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The Island House

4 star rated hotel
9.6/10 Exceptional
(284 verified Hotels.com guest reviews)
See real reviews (10)

generated by AI based on family reviews

Overview

The Island House is a highly-rated hotel in the Bahamas, praised for its tranquil atmosphere, beautiful grounds, and exceptional customer service. Guests consistently mention the spacious and clean rooms, and the high quality of the on-site restaurants, particularly Yellowbell. The hotel offers a shuttle to a private beach club, adding to the overall luxurious experience. While the hotel is conveniently located near the airport (a 12-minute ride), there are reports that the beach shuttle service can be unreliable. Some guests found the lack of a fridge in the rooms and the high prices surprising, while others noted that the hotel does not accept cash.

About the hotel

Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and a free beach shuttle are also provided. Other amenities include 3 bars/lounges, a 24-hour health club, and a beach bar.

Nearby attractions

Located in Nassau, The Island House is in a rural area and by the ocean. The area's natural beauty can be seen at Love Beach and Clifton Heritage National Land and Sea Park. South Ocean and Lake Killarney are two other places to visit that come recommended.

Popular amenities

Parking

Wheelchair-accessible parking available

Food and drink

3 bars/lounges and 1 poolside bar
4 restaurants and 1 coffee shop/cafe
Full breakfast available for a fee daily 7:30 AM–11:00 AM: BSD 30.00-75.00 per person
Room service available

Spa

4 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage/treatment rooms
Massages
Reflexology
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

24-hour fitness center
Aerobics classes
Full-service spa
Outdoor pool
Pilates classes
Racquetball/squash
Shopping
Yoga classes

Outdoor

Garden
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Library
Reception hall
Water dispenser

More

Designated smoking areas
map

Reviews that mention...

Hotel Reviews

for The Island House
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

10 reviews

Review data

5 star reviews

90%

4 star reviews

10%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about The Island House

Latest reviews (10)

C

Christian

31 Mar 2024 - 4 Apr 2024
reviewed on expedia

5 out of 5 stars

Other than some noise from planes (as the airport is near by) the property is fantastic
A

Antiana

8 Jan 2024 - 11 Jan 2024
reviewed on travelocity

5 out of 5 stars

Stayed here on a solo birthday trip after reading reviews by other patrons. I’m glad I chose this hotel as I felt like it was perfect for a female solo traveling looking for peace, quietness and tranquility. The grounds of this property were so beautiful and well kept. I felt there was enough entertainment on the property to keep me satisfied on the days that I did not leave the area. If you are planning to leave the area I would suggest renting a car because this location is far from downtown and the taxis can really add up. The airport is rly close however. The one downside was the shuttle for the beach as when I took the shuttle I didn’t not receive prompt service getting back to the property which felt rly uneasy being left. I would suggest a better shuttle schedule just for the beach. Besides that the staff were amazing and helpful at all times. Top notch customer service. I would absolutely stay again
E

Emily

15 Sept 2023 - 17 Sept 2023
reviewed on expedia

5 out of 5 stars

When you hear Bahamas, this is what you should be dreaming about. Lush grounds, amazing food, warm lovely people. Everything is designed to perfection- the weight of the coffee cups at Yellowbell restaurant, the lounge chairs by the olympic sized pool, the quality of the towels, everything was chosen with beauty and function in mind. If you read a bad review about TIH, the reviewer is the issue, not the TIH. Things to know: many restaurants on site, beach shuttle to a private beach club that also has amazing food. The place is quiet, calm and peaceful. If you want little Vegas, go to elsewhere. If you want perfection, come here and be cool.
T

