com guest reviews)
See real reviews (17)

generated by AI based on family reviews

Overview

The Comfort Inn & Suites is praised for its spacious, clean rooms and friendly staff. Guests appreciate the complimentary breakfast, though some describe it as ordinary, and the convenient location with easy parking. However, some reviews mention that the hotel's décor is dated, and the Wi-Fi can be unreliable. One review noted that the hotel had a strange policy regarding luggage storage for guests without same-day bookings.

About the hotel

This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.

Nearby attractions

Comfort Inn & Suites is located in Hawthorne. Galleria at White Plains and The Westchester Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Rockefeller State Park Preserve and Old Croton Aqueduct State Park. Legoland Discovery Center Westchester and Untermyer Gardens Conservancy are also worth visiting.

Popular amenities

Parking

Free self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free full breakfast available daily 7:00 AM–10:00 AM

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Accessible bathtub
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Portable bathtub seat
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk

Things to do

24-hour fitness center

Outdoor

Pool sun loungers

Conveniences

ATM/banking services
Elevator
Front-desk safe
Vending machine

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Comfort Inn & Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

17 reviews

Review data

5 star reviews

59%

4 star reviews

29%

3 star reviews

6%

2 star reviews

0%

1 star reviews

6%

We have selected a sample of reviews which reflect what travellers have said about Comfort Inn & Suites

Showing 1 - 10 of 17 reviews

Latest reviews (17)

K

Kathleen

12 Sept 2024 - 15 Sept 2024
reviewed on hcom

5 out of 5 stars

Great breakfast, clean and comfortable. What more can you ask for when traveling on business.
K

Kathryn

5 Jul 2024 - 6 Jul 2024
reviewed on hcom

5 out of 5 stars

The check in person was friendly, parking and access to the room was easy. Breakfast was good, I do love a hotel waffle. The only downside is the room was looking a bit tired and aging. However, it was clean and quiet!
C

Constance

7 Jun 2024 - 10 Jun 2024
reviewed on hcom

5 out of 5 stars

This is a simple but very comfortable and clean hotel with friendly, helpful staff. Rooms are particularly large and spacious. Bathrooms have been recently updated with easy to use showers and facilities The decor is dated in ambience but still attractive and very clean. Breakfast is ordinary but coffee is good and choices are adequate. It’s possible to eat a healthy breakfast. Easy parking. Family type restaurants close by. Lobby is small, not a place for gatherings. Our stay was pleasant and comfortable I want to particularly compliment the young woman on the evening desk shift. She was unusually helpful and charming.
L

LESLIE

3 Nov 2023 - 4 Nov 2023
reviewed on orbitz

5 out of 5 stars

Brian was a pleasure to deal with. The location was very convenient for our travel.
K

Katie

6 Oct 2023 - 8 Oct 2023
reviewed on orbitz

5 out of 5 stars

Excellent location - very easy to travel to multiple NY destinations. Friendly and helpful staff
D

Denis

Invalid Date - Invalid Date
reviewed on orbitz

1 out of 5 stars

This hotel has a strange policy. I had a flight at nine and asked them to store. my luggage till I will leave to the airport. The representative said that for that I have to have a booking for that day:0. What? If I have booking, I’ll keep my luggage in a room. As a result I had to spend whole day with my suitcase. Never book it again. It is normal courtesy practice in every hotel I’ve been before.
N

Noreen

4 Jul 2023 - 5 Jul 2023
reviewed on orbitz

5 out of 5 stars

The hotel is clean, quiet, and attractive. We like the easy, free parking and the terrific complementary breakfast.
R

Ronald

17 Apr 2023 - 21 Apr 2023
reviewed on orbitz

5 out of 5 stars

Daily housekeeping. efficient breakfast, secure parking (I had a bicycle on a bike rack on the car in parking lot 4 nights, no problem).
C

Carmen

16 Nov 2022 - 22 Nov 2022
reviewed on orbitz

5 out of 5 stars

The perfect spot for visiting family in the Hudson Valley area. Easy driving to the main highways and local venues. Applebees out front for reasonable dining. Quite and safe area, plenty of parking. In door pool and spa to smooth the days troubles away. Friendly staff ready to help no matter what time of day or night. Perfect for family holidays when you don’t want to over burden family with extra bodies. Spacious rooms that are clean comfortable. Definitely planning a return.
E

Ebony

28 Sept 2022 - 29 Sept 2022
reviewed on hcom

4 out of 5 stars

We came up to attend my aunt's Memorial Service. The hotel was good for an overnight trip. It was a little dated, but the room was clean. They had continental breakfast. If you did not like those options, there was a diner in the same parking lot.
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