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Stephanie
3 Jul 2024 - 4 Jul 2024
reviewed on expedia
1 out of 5 stars
By far the worst hotel I’ve stayed at ever! This place should be removed from Expedia immediately due to false advertising of the rooms. We arrived at 1:20 pm check in is at 3pm and if we wanted to check in earlier we would be charged xtra. There was no one to greet us in a run down reception. 1 hr. Later a cleaning lady came and told us someone would come at 3pm to check us in. There is 1 small restaurant to eat at and the nearest convenience store u have to walk to on a dangerous road. The room had a ceiling with mold and a leak of water falling into one of the beds. No microwave, no kitchen, no coffee machine, no tv, no internet, no fridge and they charge 500.00 pesos for a 5 minute drive to the airport when we can get an Uber for $8 American dollars. We stayed 1 night and left the next day. The only pro was being close to the airport. Do your self a favor and don’t stay here no matter how tempting it is with the price. The guy who checked us in also kept our change and said he’d give it to us later and never did.
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ELIZABETH
24 Apr 2024 - 25 Apr 2024
reviewed on hcom
4 out of 5 stars
Rubin allowed us to get into our room early. The beds were super comfortable. Having a restaurant and a small shop close by made life that much more comfortable.
Having a shuttle to the airport was also great.
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Stephen
4 Feb 2024 - 5 Feb 2024
reviewed on expedia
2 out of 5 stars
The pictures online are very misleading. The rooms are communal style, although with my stay I had the room to myself. The transportation is extremely expensive and very limited options. I ended up walking to the airport on the highway at 1:30am due to the lack of transport. Expect to pay at $25USD for a 5min ride to and from the airport.
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ROBERTO
3 Jan 2024 - 4 Jan 2024
reviewed on expedia
1 out of 5 stars
This property should be considered a hostel. Each room has 3 or 4 beds- it’s a converted office space. No hot water. The only way to get to it is through a parking lot. Host seemed inconvenienced by us
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EDGAR
2 Jan 2024 - 3 Jan 2024
reviewed on expedia
1 out of 5 stars
The only good part from this property was that it was close to the airport and we had an early flight the next day. The surroundings are weird, it is inside a parking lot. The staff was nice, they took care of our luggage for several hours. There was no internet , no TV inside the rooms, no doors in the bathroom and just 3 small pillows for 5 people. We took advantage of the location just 5 minutes away from the airport but that was it
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Janeth
Invalid Date - Invalid Date
reviewed on expedia
3 out of 5 stars
It’s ok just for one night. Guy on the front desk was very kind and also the first driver. The driver that helped us back to the airport was zero kind and so rude.
Room is so big and it is nice but the bad room (it was very clean) smelled so bad due to drainage
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Jorge
29 Oct 2023 - 30 Oct 2023
reviewed on expedia
3 out of 5 stars
This property is inside a parking lot. Employees are ok. Room is clean barely any water coming out from the shower. There is only one gomart and a gas station around this property. Price is cheap
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Juan
21 Oct 2023 - 22 Oct 2023
reviewed on hcom
1 out of 5 stars
It was just a terrible experience. I do not understand how you hotels.com have this location. The description when I booked was totally misleading. I tried to communicate with the hotel in advance to gain information about transportation and I never got a response and ended up being assaulted by the drivers at the airport and at the hotel.
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Juan
Invalid Date - Invalid Date
reviewed on expedia
1 out of 5 stars
I booked because is close to the airport but I did I a horrible mistake
Place is dirty, and unsafe, specially for a tourist
I wish i can put some pictures on this review but the place isn’t even close lie the pictures they advertise
Please go somewhere else
This is not a hotel is more like a bad motel
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Victor
28 Aug 2023 - 29 Aug 2023
reviewed on expedia
2 out of 5 stars
Perfect as a stop over hotel, very close to the airport and transportation options are available. There was no staff in the morning and could not find anyone to help fix the cold shower. The hotel is fairly clean but seems old and in need of maintenance. Hope this review helps to improve issues with their staff and their facilities for future customers