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- Comfort Inn Cancun Aeropuerto
Comfort Inn Cancun Aeropuerto
3 star rated hotel
5.2/10
(1002 verified Hotels.com guest reviews)
See real reviews (43)
generated by AI based on family reviews
Overview
The Comfort Inn Cancun Aeropuerto offers budget-friendly accommodation close to Cancun Airport, proving convenient for travellers. While guests appreciate the proximity to the airport and the included breakfast, reviews reveal inconsistencies in service. The airport shuttle is not always reliable, with many reports of missed pick-ups or limited availability. Some rooms have reported maintenance issues, and the overall condition of the hotel seems to vary. The hotel’s location in an industrial area may also limit dining options nearby, although some guests have found the staff to be friendly and helpful.
Guest highlights
Proximity to Cancun Airport
Free breakfast
About the hotel
Nearby attractions
Comfort Inn Cancun Aeropuerto is located near the beach and in an area with good airport proximity. Xoximilco and Ventura Park Cancun are local attractions and those in the mood for shopping can visit La Isla Shopping Mall and Plaza Nichupte Shopping Mall. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park are also worth visiting. Discover the area's water adventures with scuba diving, snorkeling, and parasailing nearby, or enjoy the great outdoors with ecotours.
Popular amenities
Parking
Extended parking on site (MXN 85 per day)
Free self parking on site
Wheelchair-accessible parking and van parking available
Wifi
Available in some public areas: Free WiFi
Food and drink
Free continental breakfast available daily 7 AM–10:30 AM
Room service available
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff
Tour/ticket assistance
Accessibility
Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Conveniences
Elevator
More
Smoke-free property
Reviews that mention...
Hotel Reviews
for Comfort Inn Cancun Aeropuerto
3 out of 5 stars
43 reviews
Review data
5 star reviews
- 14%
4 star reviews
- 26%
3 star reviews
- 23%
2 star reviews
- 14%
1 star reviews
- 23%
We have selected a sample of reviews which reflect what travellers have said about Comfort Inn Cancun Aeropuerto
Showing 1 - 10 of 43 reviews
Latest reviews (43)
D
Daisy
25 May 2024 - 26 May 2024
reviewed on expedia
1 out of 5 stars
First of all before going up to my room I was booked to a room that was booked already . I get to my room and it had a broken bed that was so noisy . I was moved to another room and I woke up with bed bugs. I was traveling with my 2 year old and I approached the staff and they offered no resolution or support . Never staying here again and don’t recommend
D
Daniel
7 Apr 2024 - 8 Apr 2024
reviewed on expedia
4 out of 5 stars
Good hotel for airport passengers on transit
H
Honest
22 Mar 2024 - 23 Mar 2024
reviewed on expedia
3 out of 5 stars
I am so tired of being over charged for taxi services. I know how much my mexican friends pay. It's absolutely disgusting how much we get over charged because we're white. The room was not what I booked online either.
J
Juan
28 Feb 2024 - 29 Feb 2024
reviewed on expedia
3 out of 5 stars
The place is convenient for what I needed for one nite. Close to airport a train station. Wouldn’t stay any longer.
E
EDGAR
1 Mar 2024 - 2 Mar 2024
reviewed on travelocity
4 out of 5 stars
Likes: Near the airport. Shuttle to airport every hour. Rooms are comfy and clean. Free breakfast.
Dislikes: Even tho my stay was already paid thru travelocity , while checking they still charged me some crazy ecological fee of $100.00 pesos. No bar or food service to the room.
L
Lisa
27 Feb 2024 - 28 Feb 2024
reviewed on hcom
3 out of 5 stars
You absolutely get what you pay for. Inexpensive hotel 5 minutes from the airport. The young man at the front desk in the evening was excellent! So kind and helpful!
A little musty smell in the room, but beds and pillows were very comfortable. Had hot water and good enough water pressure.
S
Stephen
23 Feb 2024 - 24 Feb 2024
reviewed on travelocity
4 out of 5 stars
Decent place to stay nearby the airport.
S
Sheri
18 Feb 2024 - 19 Feb 2024
reviewed on travelocity
3 out of 5 stars
I was unable to book the free shuttle service despite trying about 20 times over a four day period. The taxi from there airport was ridiculously expensive. $60US making the stay more expensive.
T
Timothy
11 Feb 2024 - 12 Feb 2024
reviewed on travelocity
4 out of 5 stars
Clean, cheap hotel close to the airport in an industrial area. Hotel is fine, it is Expedia that you have to watch out for. I got sick on our last trip and Expedia wouldn't stand by me even though I notified the property within the time for a refund.
J
Jennifer
31 Jan 2024 - 1 Feb 2024
reviewed on travelocity
5 out of 5 stars
Practical choice
Good price and close to the airport. Staff are nice and friendly.
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