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Sandman Hotel & Suites Abbotsford

3 star rated hotel
8.8/10 Excellent
(1001 verified Hotels.com guest reviews)
See real reviews (15)

generated by AI based on family reviews

Overview

The Sandman Hotel & Suites Abbotsford offers spacious suites with well-equipped kitchens and in-suite laundry, exceeding expectations for some guests. Many appreciate the comfortable king beds and quiet rooms, ideal for a restful stay. The hotel's convenient location near amenities like Superstore and restaurants is a plus, with easy access to Abbotsford and surrounding areas. However, some guests have reported maintenance issues, cleanliness concerns, and safety concerns regarding the parking lot.

About the hotel

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.

Nearby attractions

Sandman Hotel & Suites Abbotsford is located in Clearbrook, a neighborhood in Abbotsford, and is near the airport. The area's natural beauty can be seen at Aldergrove Regional Park and Abbotsford Exhibition Park, while The Reach Gallery Museum and MSA Museum Society are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at MSA Arena or Abbotsford Entertainment and Sports Centre. Be sure not to miss outdoor adventures like hiking/biking trails and mountain biking, or hop on a moped rental nearby and take a self-guided tour around Abbotsford.

Popular amenities

Parking

Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Full breakfast available for a fee daily 7:00 AM–1:00 PM: CAD 10-30 for adults and CAD 10-30 for children
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Valet for wheelchair-equipped vehicle
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible van parking

Things to do

Fitness center

Conveniences

Elevator
Vending machine

More

Fireplace in lobby
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Sandman Hotel & Suites Abbotsford
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

15 reviews

Review data

5 star reviews

40%

4 star reviews

27%

3 star reviews

7%

2 star reviews

27%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Sandman Hotel & Suites Abbotsford

Showing 1 - 10 of 15 reviews

Latest reviews (15)

A

Alissa

28 Jul 2024 - 1 Aug 2024
reviewed on expedia

2 out of 5 stars

It was located continently close to the ice rink, had a kitchen, washer and dryer. However, the property is extremely dirty. Greasy handprints on walls, dirty floors, elevator, mirrors. Had junkies consuming drugs in the back parking lot. Would never go there again.
L

Lisa

27 Jun 2024 - 30 Jun 2024
reviewed on expedia

2 out of 5 stars

There were junkies in the parking lot, leaving used needles lying on the ground. We had to switch rooms because our first room smelt like cat urine and the carpet was wet and sticky. Furniture was in poor condition (they said they were going to change it and then didn’t). No one came for room service despite us calling 3x. Then they came the next day but only brought towels and didn’t clean the room. There was no coffee for the coffee maker and the teflon frying pan was scratched beyond useable. Beds were very uncomfortable and the curtains didn’t close properly. Only redeeming thing was the staff were friendly and did what the could. We ended up going home one night early even though we’d already paid for the room. Two other families were there with us and they also had to switch rooms due to poor cleanliness and smell.
C

Candace

21 Jun 2024 - 22 Jun 2024
reviewed on expedia

4 out of 5 stars

Friendly staff, accommodating early arrival for weary travellers and comfortable bedding!
S

Steve

3 May 2024 - 5 May 2024
reviewed on expedia

2 out of 5 stars

The first thing I noticed was the back on the office chair at the desk was loose. Looking under, it needs four large screws to be secure. There was just one relatively close to being tightened, and one about to fall out. Dangerous. Next I noticed the cupboard door under the kitchen sink was in a similar state - all of the screws were loose and it was about to fall off. The doorknob to the door between the bedroom and bathroom was also very loose, and it tended to lock when closing it. In the bathroom, one of the two lights above the sink was out. Too dim for close work for sure. Walking my dog in the parking lot, we noticed an adjacent property with about seven dumpsters, all overflowing onto the ground. That's when we noticed a dead rat in the parking lot of the hotel. Yuk. For this much money, I expected way more. Sorry for them, I will not be back.
S

Sherry

25 Apr 2024 - 27 Apr 2024
reviewed on expedia

3 out of 5 stars

The reservation booked with Expedia did not transfer over to the front desk. We were given a room that was not as booked and had to request a change which staff did promptly. We did not get our room serviced because we did not put the card on the door. This should have been highlighted to us at check in.
M

Marlene

2 Jun 2023 - 3 Jun 2023
reviewed on hcom

4 out of 5 stars

Amazed to find a condo- like room rather than a typical hotel room. Beautiful estheticly - but little things like many, many interior doors, all of which squeeked loudly, and sloping floors detracted from the high end look of the rooms. But still grateful for a clean, comfortable King bed - although not have no bedside table on one side was inconvenient. On the bright side - it was very quiet. No sound transfer at all!!!
S

Stephanie

7 Apr 2023 - 10 Apr 2023
reviewed on expedia

5 out of 5 stars

Very central to everything we wanted to do & everyone we wanted to see. Huge hotel! Denny’s room service & a brand new restaurant in the parking lot. We did a pickup order & the food was hot & delicious. We travelled with our toddler & baby. The room we stayed in had a separate bedroom which was fantastic for bedtime. I would highly recommend this hotel.
N

Nancy St

14 Oct 2022 - 16 Oct 2022
reviewed on expedia

5 out of 5 stars

Very nice room, deluxe king suite. Very close for visiting family and friends in and around Abbotsford. Superstore is right across the street so great for grabbing needed items. New Restaurant(The R) in same parking lot was very good.
M

Monica

18 Aug 2022 - 21 Aug 2022
reviewed on hcom

4 out of 5 stars

Pleasantly surprised at how nice this property was. I did not expect it for a Sandman Hotel. Rooms were very generous size. The kitchen well equipped. And the bathroom well supplied. Well done. I would consider staying here again when I travel to Abbotsford.
C

Catherine

12 Aug 2022 - 14 Aug 2022
reviewed on expedia

5 out of 5 stars

We thoroughly enjoyed our stay at the Sandman Hotel. Everything was clean, fresh, quiet and totally well planned for the traveler. The staff were top-notch.
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