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Baymont by Wyndham Wilmington

2 1/2 star rated hotel
4.8/10
(1002 verified Hotels.com guest reviews)
See real reviews (15)

generated by AI based on family reviews

Overview

Reviews for the Baymont by Wyndham Wilmington are overwhelmingly negative, citing significant cleanliness issues as the most common complaint. Many guests reported finding their rooms dirty, with issues such as mold, hair, stains, and unpleasant odours. The state of the rooms, combined with reports of loitering and other concerning activity in the parking lot, creates a sense of significant concern about safety and comfort. While some guests found the staff to be friendly, the issues with cleanliness and security vastly outweigh this positive aspect.

About the hotel

Nearby attractions

Located in Wilmington, Baymont by Wyndham Wilmington is in the historical district and near the beach. Cape Fear Museum and Bellamy Mansion Museum are cultural highlights, and some of the area's popular attractions include Carolina Heights and Jungle Rapids Family Fun Park. University of North Carolina at Wilmington and Wilmington Oakdale Cemetery are two other places to visit that come recommended. Be sure to check out the area's animals with activities such as game drives and game viewing.

Popular amenities

Parking

Free RV/bus/truck parking on site
Free self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Free on-the-go breakfast available daily 6:00 AM–9:00 AM

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Things to do

Seasonal outdoor pool

Outdoor

BBQ grill(s)
Garden
Picnic area
Pool sun loungers
Terrace

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Designated smoking areas
map

Reviews that mention...

Hotel Reviews

for Baymont by Wyndham Wilmington
star-fullstar-fullstar-emptystar-emptystar-empty

2 out of 5 stars

15 reviews

Review data

5 star reviews

7%

4 star reviews

0%

3 star reviews

7%

2 star reviews

40%

1 star reviews

47%

We have selected a sample of reviews which reflect what travellers have said about Baymont by Wyndham Wilmington

Showing 1 - 10 of 15 reviews

Latest reviews (15)

S

Susanne

17 Jun 2024 - 19 Jun 2024
reviewed on hcom

1 out of 5 stars

We reserved two rooms. One of the rooms we were assigned had not been cleaned and had someone's personal stuff all over it, it was likely still occupied. We were assigned a replacement room which was at least mostly clean. In the middle of the first night someone woke us up by ferociously knocking on the door and trying to get into the room. A few minutes after that we got a call from the receptionist telling us to pack up and move to a different room immediately. We are pretty accommodating travelers, but that was asking too much, we refused as politely as we could. We had to get our key cards reactivated on the second day because they mysteriously stopped working at noon. We asked the daytime receptionist about the incident but they claimed to have no record of it. The rooms were not super clean, smelled oddly bad and had what looked like mold, but we weren't expecting 4-star accommodation. The beds were comfortable, the rooms had a practical desk and a good sized working fridge. The hotel pool looked a suspicious shade of green. We have had a swim in many places, but we did not dare venture into that pool. We knew we were getting a 2.5 star hotel, and we didn't mind that, but we expected things to be a bit cleaner and not having to worry about other people walking into our room in the middle of the night.
G

Gina

Invalid Date - Invalid Date
reviewed on expedia

1 out of 5 stars

I pulled in to the parking lot and knew there was no way I would be staying there. The pictures make it look fine but the second you see the building, you can tell it’s a disaster.
E

Eric

2 Nov 2023 - 4 Nov 2023
reviewed on hcom

1 out of 5 stars

This was the worst hotel experience I have ever had. I got there at like 1:30 in the morning after two flights and had to get up early. I got into my room and there were black soot looking stains all over the sheets, there were dead bugs in the bathroom, there was brown stuff on the bathroom floor that looked like poop and the lock wasn't working properly. I went to the front desk and no one was there at the time so I walked over to the hotel next door and got a room. I asked for a refund through Hotels.com and was denied by the hotel. Not only will I not go here anymore, but making sure to tell everyone I know to not go here because it was so awful.
C

