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Grand Hyatt Baha Mar

4 1/2 star rated hotel
8.6/10 Excellent
(3761 verified Hotels.com guest reviews)
See real reviews (89)

generated by AI based on family reviews

Overview

The Grand Hyatt Baha Mar is a sprawling luxury resort in the Bahamas, receiving mixed reviews. While many praise its stunning property, multiple pools, beautiful beach, and extensive amenities including a water park, casino, and numerous restaurants and bars, significant criticism centers on high prices, inconsistent service, and occasional cleanliness issues. The resort's size also presents challenges, with long waits for check-in, restaurant reservations, and poolside seating reported. While some guests highlight excellent customer service, others note rudeness and unhelpful staff. The resort's proximity to the airport (a 10-minute taxi ride) is a positive for many travellers. However, the lack of a complimentary airport shuttle and the significant cost of food and drinks are common complaints.

Guest highlights

Stunning property and amenities, including multiple pools, a beautiful beach, and a water park
Many excellent dining options
Close proximity to the airport
Spacious and clean rooms

About the hotel

Spend the day relaxing at the beach, practicing your swing on Grand Hyatt Baha Mar's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 10 restaurants.

Nearby attractions

Grand Hyatt Baha Mar is located on the beach and in an area with good shopping. Royal Blue Golf Club and Ocean Club Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cable Beach and Junkanoo Beach. Straw Market and Bahamas National Trust Headquarters are two other places to visit that come recommended. Looking to get your feet wet? Scuba diving, parasailing and boat tours adventures can be found near the property.

Popular amenities

Parking

Free uncovered self parking on site
Uncovered valet parking on site (USD 25 per day; includes in/out privileges)

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

10 restaurants and 3 coffee shops
24-hour room service
3 beach bars, 5 bars/lounges, 1 swim-up bar and 1 poolside bar
Buffet breakfast available for a fee daily 7:30 AM–11:30 AM: USD 38 for adults and USD 17 for children

Spa

Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Detox wraps
Facials
Manicures and pedicures
Massage - Swedish
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Reflexology
Sauna
Spa open daily
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Golf caddy
Golf cart
Golf clubhouse
Golf clubs
Golf lessions with a pro
Golf pro shop
Hair salon
Luggage storage
Porter/bellhop
Tennis lessons
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

18 holes of golf
8 outdoor pools
9 outdoor tennis courts
Aerobics classes
Art gallery
Basketball
Canoeing
Designer stores
Ecotours
Evening entertainment
Fitness center
Free beach club
Free water park access
Full-service spa
Golf driving range
Kayaking
Lifeguards on site
Mini golf
Nightclub
Shopping
Snorkeling
Surfing/body boarding
Tennis
Yoga classes

Outdoor

Beach cabanas (surcharge)
Beach loungers
Beach umbrellas
Beachfront location
Garden
Lifeguards on site
Outdoor furniture
Picnic area
Pool cabanas (surcharge)
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

ATM/banking services
Elevator
Front-desk safe
Library

More

10 casino VIP rooms
1100 casino slot machines
119 casino gaming tables
Beach towels
Casino (100000 square feet of space)
Designated smoking areas
map

Reviews that mention...

Hotel Reviews

for Grand Hyatt Baha Mar
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

89 reviews

Review data

5 star reviews

34%

4 star reviews

30%

3 star reviews

15%

2 star reviews

12%

1 star reviews

9%

We have selected a sample of reviews which reflect what travellers have said about Grand Hyatt Baha Mar

Showing 1 - 10 of 89 reviews

Latest reviews (89)

D

Damon

10 Oct 2024 - 14 Oct 2024
reviewed on hcom

5 out of 5 stars

Wow, is the only word to describe this place. This property has it all. From world class golf, Vegas style casino, to its own waterpark, the beautiful waters of the Caribbean, to seven or eight pools, 220+ restaurants, bars, nightclubs, etc. I can’t think of anything else you would need and what this place offers. This is truly a one-of-a-kind resort. My wife and I celebrated our 25th anniversary there and we’re just blown away. The service is really hit or miss. We stayed in the east tower and the employees at Starbucks could not have been more rude. Other than that, the people were super friendly everywhere we went. I guess the only complaint I might have is the cost. Everything at this place is crazy expensive and there is no getting around it. If you are on a budget, forget about it. If you want to have an amazing time and will not sweat spending $1000 or so over a few days on incidentals, you cannot beat it. My only other recommendation is to never fly Bahamasair. They canceled our flight there and back for no reason.
N

