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Grand Park Vancouver Airport

3 1/2 star rated hotel
8/10 Good
(2176 verified Hotels.com guest reviews)
See real reviews (314)

generated by AI based on family reviews

Overview

The Grand Park Vancouver Airport hotel is praised for its convenient location, offering easy access to both the airport via a regular shuttle service and a wide variety of restaurants within walking distance. Many guests appreciate the spacious, clean rooms and comfortable beds, perfect for a pre- or post-flight stay. The friendly and accommodating staff also receive positive feedback. However, some negative comments highlight inconsistent shuttle service, with some guests experiencing long waits or no-shows. There are also reports of issues with room cleanliness and maintenance in some cases, and some negative comments about the hotel restaurant.

Guest highlights

Easy access to many restaurants within walking distance
Comfortable rooms and beds
Friendly and helpful staff
Convenient airport shuttle (although service can be inconsistent)

About the hotel

A restaurant, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a conference center, a coffee shop/cafe, and self parking. Change of towels is available on request.

Nearby attractions

In the entertainment district, Grand Park Vancouver Airport is in Richmond City Centre, a walkable area in Richmond with good airport proximity and shopping. Travelers who have shopping on the agenda can visit Lansdowne Centre and CF Richmond Centre Mall, while those looking for another kind of activity may want to check out Tsawwassen Ferry Terminal. Looking to enjoy an event or a game while in town? See what's going on at BC Place Stadium. Spend some time exploring the area's activities, including golfing and outlet shopping.

Popular amenities

Parking

Airport shuttle at scheduled times
Electric car charging station on site
Free 24-hour roundtrip airport shuttle
Limited onsite parking
Self parking on site (CAD 14 per night; includes in/out privileges)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
In-room WiFi speed: 25+ Mbps

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Full breakfast available for a fee daily 6:30 AM–10 AM: CAD 22-35 per person

Guest services

24-hour front desk
Change of towels (on request)
Concierge services
Housekeeping (on request)
Luggage storage
Multilingual staff
Ski storage
Tour/ticket assistance

Accessibility

Accessible airport shuttle
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Stair-free path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center

Conveniences

ATM/banking services
Ballroom
Front-desk safe

More

Shared microwave
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Grand Park Vancouver Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

314 reviews

Review data

5 star reviews

39%

4 star reviews

32%

3 star reviews

14%

2 star reviews

8%

1 star reviews

7%

We have selected a sample of reviews which reflect what travellers have said about Grand Park Vancouver Airport

Showing 1 - 10 of 314 reviews

Latest reviews (314)

C

Cordula

29 Sept 2024 - 30 Sept 2024
reviewed on hcom

5 out of 5 stars

Perfect hotel for one night, after a long flight. Airport shuttle was on time. Spacious, very clean room and bathroom, good bed, quiet, no noisy A/C. Good night‘s sleep. That was all I wanted. No complaints.
J

John

28 Sept 2024 - 29 Sept 2024
reviewed on hcom

5 out of 5 stars

stay ovetnight to catch j an early flight. The hotel is OK. very nice choice of restaurants in surrounding area, particularly I arrive quite late around 9 pm. So atleast got a good bite
A

Aimee

18 Sept 2024 - 19 Sept 2024
reviewed on hcom

5 out of 5 stars

I’m so glad that we chose this hotel to end our our 10 day trip. The check-in staff was very friendly and accommodating and made sure we had a room early for one of our party members whose daughter needed a breathing treatment. There was a comfortable lobby/lounge area for the rest of us to relax and wait in with bathrooms just feet away. They also had a free coffee machine and snacks for purchase as well. The area around the hotel has many restaurants, mostly Asian, which suited us just fine. We walked not even a block to get a great dinner at Matsuyama. There’s also a McDonalds very close by for those who don’t like Asian foods. The room was spacious and comfortable and included a mini fridge and a microwave. There is also a free shuttle to the airport which was one of the reasons we picked this hotel to begin with. Overall, it was a great stay and I’m happy we chose this hotel.
t

thomas

11 Sept 2024 - 12 Sept 2024
reviewed on hcom

4 out of 5 stars

Ample parking. Short drive to lots of restaurants and eateries. Close to Vancouver International Airport. I rented a car, but the hotel provides a frequent shuttle service. Very good value and clean place to stay.
S

Sherry

8 Sept 2024 - 9 Sept 2024
reviewed on hcom

4 out of 5 stars

One night layover after coming back from a cruise. So happy they checked us in at 10:00 am to rest and relax the entire day! Bed and room were clean and comfortable.
J

John

6 Sept 2024 - 7 Sept 2024
reviewed on hcom

5 out of 5 stars

Had a 1 night stay. Convenient location with tons of restaurants qurhin walking distance. Also had a free shuttle to the airport. Would highly recommend this hotel.
M

Margaret

27 Aug 2024 - 28 Aug 2024
reviewed on hcom

5 out of 5 stars

After an initial issue regarding having to pay $13 per day for parking, this was waived by management. Thank you Quality service Quality rooms Quality food services
L

Lindsay

27 Aug 2024 - 28 Aug 2024
reviewed on hcom

3 out of 5 stars

Nice hotel in good location (lots of restaurants nearby) but stay started off on a sour note due to unacceptably poor airport shuttle service. Despite a number of changing excuses we waited 55 minutes for a pickup. The hotel is only 12 minutes from the airport and we concluded that the desk staff had been less than honest with us.
L

Lynn

31 Aug 2024 - 1 Sept 2024
reviewed on hcom

5 out of 5 stars

Very pleasant reception. Room eas ready early. Very clean and updated room and bathroom. Very quiet, good view on 5th floor facing north. Restaurant served nice bteakfast, but abit expensive. Shuttle from airport did not arrive when expected. Possibility of refund of taxi service. Very difficult to alter room temperature. Extremely air conditioned!
C

Cora

28 Aug 2024 - 29 Aug 2024
reviewed on hcom

5 out of 5 stars

friendly staff, clean room, free shuttle to airport was great and on-time!
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