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Courtyard By Marriott Cancun Airport

3 1/2 star rated hotel
8.4/10 Very Good
(1488 verified Hotels.com guest reviews)
See real reviews (190)

generated by AI based on family reviews

Overview

The Courtyard by Marriott Cancun Airport is praised for its convenient location near the airport and the complimentary shuttle service. Guests consistently highlight the friendly and helpful staff, clean and comfortable rooms, and the delicious breakfast. The on-site restaurant and swimming pool are also frequently mentioned as positive aspects of the stay. However, some guests have reported inconsistencies with the shuttle service, including difficulties contacting the hotel to arrange pickup and occasional delays. There have also been issues reported regarding hot water and room noise.

Guest highlights

Free airport shuttle
Friendly and helpful staff
Clean and comfortable rooms
Delicious breakfast

About the hotel

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free beach shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Change of towels is available on request.

Nearby attractions

Courtyard By Marriott Cancun Airport is located near a private beach and in an area with great airport proximity. The area's natural beauty can be seen at Arrecife de Puerto Morelos National Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, while Xbalamqué Theater and Tequila Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Tecnologic Stadium.

Popular amenities

Parking

Free 24-hour roundtrip airport shuttle
Free beach shuttle
Free uncovered self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
24-hour room service
Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 15 per person
Coffee/tea in common area(s)

Guest services

24-hour front desk
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Elevator
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Pool access ramp on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

Fitness center
Outdoor pool
Spa tub

Outdoor

Garden
Pool umbrellas

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Renovated entire property - February 2021
Romance packages available
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Courtyard By Marriott Cancun Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

190 reviews

Review data

5 star reviews

59%

4 star reviews

22%

3 star reviews

9%

2 star reviews

3%

1 star reviews

6%

We have selected a sample of reviews which reflect what travellers have said about Courtyard By Marriott Cancun Airport

Showing 1 - 10 of 190 reviews

Latest reviews (190)

A

Allison

29 Jul 2024 - 30 Jul 2024
reviewed on expedia

4 out of 5 stars

The pool and surrounding gardens are the highlight of this hotel. We have stayed here many times, but this time we were disappointed with some details of our rooms. The bathroom has no soap dish for the soap. The ice bucket had no lid. The coffee machine still had the used coffee bag from the last guests. The ice machines were broken on our floor and the floor below us. We were sad to see that the hotel had really gone down in quality. However, the proximity to the airport and the pool were excellent.
K

Keesa

26 Apr 2024 - 28 Apr 2024
reviewed on expedia

5 out of 5 stars

The breakfast was soooo good and isn't very expensive. They have dining options for other meals too. The area was nice and i could walk to different spots. They have airport and beach shuttles...
A

AMY

12 Jun 2024 - 13 Jun 2024
reviewed on expedia

5 out of 5 stars

Great one night stay! Free shuttle was flawless!
M

Maria

13 Jul 2024 - 14 Jul 2024
reviewed on expedia

5 out of 5 stars

As usual Marriott is always on top of every detail. They were the only one of 5 hotels we stay at this vacation, that provided free transportation to the airport.
C

Caleen

21 Jun 2024 - 22 Jun 2024
reviewed on expedia

5 out of 5 stars

Helpful staff, easy shuttle access, convenient store
O

Oscar

13 Jun 2024 - 14 Jun 2024
reviewed on expedia

5 out of 5 stars

Near airport, pool was great and room clean
L

Lynn

20 Jun 2024 - 21 Jun 2024
reviewed on expedia

5 out of 5 stars

Enjoyed the close proximity to the airport & free shuttle service. Staff very friendly & good customer service. Room quiet & comfortable. Only criticism the fridge needed to be plugged in to use.
C

Crystal

13 Jun 2024 - 14 Jun 2024
reviewed on expedia

5 out of 5 stars

Great place to stay close to the airport. The shuttle was very convenient and free. You just call them when you are getting your luggage. We always stay here the first night if we have a late flight.
A

Alva

25 May 2024 - 26 May 2024
reviewed on orbitz

5 out of 5 stars

Close to airport very convenient free shuttle
P

Paulina

25 May 2024 - 26 May 2024
reviewed on expedia

5 out of 5 stars

We loved the place . I loved the swimming pool area , they had a rest area under the trees was so relaxing . The restaurant was deliciosas , great service . Rafael from the front desk was so professional and polite. The only thing that was confusing was when we called to get directions to wait for the shuttle . The person we spoke to wasn’t very clear or we couldn’t understand. Maybe if they had signes at the airport we could fallow . But other that that great !!!
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