Howard Johnson by Wyndham Wilmington

We arrived to drugs being done in parking lot. Blood in bathroom. Reviews were lies.

When we checked in, there was an issue with my bill and being given an incorrect invoice for double the amount. When I called them out on it, they said it was an error and shredded that paperwork. We were given in room 202, which initially looked fine when we went in and dropped off our bags. Upon returning a few hours later, there was a heavy odor of pot coming from the adjacent room. I also discovered a used washcloth hanging over the shower curtain rack with human hair in it. I went to the check-in desk to make them aware of the conditions of the room and, the smell. The desk agent stated that they could not control what their guests did once they had checked into their room, and that housekeeping had taken place in the morning before she even reported to work. I asked for a room closer to the front of the property next to the office. When she said they were totally booked, I said I wanted my money back immediately. She quickly found a room in the front of the property in the first building which we inspected and transferred our belongings to you. Not once did the office staff offer an apology or anything. I was not acting ugly because my son was with me, and I did not want to embarrass him. After many, many stays at Howard Johnsons across the southeast, this is my last. Between the condition of the room and the utter lack of concern from management, I will not visit this chain again. I’m also questioning using hotels.com in the future.

Employees were very friendly and helpful. Would be nice if they had some coffee in the terminal for early flights.