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Comfort Inn

2 1/2 star rated hotel
7.4/10
(1000 verified Hotels.com guest reviews)
See real reviews (22)

generated by AI based on family reviews

Overview

The Comfort Inn receives mixed reviews. While guests consistently praise the friendly and helpful staff and the quality of the breakfast, comments on cleanliness and parking are less positive. Some guests highlight the convenient location to the airport and the ease of access for those travelling with pets. However, reports of dirty rooms, limited parking, and issues with parking lot maintenance are also prevalent. The hotel's proximity to the airport is a plus, but potential guests should be aware of these other factors.

Guest highlights

Helpful staff
Good breakfast

About the hotel

Nearby attractions

Located in Thunder Bay, Comfort Inn is in the business district and near the airport. Mount McKay and Centennial Park reflect the area's natural beauty and area attractions include International Friendship Garden and Northwestern Ontario Sports Hall Of Fame. Looking to enjoy an event or a game while in town? See what's happening at Fort William Gardens or Port Arthur Stadium. Take in the nearby slopes with cross-country skiing, or check out other outdoor activities such as snowshoeing and snowmobiling.

Popular amenities

Parking

Free RV/bus/truck parking on site
Free self parking on site
Onsite parking includes off-street options
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

Motorized watercraft

Outdoor

Picnic area

Conveniences

Free newspapers in lobby
Gift shop/newsstand
Vending machine

More

Fireplace in lobby
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Comfort Inn
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

22 reviews

Review data

5 star reviews

41%

4 star reviews

14%

3 star reviews

32%

2 star reviews

9%

1 star reviews

5%

We have selected a sample of reviews which reflect what travellers have said about Comfort Inn

Showing 1 - 10 of 22 reviews

Latest reviews (22)

T

Tammy

3 Oct 2024 - 5 Oct 2024
reviewed on hcom

3 out of 5 stars

Breakfast was good, staff very pleasant and helpful. Area a bit sketchy but just don't go out walking at night. Close to airport, shuttle would have been icing on the cake.
R

Ryan

17 Aug 2024 - 18 Aug 2024
reviewed on hcom

4 out of 5 stars

Convenient location if you are traveling through Thunder Bay. Hotel was good. Nice breakfast service. Accommodated pets well.
B

Becky

25 Jul 2024 - 26 Jul 2024
reviewed on expedia

3 out of 5 stars

We stayed here for one night during our move across the country. We liked the breakfast. We are a fan of the classic bagels, cereal, toast, yogurt, etc. Options, so it was perfect for us. We also had two cats with us and had no problem getting a room with them. We were travelling in a U-Haul and got broken into the night before at a different hotel, so we wanted to park in an area at this hotel with security cameras in case something happened. Unfortunately, we had to park out back, which I understood, but there were no cameras which made us a bit uncomfortable. I’m someone who needs to know and see that things are clean to feel comfortable. The hallway had lots of stains in the carpet which made me feel grossed out. Our room had a smell that was like a cleaner, but it was not a good smell and almost made me feel worse about the cleanliness of the room. My boyfriend, however, is not fussy and felt the hotel was appropriately cleaned, so it certainly depends on your standards. Overall, our stay was good. Aside from my anxiety about how clean it was and the parking, I was satisfied.
r

rosemarie

21 Jul 2024 - 22 Jul 2024
reviewed on expedia

2 out of 5 stars

It is close to the airport…not very clean
S

Sankara

6 May 2024 - 9 May 2024
reviewed on expedia

5 out of 5 stars

Very Accessible place and good for a professional travel and stay
P

Philip

24 Jun 2024 - 25 Jun 2024
reviewed on expedia

5 out of 5 stars

Our group travelled in from all over Ontario and was meeting there to get to know one another. We were so grateful to the staff for the opportunity to use the breakfast area to gather together at various times in the afternoon and evening. They were very accommodating to us.
A

Amy

24 Jun 2024 - 25 Jun 2024
reviewed on expedia

3 out of 5 stars

Close to airport
D

Daryll

15 May 2024 - 16 May 2024
reviewed on orbitz

3 out of 5 stars

The hotel lobby was under construction. Traveling with elderly parents parking was limited by the building and no availability on the ground floor.
L

Lisa

26 Mar 2024 - 27 Mar 2024
reviewed on expedia

5 out of 5 stars

Newly renovated rooms and friendly staff. I got stuck in Thunder Bay due to a winter storm and was glad to be able to stay near the airport.
R

Royston

25 Aug 2023 - 26 Aug 2023
reviewed on travelocity

4 out of 5 stars

The only problem I have was parking.
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