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Hilton Garden Inn Cancun Airport

3 1/2 star rated hotel
8.4/10 Very Good
(1861 verified Hotels.com guest reviews)
See real reviews (250)

generated by AI based on family reviews

Overview

The Hilton Garden Inn Cancun Airport is praised for its exceptional proximity to the airport, with many guests noting it's within walking distance of the terminals. The hotel is described as clean and comfortable, with a modern design. Guests appreciate the convenient location, particularly for early morning or late-night flights. While the on-site restaurant is mentioned, some reviews point to high prices. There's also mention of a free airport shuttle, although some guests found the driver to be rude. A few negative comments mention issues like noise, a clogged shower, and inconsistent service.

About the hotel

Nearby attractions

Located in Cancun, Hilton Garden Inn Cancun Airport is in an area with good airport proximity. La Isla Shopping Mall and Plaza Nichupte Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Tecnologic Stadium.

Popular amenities

Parking

Offsite parking within 984 ft (MXN 165 per day)
Wheelchair-accessible parking and van parking available

Wifi

Available in some public areas: Free WiFi

Food and drink

1 restaurant
2 bars/lounges and 1 poolside bar
Buffet breakfast available for a fee 6:00 AM–11:30 AM on weekdays and 7:00 AM–noon on weekends: MXN 330 for adults and MXN 165 for children

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry cleaning service
Luggage storage
Porter/bellhop

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour health club
Outdoor pool
Shopping

Outdoor

Pool sun loungers

Conveniences

Elevator
Front-desk safe

More

Designated smoking areas (fines apply)
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Hilton Garden Inn Cancun Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

250 reviews

Review data

5 star reviews

54%

4 star reviews

24%

3 star reviews

12%

2 star reviews

6%

1 star reviews

4%

We have selected a sample of reviews which reflect what travellers have said about Hilton Garden Inn Cancun Airport

Showing 1 - 10 of 250 reviews

Latest reviews (250)

D

Darrin

28 Aug 2024 - 29 Aug 2024
reviewed on hcom

5 out of 5 stars

Very easy to get to from the airport.
S

Sarai

8 Aug 2024 - 9 Aug 2024
reviewed on hcom

5 out of 5 stars

It was what we wanted because we had an early flight the next morning and concerned about the traffic getting to the airport from the south and so this was a peace of mind stay and it was very convenient to get to the location where we needed to in the airport convenient
C

CHRISTAL

22 Jul 2024 - 24 Jul 2024
reviewed on expedia

5 out of 5 stars

Great if needing to be near airport, as I walked to the hotel from Cancun airport (follow the space needle looking sign that says Cancun, you will find the hotel), but took the free hotel airport shuttle when departing. The pool was okay but not very big, room was clean and a decent size for a solo traveller, friendly staff, food was good but hotel prices. Only thing is nothing was near by like a shop to buy toiletries or other bars/ restaurants in walkable distance unless its to the airport--at least I didn't find anything. But some tours do pick-up from this hotel. I only stayed two nights and first time to Cancun, so picked this hotel. But if I stayed longer I would probably choose a different hotel, more into town. But it is good for what it is--a hotel near the airport.
T

Tracy

27 Jul 2024 - 28 Jul 2024
reviewed on expedia

5 out of 5 stars

If you looking for a place to stay got one night that is very near the airport, this place is perfect. It is walking distance from the airport. It is very clean and the staff is very hospitable and accommodating.
M

Misael

26 Jul 2024 - 27 Jul 2024
reviewed on expedia

5 out of 5 stars

5 min walk from terminal 3 .. great service.
S

Senaida

24 Jul 2024 - 25 Jul 2024
reviewed on expedia

4 out of 5 stars

Definitely need more than 1 person at front desk checking in. if you are trying to buy any snacks or food onsite everything is expensive. No local stores nearby must get a taxi to get anywhere. Rooms are clean and AC definitely works.
F

Francisca

24 Jul 2024 - 25 Jul 2024
reviewed on expedia

5 out of 5 stars

Beautiful property! Staff was amazing. Shuttle is free to airport for a tip or You can walk and get to the airport in 5 minutes. Will be staying there again.
A

Alex

19 Jul 2024 - 20 Jul 2024
reviewed on expedia

4 out of 5 stars

The hotel was everything I expected it to be for a hotel right outside an airport terminal. I was pleasantly surprised by the swimming pool and inner courtyard. The rooms were very clean and modern. The only real downside for me was the restaurant. The food was alright and the staff were great, but I my meal for two cost almost as much as the one night stay I had at the hotel.
c

carolyn

19 Jul 2024 - 20 Jul 2024
reviewed on hcom

5 out of 5 stars

Good hotel only few mins walk from terminal. Friendly staff and good facilities
T

Terrance

16 Jul 2024 - 17 Jul 2024
reviewed on expedia

5 out of 5 stars

Perfect spot for an overnight stay before an early morning flight
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