Christ

5 Oct 2023 - 6 Oct 2023
reviewed on hcom

1 out of 5 stars

So we stayed here for one night 1st off there was some man sleeping on his truck in the parking lot. A bunch of be hanging out on the deck area in front of the rooms drinking Police where called out here . The room is disgusting. The bath tub had mold growing around it. The floor makes your white socks black and looks like it has not been mopped since the floor was out down. It is on a horrible location with people in and out of the parking lot and also there are people who live in some of the rooms. $105 for one night never again
M

Melissa

14 Jul 2023 - 16 Jul 2023
reviewed on hcom

2 out of 5 stars

Front staff was fine. Only nice thing I can say about this place. We rented two rooms, both were filthy, smelled of smoke, mold, and filth, and had numerous issues with the amenities. In the one room, the tv did not work at all, AC barely worked and could not keep the room cool, and dirt and grime was everywhere, including the new "clean" sheets and stained towels. In the second room, the tv would only partially work, the sheets and bathroom were filthy, cracked pictures and damaged lighting, power sockets that crackled and sparked all night, chewed chewing tobacco in both garbage cans, etc. Outside, people seemed to be living long term at the motel. All night there were occupied cars in the parking lot with people walking up and then quickly walking away. Constant movement outside of people walking up and down the halls and parking lot. Felt very unsafe and certainly not family friendly. Wilmington itself, the beaches, etc. Were great, but do yourself a favor and pick any other hotel.
M

Matthew

Invalid Date - Invalid Date
reviewed on travelocity

2 out of 5 stars

Easy parking, super friendly staff. However the rooms needed deep cleaned, floors made my feet black and walls were disgusting. I honestly just felt super uncomfortable because of how nasty it was. Our toilet didn’t flush right and our bathtub wouldn’t drain well either.
C

Christine

20 May 2023 - 21 May 2023
reviewed on travelocity

5 out of 5 stars

Got there early and the staff were very friendly. I didn't like that Wrightsville charges $5.50/ hour for beach parking everywhere. We were just driving around and never saw free parking. (It is $27.50 for the day.) But the staff at the hotel were great! I had a couple of things I needed to figure out (not room related) and they were very knowledgeable. Less than a mile from the highway, Hooters, Chic-fil-a, Olive Garden. Other places not much further. Did I say the staff was friendly?
C

CA

7 Sept 2022 - 9 Sept 2022
reviewed on travelocity

2 out of 5 stars

A lot of people loitering in the parking lots between the businesses
W

William

8 Aug 2022 - 10 Aug 2022
reviewed on travelocity

2 out of 5 stars

Very dirty. Black hair on the white comforter. Profuse smell of beer in room. Cracked sink. Floor had not been swept. People yelling in parking lot. The whole place gave off a vibe of Ick!! It was dirty, smelly and people partying and arguing in the parking lot at night. Never staying here again!!
M

Mitchell

11 May 2022 - 14 May 2022
reviewed on hcom

1 out of 5 stars

By far, the WORST place I have ever stayed. The staff are lacking intelligence and/or any type of hospitality. I called at 3pm to let them know we would be there after 12am. I was told I was all good. Got there after 12am. NOT good. Had a zombie worker stare blankly at me stating that no one told her I was coming late & my reservation was now locked. She kept asking if I called & kept confusing who I booked with, had me standing there for 20+ minutes reach out to hotels.com because she couldn't get ahold of her manager. She finally gave me a room & said stop back in the morning. Came back, new zombie, was told I was good for my stay. Went out, came back, was locked out. Went back to the desk, they reactivated my card, no apologies/details as to what happened. Next day, out getting ready for the wedding we were in town for & was called asking why I had not checked out yet (my booking was for another day) This gentlemen was the most helpful of all the staff & he finally fixed the issue but again had to go back to the front desk for another card after being out ALL day for this wedding. The bed was clean and the water in the shower was hot but those were literally the ONLY good comments. The room otherwise was dirty/unmaintained. The sink drain, shower drain, and bathroom door knob, all broken. The arm chair provided was soiled/gross. Moldy fridge. There were also hookers and ppl doing hard drugs in the parking lot. A nightmare to say the LEAST!
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