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Ramada by Wyndham Thunder Bay Airlane Hotel

2 1/2 star rated hotel
5.4/10
(1001 verified Hotels.com guest reviews)
See real reviews (43)

generated by AI based on family reviews

Overview

The Ramada by Wyndham Thunder Bay Airlane Hotel offers a convenient location near the airport, which is a major plus for many travellers. However, guest reviews reveal a significant disparity in experience. While some praise the convenient location and ample parking, many others express serious concerns regarding the hotel's condition. Reports of uncleanliness, malfunctioning amenities (such as air conditioning and hot water), and a generally run-down state are frequent. The parking lot's condition and the surrounding area's safety have also drawn negative comments. While some staff members are noted as helpful and friendly, the overall picture presented suggests that the hotel requires substantial maintenance and upgrades to meet guest expectations. The hotel does not have a complimentary airport shuttle service, and although some guests reported the breakfast as adequate, this was not consistently the case across all reviews.

Guest highlights

Convenient airport proximity
Ample parking

About the hotel

Nearby attractions

Located in Thunder Bay, Ramada by Wyndham Thunder Bay Airlane Hotel is in the business district and near the airport. Thunder Bay Community Auditorium and Centennial Park are cultural highlights, and some of the area's notable landmarks include Hillcrest Park and Mount McKay. Looking to enjoy an event or a game while in town? See what's going on at Port Arthur Stadium. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and snowshoeing.

Popular amenities

Parking

Free RV/bus/truck parking on site
Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Grab bar in shower
Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
This property does not have elevators
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center

Outdoor

Garden
Outdoor entertainment area

Conveniences

ATM/banking services
Ballroom
Banquet hall
Front-desk safe
Reception hall
Vending machine

More

Fireplace in lobby
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Ramada by Wyndham Thunder Bay Airlane Hotel
star-fullstar-fullstar-emptystar-emptystar-empty

2.5 out of 5 stars

43 reviews

Review data

5 star reviews

9%

4 star reviews

14%

3 star reviews

33%

2 star reviews

26%

1 star reviews

19%

We have selected a sample of reviews which reflect what travellers have said about Ramada by Wyndham Thunder Bay Airlane Hotel

Showing 1 - 10 of 43 reviews

Latest reviews (43)

C

Cheryl

24 Aug 2024 - 25 Aug 2024
reviewed on hcom

1 out of 5 stars

The area was dark with an unstable young lady running around the parking lot and front desk clerk refused to call police to get her help. No air conditioning… had to leave window open all night and with druggies running around did not feel safe …we asked for W/C access room and was given a room on second floor with no elevators, then was moved to a room back of hotel with room with steps up and back door had steps up and door ways not wide enough for chair…. Imagine the troubles we had. Blood on hair dryer , hair on hair dryer , room carpet and under bed was filthy … not a pet friendly room either which she said it was .. Front desk clerk was horrible on check out ,she/he was rude , not concerned about young lady in parking lot , offered no remorse when I stated we stayed here before and it was not like this ! We will never be back and I will be telling all my friends not to stay there as it’s unsafe and the staff don’t care …
N

Nina

23 Aug 2024 - 24 Aug 2024
reviewed on hcom

1 out of 5 stars

Air conditioning was not working, many people loitering around hotel, people yelling in parking lot all night, we left the hotel at 2:30 AM. We booked online which was very deceiving as to condition of hotel, pool had a sign that said it was condemned by the board of health. Booked hotel because of the Wyndham name but have lost faith.
L

Lois

19 Jul 2024 - 20 Jul 2024
reviewed on hcom

3 out of 5 stars

Check in was smooth and the gentleman that checked us in was very friendly, but that’s where our good experience ended. We couldn’t close our blinds because if we did we wouldn’t get what cool air was available as we were advised there was no AC in the room. Our view was the back parking lot. The bathroom door had brown dripping stains running down it, the bathtub floor was peeling and the ceiling above the tub appeared to be molding. Temperature could not be regulated in the room. Breakfast in the morning, the juice was pre poured into pitchers open for anyone to touch and/or cough on, hash browns were very greasy, bacon was not edible, no yogurt or alternative protein like hard boiled eggs and only apples for fruit. Remote for TV worked and after plugging in the lamps, so did they. For less the $100 this would be understandable but for over $170 per night, this is unacceptable.
P

Paul Lloyd

11 Jul 2024 - 12 Jul 2024
reviewed on expedia

4 out of 5 stars

Good place to stay for an overnight trip. Clean and comfortable. Outdoor entrance to our wing was littered with cigarette butts and the parking lot needed a good sweeping. Older hotel that could use a refresh.
B

Brittany

24 Jun 2024 - 25 Jun 2024
reviewed on expedia

3 out of 5 stars

Staff was friendly and had lots of parking but sketchy area it seemed. Everything else was horrible, room smelled really bad, dirty carpets, smelled like rotten animals. Hotel is very dated. Very over priced for this dive like hotel. Won’t book here again.
R

Robert

4 Jun 2024 - 7 Jun 2024
reviewed on expedia

2 out of 5 stars

Breakfast was good. Location by the airport was convenient. The hotel is old, dated, in disrepair and needs a complete makeover. Had to knock on my neighbour's door at 3 a.m. to tone down the party! Hate to give such a negative review, but it is accurate!
C

Celia

31 May 2024 - 1 Jun 2024
reviewed on expedia

5 out of 5 stars

Parking was perfect for us as we were travelling with a U-Haul.
G

Gordon

14 May 2024 - 15 May 2024
reviewed on expedia

5 out of 5 stars

There is ample parking
S

Scott

23 Apr 2024 - 25 Apr 2024
reviewed on expedia

3 out of 5 stars

There is no airport shuttle service. That is an issue and taxi's are $15 to go a couple of blocks. I ended up using the Valhalla service from the airport and walked to the airport when departing. No shuttle service will impact my choice to stay at this facility.....but breakfast was good!
C

Crystal

16 Apr 2024 - 17 Apr 2024
reviewed on expedia

2 out of 5 stars

Super close to airport. Very convenient. Clean room. Could use some updating. Most inconvenient was not hot water to whcih the front desk clerk appeared to have no issue with.
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