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Nicole
26 Oct 2024 - 28 Oct 2024
reviewed on hcom
1 out of 5 stars
Parking was not good. Stated parking available but had to park blocks down and put a scratch off discounting the parking fees with a map of garages to go. Very confusing: Two twins put together that didn’t line up when I booked for a king. Spent $677 for two nights slept horrible 1st night due to the uneven bed situation. Woke up to only have the shower be cold and then would not shut off had to get management up right away and she shut it off and offered another room as we had no shower and expressed our concerns with sleep Stated she was going to comp breakfast but I told her are breakfast was already included for two nights and she said she would look into it and get back on a way to compinsate. Had to wait until after breakfast a few hours later to pack up all our stuff to move to another room. Roomed seems to be ok but bed situation more durable but still not a king and water still had difficulty getting it to come to temperature. When I talked to the desk she said there was nothing documented on a compensation or credit because we chose to move but we explained we had no choice. She said she would talk to other manager. As we were leaving she informed us they would not compensate. Very disappointed as we spent a lot of money at the bar having dinner and drinks which the employees on that end we were wonderful. If nothing can be done on a credit to my account, poor recommendations to social media, definitely know about our stay and
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Kathleen
3 Sept 2024 - 5 Sept 2024
reviewed on hcom
5 out of 5 stars
Great hotel. Comfortable room & bed. Staff was very helpful and quick to respond when we had an issue with the TV. Parking was an issue - we knew about it before arriving. Fortunately found parking on the street first night and in the hotel lot the second night. The area was walkable.
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Krystal
10 Aug 2024 - 13 Aug 2024
reviewed on hcom
3 out of 5 stars
The main issue with this room was how extremely hot it was in there. Even with the window open (the 1-2 inches allowed) it was still boiling in there. We literally left the door to the room into the hall open in the evenings just to help with the heat. Outside was in the mid to high 60s. We live in Seattle and are used to no AC but the lack of fresh air from the window was tough. They left a fan in our room and nice snacks, which was lovely. It is close to a lot, easy walk to the main part of the city. If you don’t score a parking lot spot, you will have to park on the street or in a garage down the road and move by 8 or 8:30 am. We didn’t have the breakfast but the staff allowed me to pop in and grab a coffee each day which I really appreciated. Our sink was clogged and it did take two days to unclog but they did eventually get it taken care of. The history of the hotel was pretty cool, the idea that this hotel was a hospital back in 1720 and is literally older than my country was fascinating.
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Judi
14 Jul 2024 - 15 Jul 2024
reviewed on hcom
5 out of 5 stars
The location was great- close to everything but not in the middle of the tight streets- great for parking and an easy walk everywhere. Staff was very helpful and nice ( as all the Irish have been)
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Steven
30 Jun 2024 - 4 Jul 2024
reviewed on expedia
3 out of 5 stars
Insufficient parking at the hotel, which is first-come-first-served. If the lot is full, which is usually is, then you get to park at a city garage 2 blocks away and pay for parking (the hotel offers a discounted rate, but you still have to pay). The hotel is also noisy -- depending on your neighbors, you will hear them talking in their rooms or in the corridors. Also, the room doors slam easily and often, so you have to hope that your neighboring vacationers are quiet and courteous people.
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Michele
11 Jul 2024 - 12 Jul 2024
reviewed on hcom
3 out of 5 stars
Nice hotel in a not-so-nice part of Cork. It says they have limited parking but don't try it.
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Keri
1 Jul 2024 - 4 Jul 2024
reviewed on expedia
4 out of 5 stars
The kids loved the pool. It was walkable to the train station, buses, and downtown. The room was hot/no air conditioning. We didn't realize there was a fan until we were packing up to leave. It was clean, and the staff was friendly. We ended up staying an additional night, and they made that easy to accommodate. While breakfast buffet was good, other food available that we tried was not. Beds were comfortable, and we found additional pillows in the closet. Staff was super helpful calling taxis, etc.
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Kathryn
22 Jun 2024 - 23 Jun 2024
reviewed on hcom
2 out of 5 stars
We needed a place for one night and this one didn’t break the bank. I wouldn’t have wanted to stay here more than one night. The room was big, but it was hot and stuffy. There were people yelling early in the morning-it sounded like a domestic argument after a night at the pub. Location was pretty good, but no parking on site. Overall, the hotel seemed a bit scruffy and run down
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AVINASH
16 Jun 2024 - 18 Jun 2024
reviewed on hcom
4 out of 5 stars
Centrally located hotel … with its own parking … service is a bit of a hit or miss … when I wanted help with my luggage during check in , they got the bar tender to help … while in the room when I requested for a plate and spoon … was told that I could come down and get it or pay 5 euros to have it delivered … this is 4 star service in Cork I guess .. anyway on my check out when I similarly asked for help was informed that there were no men available … otherwise the hotel was ok …
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Jeff
31 May 2024 - 2 Jun 2024
reviewed on hcom
5 out of 5 stars
Room was comfy. Food was great. Location was handy. Only disappointment was the pool. Apparently, Ireland has a law that says you must wear a swimming cap to be able to swim. No notice of that before arrival. Wife hates the idea, and as a man without hair on my head, but plenty on my back and toes, I fail to see the point. Obviously caps were on sale, but we were so annoyed about this we didn't bother. Since this isnt a requirement anywhere else in the world that we have travelled, I can only say whoever came up with this rule is a muppet