Tra

15 Aug 2023 - 18 Aug 2023
reviewed on expedia

5 out of 5 stars

I'm almost reluctant to give a review, in fear that too many people will find TIH, and its specialness will disappear. But to say anything bad would be an outright crime. TIH was EXACTLY what my tired mind, body, and spirit needed. The property is clean, the staff are professional, and the rooms are excellent. But what I found most valuable was how quiet and peaceful the property is. Calming but not boring light music in the background, calming and grounding modern color scheme, and generally quiet staff. If you are a traveler looking for a place where you can read by the pool, no social media dominated space, and no upselling, then I highly recommend TIH! I will definitely be back...and soon!
m

mariana

14 Jul 2023 - 17 Jul 2023
reviewed on hcom

5 out of 5 stars

Our stay at The Island House was even better than what we expected. The hotel staff especially in the reception were very friendly. The rooms were exceptionally clean, spacious and comfortable. The hotel’s architecture and interior design are of very good taste. The pool area is beautiful and was always tidy. The gym and yoga room are amazing as well. They have special classes going on every now and then in the movement studio. I got to attend a sound healing class in the movement yoga room during my stay. The food in the restaurants was always very good (although somewhat pricey). I personally liked the hospitality, staff and menu in Yellowbell the most. Although there is no “room service” per se, there is a small gourmet market on the hotel property and a pizza place with a nice menu where you can pre-order, if you want to have lunch or dinner in your room. Make sure to ask where these are located. Even though locals and members can visit the restaurants, our experience was generally pretty chill. The hotel is just a 12 minute ride to the airport. And 5 minute ride to the beach. The beach area belongs to a private club and your daily membership is included when you stay. Even though we went in July and it is considered peak season, it was pretty chill and not packed at all which was great.
J

John

19 Jun 2023 - 21 Jun 2023
reviewed on expedia

5 out of 5 stars

Easy access to airport. Incredible property with insane beach. Wonderful staff.
J

Jeanie

16 Apr 2023 - 21 Apr 2023
reviewed on expedia

5 out of 5 stars

Helpful staff, lovely property. Wish you provided shuttle to/from airport.
B

Barry

28 Feb 2023 - 5 Mar 2023
reviewed on expedia

5 out of 5 stars

We've traveled to almost every island there is...but hadn't been to Bahamas for a very long time. We chose The Island House because we don't like the high-rise elevator type resorts. We were not disappointed. The Island House is a perfect boutique resort, ALL the staff are friendly and efficient, the grounds are immaculate and the rooms are awesome. All rooms are the same layout (which is huge and with amazing bathroom) they just have different locations on the property - but with 30 rooms none are far away from the gorgeous pool and common areas. No running down early to throw a book on a lounge chair, no fighting other guests for amenities. We chose The Island House because the room price was extremely reasonable compared to some outrageous prices we saw at the 2 big resort locations (you know who they are). We were thrilled to death that we chose The Island House - it's super classy and we will definitely stay again. Their 2 main restaurants are excellent too. PS: on our last 2 days there, John Malkovich and his lady checked in for a few days...if it's good enough for someone who could stay anywhere - it should be good enough for you!
O

Omar

18 Jan 2023 - 20 Jan 2023
reviewed on orbitz

5 out of 5 stars

Amazing property, my wife and I loved the peaceful and relaxing vibe here. The decor and interior design was so nice, definitely photo friendly. The private beach shuttle to Old Bay fort club was a nice touch. The rooms were more than spacious. Breakfast at Yellowbell was awesome, dinner at Mogano was great. Shima was a bit underwhelming. Overall a wonderful stay.
k

kara

8 Jun 2022 - 12 Jun 2022
reviewed on orbitz

4 out of 5 stars

Beautiful stay…the only issues we had were that there was no fridge in the room which is absolutely insane for what you pay, they don’t take cash which we had planned to use, we felt that staff members were talking about us behind the scene which made us very uncomfortable- also we were told things such as our room was ready and our taxi was here…just to find that our room was NOT ready and took another 30-45 mins after having waiting already an hour, and our taxi driver took off once already having arrived to go get gas so we had to wait even longer. Everything was extremely overpriced, would probably not return.
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