1/29

ANA Crowne Plaza Narita, an IHG Hotel

4 star rated hotel
8.6/10 Excellent
(1007 verified Hotels.com guest reviews)
See real reviews (100)

generated by AI based on family reviews

Overview

The ANA Crowne Plaza Narita is a popular choice for travellers, with many praising its convenient location near Narita Airport and the reliable free shuttle service. Guests consistently mention the spacious and comfortable rooms, while the breakfast buffet receives high praise for its variety and quality. The hotel also features a pool, gym, and other amenities, but some reviewers note that the hotel's facilities are showing their age and could benefit from some modernisation. A Family Mart convenience store is located within the hotel for added convenience.

Guest highlights

Reliable and convenient airport shuttle service
Spacious and comfortable rooms
High-quality breakfast buffet
Family Mart convenience store onsite

About the hotel

Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a health club, a sauna, and a coffee shop/cafe are onsite.

Nearby attractions

Located in Narita, ANA Crowne Plaza Narita, an IHG Hotel is in an area with good airport proximity. Naritasan Shinshoji Temple and Daijion Temple are local landmarks, and travelers looking to shop may want to visit Narita Omotesando and Narita Wholesale Market. Museum of Aeronautical Sciences and Mini-no-Eki Kurimo and Benikomachi no Sato are also worth visiting.

Popular amenities

Parking

Airport shuttle at scheduled times
Electric car charging station on site
Free roundtrip airport shuttle from 6:30 AM - 10:30 PM
Limited onsite parking
Self parking on site (JPY 400 per day)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

24-hour room service
3 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6 AM–10 AM: JPY 2600 for adults and JPY 1300 for children

Spa

2 treatment rooms
Aromatherapy
Body treatments
Facials
Massage/treatment rooms
Massages
Reflexology

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

1 on-site accessible parking spaces
Accessible bathroom (select rooms)
Elevator
Elevator door width (inches): 709
Front entrance ramp
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

24-hour fitness center
Full-service spa
Indoor pool
Outdoor tennis court
Sauna
Steam room

Outdoor

Pool sun loungers

Conveniences

ATM/banking services
Ballroom
Elevator
Front-desk safe
Grocery/convenience store

More

Designated smoking areas
map

Reviews that mention...

Hotel Reviews

for ANA Crowne Plaza Narita, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

100 reviews

Review data

5 star reviews

54%

4 star reviews

27%

3 star reviews

12%

2 star reviews

6%

1 star reviews

1%

We have selected a sample of reviews which reflect what travellers have said about ANA Crowne Plaza Narita, an IHG Hotel

Showing 1 - 10 of 100 reviews

Latest reviews (100)

M

Manuela

21 Sept 2024 - 22 Sept 2024
reviewed on hcom

5 out of 5 stars

We stayed at this hotel one night prior to our flight home. We loved the pool and the breakfast was fine.
E

Eric

31 Jul 2024 - 1 Aug 2024
reviewed on expedia

5 out of 5 stars

Just a night layover, a good solution with a shuttle to the airport
P

Parmdeep

25 Jul 2024 - 26 Jul 2024
reviewed on expedia

5 out of 5 stars

This hotel is perfect if you want to stay close by the Narita airport before your flight back. We were travelling with two young children. Staying here made it very easy for us to spend the night and enjoy their breakfast buffet (which was delicious and fresh) in the morning before heading on the shuttle bus back to the airport. The staff were very friendly and accommodating. The self serve coin laundry service within the hotel was also very convenient.
M

Mandeep

16 Jul 2024 - 17 Jul 2024
reviewed on expedia

4 out of 5 stars

Very convenient Easy and very near to international airport Shuttle available Very quiet and very good staff and excellent service
y

yaofeng

9 Jul 2024 - 10 Jul 2024
reviewed on expedia

5 out of 5 stars

Great location to airport, very helpful and friendly staff. tasty breakfast. Will stay this hotel again !
S

Suzanne

13 Jul 2024 - 14 Jul 2024
reviewed on hcom

5 out of 5 stars

The young lady at the concierge desk, Miss Cala, was delightful and helped us so much on three occasions. The breakfast was exceptional. The shuttle bus system works well and all staff team members were polite and well trained.
T

Terry

8 Jul 2024 - 9 Jul 2024
reviewed on expedia

5 out of 5 stars

Close to airport with shuttle service.
D

Donna

11 Jul 2024 - 12 Jul 2024
reviewed on expedia

5 out of 5 stars

The proximity to Narita was excellent plus the hotel offered a shuttle service
G

Gregory

28 Jun 2024 - 29 Jun 2024
reviewed on expedia

5 out of 5 stars

Great place to stay and relax before a flight.
M

Meredith

24 Jun 2024 - 27 Jun 2024
reviewed on expedia

4 out of 5 stars

Loved the shuttle bus to the AEON mall, Narita station and the airport.
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels