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Comfort Suites Wilmington near Downtown

2 1/2 star rated hotel
7.2/10
(840 verified Hotels.com guest reviews)
See real reviews (13)

generated by AI based on family reviews

Overview

The Comfort Suites Wilmington receives mixed reviews. While some guests praise the friendly and helpful staff and the convenient location near downtown Wilmington, many cite issues with cleanliness, maintenance, and overall condition of the hotel. The breakfast is noted as being a positive, but several reviewers reported problems including stained towels, a musty smell throughout the hotel, and worn-out beds. Parking can also be difficult to access and there have been some reported issues with parking availability. The hotel is described by some as outdated and in need of some refurbishment.

Guest highlights

Helpful staff
Good breakfast

About the hotel

Nearby attractions

Located in Wilmington, Comfort Suites Wilmington near Downtown is in the city center and near the airport. The area's natural beauty can be seen at Airlie Gardens and Wrightsville Beach, while Carolina Beach Boardwalk and North Carolina Aquarium at Fort Fisher are popular area attractions. University of North Carolina at Wilmington and Mayfaire Town Center are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as surfing/body boarding.

Popular amenities

Parking

Free RV/bus/truck parking on site
Free extended parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free full breakfast available daily 6:00 AM–9:00 AM

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Pool sun loungers
Pool umbrellas

Conveniences

Elevator
Front-desk safe
Gift shop/newsstand
Water dispenser

More

Designated smoking areas (fines apply)
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Comfort Suites Wilmington near Downtown
star-fullstar-fullstar-emptystar-emptystar-empty

2.5 out of 5 stars

13 reviews

Review data

5 star reviews

0%

4 star reviews

23%

3 star reviews

23%

2 star reviews

15%

1 star reviews

38%

We have selected a sample of reviews which reflect what travellers have said about Comfort Suites Wilmington near Downtown

Showing 1 - 10 of 13 reviews

Latest reviews (13)

S

Samantha

31 Aug 2024 - 1 Sept 2024
reviewed on hcom

1 out of 5 stars

Was t that clean but clean enough but not for the cost. They didn’t have enough parking for our car and we had to park at this sketchy lot and worried of getting towed. Check out was at 11am but even with do not disturb sign out, cleaner knocked on the door numerous times and even walked in our room without asking. It was extremely inappropriate.
M

Michael

7 Jul 2024 - 8 Jul 2024
reviewed on hcom

3 out of 5 stars

I would give this hotel a 3-star rating in general. Because the beds were clean the room was clean I stay there for sleeping and a shower not really spending much time in the room doing much other things. There can be some upgrades to make it more I appealing but for the money I think it's a nice clean room we stayed in a king room with a parking lot view, really don't care about that either. But would recommend it if you're looking for a one night or or two nighter and have things to do outside of the hotel. The pillows could be longer LOL they felt like Chiclets but they were comfortable
F

Fernando

18 Jun 2024 - 19 Jun 2024
reviewed on expedia

2 out of 5 stars

Outdated hotel, terrible smell at hallways and room. Lack of parking and a construction next to the hotel makes it noisy and inconvenient
P

Peter

8 Oct 2023 - 9 Oct 2023
reviewed on expedia

4 out of 5 stars

Part of the property was under construction and it made it difficult to locate the motel, or access parking closer to the room. I will say that the staff was helpfull and the breakfast was very good.
a

alena

25 Aug 2023 - 27 Aug 2023
reviewed on travelocity

1 out of 5 stars

When you buy or reserve your hotel by third party at busy season at day when you check in they kick you out ! They kick us out at 10 pm we had been travel whole day show up to check in and been refused in service because room was re sold someone else with higher cost ! This place looks dirty and not save Lots of strangers at nigh time parking full of garbage live rats and construction cara
M

Max

11 Aug 2023 - 13 Aug 2023
reviewed on travelocity

4 out of 5 stars

Very quiet at night even though the parking lot was packed. The property's decor was definitely dated and used but still clean. New construction in front of the property created a lot of dust. A temporary detraction.
R

Rebecca

19 Jun 2023 - 21 Jun 2023
reviewed on travelocity

3 out of 5 stars

Staff kind and helpful. Breakfast good. Our reservation was for 6. We had 4 towels and no bedding for the sofa bed. Took trips to the lobby to ask for these things but always a line at check in. Entrance to parking lot is difficult to get in and out of. Ice machine out of service, men’s bathroom out of service. Beds were small (double, not queen) and sank toward the middle. Bottles of body wash are much better than bar soap when you have a few people in your group.
M

Melissa

1 Jun 2023 - 2 Jun 2023
reviewed on travelocity

3 out of 5 stars

It was just average. For being in Wilmington and so close to the airport I would think the beds and the bedding would be much nicer. It felt generic.
T

Teeshia

27 May 2023 - 30 May 2023
reviewed on hcom

1 out of 5 stars

Memorial day weekend is why you shouldn't book a family vacation. It was cold, couldnt swim at the motel, the beach sucks, it just was a awful experience. Spent unnecessary money to visit the beach. Theres nothing to enjoy about the beach, the sand sticks to everything and makes the whole experience miserable because it goes everywhere you go. There arent any free showers at the beach to wash the sand off, the 2 i seen were on private property. Its overpriced and not a good vacation idea. The beach is just something to look at, see the ocean and enjoy the view. If you dont get a motel overlooking the beach, your beach trip will mean nothing. I got a motel away from the beach, so i had to travel 30 minutes away. It is a small beach, not overcrowded in may obviously. Hot or rainy outside, the sand sticks so make sure to cover yourself and hair in baby powder so it dont stick, learned that years ago, it work's unless you get wet. Hotel was ok, staff was nice but very short handed. The breakfast options sucked, go to mcdonalds instead. Check out krazy mikes in the town of Wilmington for over priced souvenirs. $8 for a dinky keychain ugh the tregambo zoo was nice, there werent any otters, just tons of goats and turtles. The mall was ok but since the beach aint far away, everything is high priced. Only good deal we got was on the motel. Wilmington as a tourist spot, sucks. We will never go back.
J

Jill

16 Sept 2022 - 18 Sept 2022
reviewed on travelocity

2 out of 5 stars

I chose Comfort Suites due to the location (it was near the places I had appointments at). Unfortunately this Comfort Suites was old and run down. The towels in my room were stained almost as bad as the carpet and furniture. From the lobby, to the elevator, down the hall, and in my room, the entire hotel smelled. It was like a cleaning product mixed with a peppermint(ish) scent they were using to try and mask the musky/moldy smell....awful! I was afraid that my clothes were going to home with me carrying that stench. On a positive note the parking lot was well lit and the room did have a refrigerator.
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