Nick

18 Jul 2024 - 21 Jul 2024
reviewed on travelocity

5 out of 5 stars

Absolutely loved this place!! Knew they had a casino but was thrilled when I saw the Sportsbook! It is very expensive but what isn’t these days! 2 margaritas will cost you $40 plus tip…but we found bringing a reusable cup and buying booze at the airport when you land is very helpful for spending the day at the pool or beach. Staff were absolutely wonderful! Cannot wait to go back here!!
K

KIIANA

9 Jul 2024 - 15 Jul 2024
reviewed on travelocity

3 out of 5 stars

this is nice resort but be ready to spend over 500 just for yourself including eating at restaurants, taxis, getting drinks at the bar, renting cabanas, and renting chairs at the adults only pool.
A

Andrea

4 Jul 2024 - 8 Jul 2024
reviewed on travelocity

5 out of 5 stars

It was a beautiful resort. A lot of amenities. I just hated the only two souvenir shops were so expensive. And they didn’t include bahamas logo, it was souvenirs to the resort itself saying Baha Mar. Save the money and buy from the airport gift shops. It was way cheaper.
A

Althea

5 Jul 2024 - 9 Jul 2024
reviewed on travelocity

1 out of 5 stars

The property allows taxis that overcharge guests on the property. The staff was rude and provided horrible service. The resort fees were okay but adding additional fees per day on top of the resort fee was excessive. I would not recommend this property to anyone. Overall experience was terrible!
M

Marcy

5 Jul 2024 - 9 Jul 2024
reviewed on travelocity

5 out of 5 stars

This was our first time at Baha Mar as ten of us went for my father’s 70th birthday. We travel often and I was truly blown away but our experience. Best way to describe the resort is that it’s whatever you want to it be. If you have children and want to explore the water park it’s amazing, if you and your spouse want to enjoy a cocktail at a gorgeous lounge they have that, want to grab a cigar with your brother check, amazing dining options by top notch chefs, end the night with the casino or at a club they have that covered or relax in a cabana by the pool or pristine beach that’s an option as well. Ten people ranging from 4 years old to 70 and everyone loved it, clean, amazing don’t even realize they are there staff this place is a home run!
E

Erica M

21 Jun 2024 - 25 Jun 2024
reviewed on expedia

5 out of 5 stars

We travel to Nassau at least once a year and for the last three visits we have chosen this hotel over any other major ones we’ve stayed before. It’s a 10out of 10 for us!
A

ALMA R

27 Jun 2024 - 30 Jun 2024
reviewed on expedia

4 out of 5 stars

Absolutely beautiful place. The most beating beaches are in the Bahamas!! The customer servise and attitude of the staff could be better. Definitely have a lot to work on when it come to courtesy. I bought this package with flight include unfortunately Expedia does not make any seat arrangements with the airline and does not advised the cliwnta to do it either therefore my husband and I end up seating away from each other. Thanks aexpedia! The airline staff was not accommodating either thast American airlines!!
L

Leticia Marie

19 Jun 2024 - 23 Jun 2024
reviewed on orbitz

4 out of 5 stars

Although a beautiful property I don’t think I’ll stay here again. It outrageously expensive, housekeeping barely cleaned - they just made our bed, left mugs dirty and even threw away my $145 dollar steak my husband and I hoping to finish off in the morning. I had to call the front desk to get toilet paper, water and coffee refills. The hotel was extremely crowded which made it difficult to just get coffee. You’re better off staying at an all inclusive or cruise for the amount of money you will spend here. But to each their own - it’s a beautiful hotel and the food was just ok. Nothing outside of this world. I recommend taking a taxi to downtown where all the seafood restaurants are. You’ll get fresh seafood there. Don’t buy into the catamaran either! They’ll sell you on this beautiful thing for $150 pp and next you know - you’re in line with 80 other ppl and no seats left on The catamaran. Oh and don’t spend your money in casino - you WONT win lol!
J

Jonathan

11 Jun 2024 - 21 Jun 2024
reviewed on orbitz

3 out of 5 stars

Nice place but Lines, lines, and more lines. Was waiting in line for 40 minutes to check out, but had to leave without checking out or else I would’ve missed my flight.
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