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Hilton Vancouver Airport

4 star rated hotel
8.4/10 Very Good
(687 verified Hotels.com guest reviews)
See real reviews (40)

generated by AI based on family reviews

Overview

The Hilton Vancouver Airport is a convenient option for travellers, with many guests praising its proximity to the airport and the reliable shuttle service. Guests appreciate the comfortable rooms and helpful staff. While the hotel's restaurant receives mixed reviews, many find it a convenient dining option. However, some negative feedback highlights inconsistent shuttle service, occasionally unclean rooms, and issues with parking charges. Note that some amenities such as the pool may not always be available.

Guest highlights

24hr airport shuttle service
Comfortable rooms
Helpful staff

About the hotel

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.

Nearby attractions

Near a metro station, Hilton Vancouver Airport is in Richmond City Centre, a neighborhood in Richmond with good airport proximity. Vancouver Waterfront and Canada Place Cruise Ship Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit CF Richmond Centre Mall and Robson Street. Looking to enjoy an event or a game while in town? See what's going on at Rogers Arena. Spend some time exploring the area's activities, including golfing.

Popular amenities

Parking

Self parking on site (CAD 21 per day)

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
In-room WiFi speed: 50+ Mbps

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Breakfast available for a fee: CAD 18.95-25.00 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Fitness center
Outdoor pool
Shopping

Outdoor

Pool sun loungers

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Hilton Vancouver Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

40 reviews

Review data

5 star reviews

40%

4 star reviews

27%

3 star reviews

20%

2 star reviews

8%

1 star reviews

5%

We have selected a sample of reviews which reflect what travellers have said about Hilton Vancouver Airport

Showing 1 - 10 of 40 reviews

Latest reviews (40)

X

Xiaomei

22 Jul 2024 - 23 Jul 2024
reviewed on expedia

5 out of 5 stars

Wonderful stay, very continent to restaurant and airport.
T

Tami

18 May 2024 - 19 May 2024
reviewed on expedia

5 out of 5 stars

There were 5 of us ladies , we reserved a suite for 5 … the room was in front of elevator and that is we heard .. elevator going up and down . We got in at 2am from airport , and I have not been asleep at all . We even had 2 sounds machines going … they offered me a free breakfast which was nice but no sleep .
K

Kenneth

1 May 2024 - 2 May 2024
reviewed on hcom

4 out of 5 stars

Standard airport hotel about a 5 minute walk from the Vancouver light rail, making transportation to & from the airport or downtown quite easy. Restaurant was surprisingly good; the breakfast a la carte menu is much better than the buffet fare and cheaper if breakfast isn't included with your stay. We've stayed here twice for airpoet layovers.
I

IVYSAUKING

6 Apr 2024 - 7 Apr 2024
reviewed on expedia

4 out of 5 stars

We like the location of the hotel. In the center of the Richmond City, walkable to all shopping, restaurants and Skytrain that we can go up and down the city. We think the security people in the parking areas need to do a better jobs. We had crazy person got close to our car and banned on our window yelling and screaming but 2 security guys on duty just stood there looking without approaching to stop him. We reported that to the front desk when we checked in. Glad that we were not being harmed
K

Kenneth

8 Apr 2024 - 9 Apr 2024
reviewed on hcom

5 out of 5 stars

Nice airport hotel. Staff are helpful. Restaurant & bar are good. Neighboehood is a little gritty but safe. Disappointed that the airport courtesy shuttle isn't running.
A

Aliaksandr

22 Mar 2024 - 24 Mar 2024
reviewed on expedia

1 out of 5 stars

There was a disgusting substance inside the in-room coffee machine's water compartment. Looked like somene puked there. Other than that it is a mediocre hotel, nothing fancy. Paid parking... I didn't look at details when booked it, but didn't expect it from a supposably 4 star hotel. Next thing should be "towels available for a reasonable price". There are better places at a lower price.
M

Mélanie

21 Mar 2024 - 23 Mar 2024
reviewed on expedia

5 out of 5 stars

Breakfast was delicious! Very comfortable bed and pillow! Close to airport and shopping mall.
P

Paul

30 Dec 2023 - 31 Dec 2023
reviewed on expedia

1 out of 5 stars

Very very despondent about this hotel. On Expedia it says they have a shuttle !! Which is why we booked the hotel , but alas the shuttle is on strike and the five in our party ( 2 rooms ) had to get 2 cabs to and from the Airport which added a total of $112.00 in total. Upon arrival I voiced my concern and was given a bag with 3 cookies as a token. I implore with whoever reads this. Don’t expect a shuttle.
E

Elden

6 Oct 2023 - 7 Oct 2023
reviewed on hcom

3 out of 5 stars

Room was very nice. They didn't offer the airport shuttle I read about. Had to order taxi. Restaurant food was fair but expensive.
D

Darla

14 Sept 2023 - 15 Sept 2023
reviewed on expedia

3 out of 5 stars

No shuttle service as advertised
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