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Courtyard by Marriott Kingston, Jamaica

3 1/2 star rated hotel
8.8/10 Excellent
(528 verified Hotels.com guest reviews)
See real reviews (4)

generated by AI based on family reviews

Overview

The Courtyard by Marriott Kingston, Jamaica receives positive feedback for its cleanliness, safety, and helpful staff. Guests have praised the staff's attentiveness and assistance, particularly in handling unexpected situations, such as during a hurricane. The availability of laundry service and secure off-street parking are also mentioned as positive aspects of the hotel. However, there are mentions of some maintenance issues, suggesting that room maintenance and cleanliness could be improved.

Guest highlights

Attentive and helpful staff
Clean and quiet rooms
Secure parking
Laundry service

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.

Nearby attractions

Located on the boardwalk/promenade, Courtyard by Marriott Kingston, Jamaica is in New Kingston, a neighborhood in Kingston. Devon House and Kings House are local landmarks, and travelers looking to shop may want to visit Tropical Plaza and Super Value Town Center. Sunshine Amusement Complex and Peter Tosh Museum are also worth visiting.

Popular amenities

Parking

Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

1 restaurant and 1 coffee shop/cafe
2 bars/lounges and 1 poolside bar
Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 18 per person
Coffee/tea in common area(s)

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Grab bar in bathtub
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool

Outdoor

Garden
Picnic area
Terrace

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Courtyard by Marriott Kingston, Jamaica
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Courtyard by Marriott Kingston, Jamaica

Latest reviews (4)

D

Danielle Elizabeth

30 Jun 2024 - 3 Jul 2024
reviewed on expedia

5 out of 5 stars

Amazing general manager helped us during the hurricane Beryl to get a flight out oh Kingston, Jamaica.
N

Norris

15 May 2024 - 21 May 2024
reviewed on expedia

5 out of 5 stars

Attended a funeral and decided to stay at Courtyard Marriott, this was a good choice hotel was great clean and quiet. We had off street parking and the property was safe.
K

Kimberly

12 Feb 2024 - 13 Feb 2024
reviewed on expedia

5 out of 5 stars

There is laumdry service which is a plus when travelling.
M

Marlene

29 Sept 2023 - 1 Oct 2023
reviewed on orbitz

3 out of 5 stars

Some of the staff was attentive and friendly(Joel kadeen, Patricia(the one who attempted to fix the safe)Orlando the shuttle staff some housekeepers and the security team. However, before a guest check into the room everything should be cleaned and fixed(toilet seat, sink clogs, safe, and tub stains).
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