Sleep Inn

The elevator and hallways smell of smoke despite multiple written and verbal warnings. My smoked detector had been tampered with. The hallways carpets were disgusting and clearly had not been vacuumed. No shuttle service to the airport and no reliable taxi if Uber. I almost missed my flight waiting for someone to pick me up. I only stayed because I was stuck in the area. Even at this price I wouldn't stay again, this is in no way deserving of it's current rating.

As a single female traveler, someone was always at the desk and the upper floor landings were open to the lobby so I felt safe. Average hotel breakfast but still better than covid sack breakfasts. Convenient to major thoroughfares and many restaurants, shopping, and the beach. Just be sure to bring the block piece for all your charger cords, there aren’t any USB charging ports.

I do NOT recommend Sleep Inn or affiliated hotel MainStay across the parking lot. If you are someone like myself who has any autoimmune disease/ asthma you will suffer the consequences of these properties, allowing guests and employees to smoke inside the hotel rooms and there designated smoking area is the front entranceway. The vibe overall is very negative. I am disabled and struggled with my luggage. Neither place ever offered a helping hand. I also advise if you go DON’T smile or be happy because they’ll ask you to leave. A manager actually said to me earlier today “Go spread your love somewhere else”. Even though it was morally wrong, and threatened to call the police, I did not respond in anger. Instead I stayed calm and polite. I responded with OK I’ll leave, I understand. There is a lot of tension even between employees. When I made both places aware the room next to me was smoking pot, I was told I had to prove it. It’s posted everywhere if you smoke you will pay a $250 fee, yet they allow it. I’m connecting the dots. Since they allow it because if they didn’t, they would hardly get any business and therefore housekeeping don’t really clean. It’s pretty sad you pay to stay somewhere and one of the days you stay you spend cleaning. I have never been anywhere where you have to “beg” for replacement towels when you put the used ones outside your door. Employees argue n complain guests are stealing. How they have to bring tp to work n so on.

The property needs renovations. The hairs dryer wire was reconnected by hand and that's a safety issue for any traveler. The toilet did not work so I was give another room. Constant noise from the fridge all night long kept me awake. The breakfast has no meat... terrible. Unfortunately I will have to find a newer hotel to stay in unless this is renovated immediately.

This property should be rated as a 10 star Hotel. This is a home away from home. Staff treat guest like family. The property management is awesome. MS. Andrea Carter (Director of sales and marketing) is a awesome lady, who really go up and beyond to make sure that every single guest is treated like a family member. The rooms are clean, hall ways are clean, sheets, towels pillow cases look like they just arrived from the factory, No roaches, No bed bugs, excellent lighting. Internet awesome. Parking is safe. Dont have to worry at all at this place. Breakfast is like eating at IHOP. Many items to chose from. Front dest staff and house keeping is awesome. They really took care of us. I highly recommend if you are traveling through the Wilmington NC area, please stop by for a good rest at the Sleep inn located at 5229 Market Street, Wilmington NC.28405. You wont be disappointed. To all the staff at the sleep in. Thank you guys for everything. We will differentiately be returning. God bless you all.

Pros: Excellent customer service, attentive dining room staff (but very limited breakfast selection), convenient, safe location, easy, well-lit parking Cons: Dirty, sticky bathroom floor and peeling paint on door; cockroach seen, dirty window curtain, loud trucks in parking lot at 4:30 am.

When I travel, my stay starts with front desk personel. They are the ones that set the tone for entire stay. Next thing I look for is cleanliness and comfort. Here, all of the employees we interacted with were amazing. From the minute we walked in, until the moment we checked out. Room was decent size, it was clean and had everything we needed for the stay but the bed was little uncomfortable. Faucet on the sink is so small and water runs too close to the edge of the sink. It was hard to wash hands without touching the sink and spilling water all over the counter. Little anoying but not a huge deal. We managed. Breakfast food was good and breakfast attendant did great job keeping everything stocked and dining room clean and all that with a smile on her face. We enjoyed our stay and would definitely stay here again.

The room was clean, but I did not feel safe staying there. There were people camped outside the hotel making fires in containers, sleeping in their cars, and just hanging out. There were tons of work trucks parked in the parking lot overnight, so it was hard to find parking. We were woken up by loud noises both inside and outside the hotel.

The location is convenient to downtown Wilmington and the local beaches. The only thing I didn't like was some truck in a nearby parking lot that was extremely loud and kept me up all night.

The room was clean but spartan as far as extras - I was traveling alone but only 1 pillow for a king size bed? No Kleenex and no paper towels or silverware though a cooking facility is provided. Noisy at first from room next door but quieted down at 11:30pm so not bad. A lot of people hanging/milling around outside up until dark. Not bad for the price but don't expect much. I got a good nights rest and that is what I paid for. I might stay again.