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joel
4 Jun 2024 - 5 Jun 2024
reviewed on expedia
5 out of 5 stars
Close to airport. Security everywhere in and outside of the area.
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Douglas
3 Feb 2024 - 6 Feb 2024
reviewed on expedia
4 out of 5 stars
Casino on property, but a little bit of a walk. Free shuttle service to and from airport. All the basics.
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Daniel
1 Apr 2024 - 2 Apr 2024
reviewed on hcom
5 out of 5 stars
Great value: near airport, secure, quiet, updated decor. Most amazing, sumptuous breakfast is included!! Outdoor eating area at breakfast is delightful. Free airport shuttle (at ‘bus depot’. Don’t look for ‘shuttle depot’ as they instructed). Avoid ‘helpers’ at airport who want to escort you and then demand a tip.
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Kylie
3 Jan 2024 - 4 Jan 2024
reviewed on expedia
2 out of 5 stars
the hotel was great, but the experience was not great. There were people screaming until 2 in the morning partying and we had to get up at 4am for a flight. Also we had drinks at the pool bar the night before, to find out someone charged our card for over a thousand American dollars. I suggest bringing earplugs and only using cash when you are there.
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Sunette
17 Dec 2023 - 18 Dec 2023
reviewed on expedia
2 out of 5 stars
If you are arriving after 8pm at OR Tambo, there is no shuttle service to the hotel. When we arrived the airport wifi was not working, so we could not get an uber. We dont have SA simcards, so could not make a phone call. Had to make use of these random guys standing outside arrivals claiming to be taxi drivers using unmarked cars. Nerve-wracking, but luckily arrived at the hotel safely.
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Madelain
13 Feb 2020 - 14 Feb 2020
reviewed on hcom
1 out of 5 stars
If you're looking for friendly or half decent service, don't stay here. The staff are shockingly rude & customer service is non-existant. I wrote a 12 point essay to the hotel about what went wrong in ONE night. I've traveled the world, every country in Africa included, and this was the worst customer experience to date.
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Stephen
21 Jan 2020 - 22 Jan 2020
reviewed on hcom
3 out of 5 stars
Beware. The rooms in this hotel do not have proper separate bathrooms. There is a curtained off area in the bedroom behind which is a shower cubicle and a toilet cubicle with smoked glass doors and a wash basin. I was travelling alone so it wasn’t a big problem but if my wife had been with me we would have found this lack of bathroom privacy totally unacceptable.
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Emilio
7 Oct 2019 - 11 Oct 2019
reviewed on hcom
4 out of 5 stars
Nice hotel with all you need if just want to take rest, restaurants and fun inside the complex but far away from the city, however close to airport with free shuttle.
Regards.
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AuntyChar
16 Sept 2019 - 17 Sept 2019
reviewed on wotif
4 out of 5 stars
Bus shuttle was wonderful to and from the airport. One has to avoid the gauntlet of airport folks who want to grab your suitcase and show you the way to the shuttle and then want a tip to point you in the right direction. There is need for shuttle signs at the airport.
We were asleep and thought it as guests who were super loud on the 5th floor. We discovered it as the male repair staff, who talked extremely loud and could not tone down the voices. The females cleaning staff was quiet and seemed efficient. Would stay here again because of the Emperors Palace multi eating facilities.
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Tara
Invalid Date - Invalid Date
reviewed on hcom
4 out of 5 stars
Great for a stopover between flights bathroom is very small and pokey but bed as comfortable and room had all the features you will need. Breakfast was amazing huge choice