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Madison Plaza Townsville

4 star rated hotel
7.2/10
(1005 verified Hotels.com guest reviews)
See real reviews (41)

generated by AI based on family reviews

Overview

The Madison Plaza Townsville offers budget-friendly accommodation in a central location, within walking distance of shops and restaurants. Guests appreciate the friendly and helpful staff, who are often praised for their accommodating nature. Rooms are described as clean but basic, with some reviews noting that the facilities are dated. A significant drawback is the lack of on-site parking, with off-site parking incurring an additional fee. This is a key factor to consider, as several guests found the parking situation inconvenient and expensive.

About the hotel

Nearby attractions

Located in Townsville, Madison Plaza Townsville is connected to a shopping center. Catholic Diocese of Townsville and Craft Market are notable landmarks, and the area's natural beauty can be seen at Castle Hill and Queens Gardens. Looking to enjoy an event or a game while in town? See what's going on at Townsville Entertainment & Convention Centre.

Popular amenities

Parking

Limited onsite parking
Offsite parking within 1312 ft (AUD 15 per night)

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Guest services

Front desk (limited hours)
Housekeeping (on request)
Laundry facilities
Luggage storage

Accessibility

Elevator

Conveniences

Elevator
Vending machine

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Madison Plaza Townsville
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

41 reviews

Review data

5 star reviews

22%

4 star reviews

27%

3 star reviews

24%

2 star reviews

10%

1 star reviews

17%

We have selected a sample of reviews which reflect what travellers have said about Madison Plaza Townsville

Showing 1 - 10 of 41 reviews

Latest reviews (41)

K

Kristen

4 Oct 2024 - 5 Oct 2024
reviewed on hcom

4 out of 5 stars

I usually stay here. It's central and convenient. Only downside is the parking.
m

malcolm

30 Jul 2024 - 31 Jul 2024
reviewed on hcom

4 out of 5 stars

No pan for cooking No microwave Bath very difficult to get out of. Paying for parking not mentioned in promotions
R

Russell

29 Jun 2024 - 2 Jul 2024
reviewed on wotif

1 out of 5 stars

Hot water runs hot then cold. No room service. No U Tube no dignal on tele No secure parking. Never stay there again
G

Georgie

22 May 2024 - 23 May 2024
reviewed on wotif

3 out of 5 stars

I was feeling quite poorly when arrived, the desk clerk was lovely, I had temperature 🤒 she gave an extra blanket. The room I had had steps inside it and in the small area it was hard to keep balance, the fridge and shower bottom of steps bed and window tv at top of steps. Would be ok for young people. Everything about the building is tired and dark. The area was full of empty shops,and homeless people and nowhere for cheap meal ended up getting a salad in woolies which was 2 minutes walk.I felt a little unsafe. I don’t think I’d stay again. Taxi for airport at 5 am was very punctual, loved that.
B

Belinda

3 May 2024 - 5 May 2024
reviewed on wotif

3 out of 5 stars

Rooms have very bad smell hard to get hot water, parking is hard to find not ease y to find or signage
F

Frank

15 Mar 2024 - 16 Mar 2024
reviewed on wotif

5 out of 5 stars

CBD. Across from the police station & the parking was behind the police station so I felt it was safe for my car knowing there has been a lot of car theft along Queensland & that’s one of the most important thing I was worried about is a safe parking for my car. Other than that it was a wonderful stay, places I needed to go was all walking distance.
G

Gene

6 Dec 2023 - 7 Dec 2023
reviewed on hcom

4 out of 5 stars

This is a basic hotel in the middle of downtown. Woolworths is next door. There is no on site parking. The room was very clean but the furnishings were old but in good condition. The room was about 15-20 m2.
R

Robyn

30 Oct 2023 - 6 Nov 2023
reviewed on wotif

4 out of 5 stars

I stayed here for a week and the staff are all very friendly and polite, its in a good location not fare to most places. The room was clean and tidy only down points was the air conditioner wasn't working properly, wasn't really getting cold and could smell like nail polish through the air conditioner as well. The bathroom was clean loved the shower head only down point about the shower was the tiles was very slippery nearly fell a few times. $15 dollars a night for parking should be free and its a pain not having parking attached to the motel. Looking at photos on Google there is a pool but there isn't actually a pool there.
S

Sylvia

19 Oct 2023 - 23 Oct 2023
reviewed on wotif

4 out of 5 stars

Probably could have done with a microwave to heat a frozen meal. As a single woman, didn't really like walking to and from carpark but with police station right there, safe enough. Paying for parking was a bit expensive..
T

Tom

6 Oct 2023 - 7 Oct 2023
reviewed on wotif

3 out of 5 stars

standard sevice, good location, good price but poor parking. No EV charger
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