Marroad International Hotel Narita

We had to wait a day for our flight. This hotel was close, had a shuttle, rooms were larger than normal, and the paid breakfast was worth it.

I liked how close it was to airport and also the train station made it convenient to get around.

Very pleasant stay, room larger than average, and lovely views, great breakfast, and excellent frequent shuttle bus service to airport. On downside, rooms are rather dated, perfectly adequate, and everything works, but in need of some refurbishment.

Staff friendly and shuttle bus to airport very handy

I appreciated how easy it was to figure out the airport transit; you can find the schedule on the website. Upon check in, I was informed of the hotel’s bus that goes to the JR station and well as the Aeon Mall nearby. Note that it isn’t a large bus, but more of a transit van. The room was what my family (two children & myself) needed to for our overnight stay in Narita. I’d recommend this hotel to those who are transiting through Narita as we did. It was great to be able to leave the property to explore or get to the airport without having to pay for a taxi. Also, the convenience mart in the lobby had a great selection of food & drinks in case we weren’t up to leaving the property after a long travel day. The staff was very helpful even though we don’t speak Japanese. Overall very good experience.

Fantastic place to stay, great frequent transportation to the airport and other locations to help get around the city, amazing staff, great rooms. Restaurant was very very good. When I come back to Japan, this is where I will stay. Only issue I had was there was not enough outlets for all the things I need to plug-in, so bring a power cord with extra plugs.

The shuttle bus from and to the airport are on time! When i asked for an iron or steamer, one wa adelivered to ke right away! It is a quiet, safe place near the terminal 2 narita area for a lay over/delayed/cancelled flights. The only thing is that the air is centralized by the hotel so during February tiem, they turn the heater on! But the front deks advised me to open tje windows if i want it cooler.

The best thing about this hotel is the lovely staff, but the room was also very comfortable. It’s a little dated as others have noted, but it’s clean, quiet and a very good option for an early flight out of Narita airport. The shuttle is a nice big bus and ran perfectly on time.

Location and availability of the shuttle to and from the airport

Shuttle to and from airport and mall is a huge plus. Also has a small store inside hotel that is privately ran / not a hotel store. Rooms was perfect for my needs